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Greg and the team from DialAFlight were outstanding from our initial enquiry to faultless delivery. Well done!
Slightly disappointed to find that the cost of taking a taxi from airport to hotel was 60% more than the suggested cost when we had enquired about arranging our transfer through DialAFlight
Once again, Gavin Dattani proved to be helpful and highly efficient.
Can't imagine a life without DialAFlight now.
Brilliant staff, great service, already have and will continue to recommend to friends and family.
Thank you Katie for all your hard work
Hotel and food were great. Virgin disappointing on return flight as they arbitrarily changed our seats.
Grant was amazing and made everything easy.
Beware the resort tax is also taxed.
Sadie gets 10 out of 10 for service
Helen was quick to react to the flight being changed by Virgin which meant we didn't lose a day of our holiday. In addition she was sensitive to a couple of issues our friends were experiencing which prevented them from joining us on our holiday.
Have been using DialAFlight for many years.
Callum did a great job once more
Owen Burrell is a star!
Regular contact very good
As always - amazing
Virgin Business Class is inferior to others we have used. They have crammed too many seats in ..
Richard and George were fantastic throughout - they are a credit to your company and brand.
Have had first class service from you since 2020 when we first used you.
As usual, Sean Furnival gave us a good price and excellent holiday.
Fabulous service - thank you!
Aidan was extremely helpful, was able to respond to all questions and even rang me to discuss. Excellent customer support
Thankfully I received your email regarding the relief charter flights from Jamaica and this information enabled a relative to get back to the UK (they never received this information from British Airways).
Absolutely wonderful holiday, thank you Patrick
Sean was excellent. Very helpful, professional and efficient
Always excellent service from Stan the man. I can trust DialAFlight to search out, sort and send me there. I recommend you highly to my circle.
St James had great water sport facilities included: Hobby Cat, wind surfing, paddle boards and canoes. The staff gave free lessons to get you started.
Gavin made sure we were ready for our holiday and had all the information we needed.
Jordan went over and beyond. Even during the disastrous Hurricane Melissa he was checking on me to ascertain my wellbeing. Thank you
Added charge for seat allocation after purchasing travel, not really acceptable. I did not think Virgin was going to follow the Michael O'Leary attitude to their customers.
If you're walking too fast you're breaking the law,' says Mandoo Seales, my Grenadian tour guide. 'That's island time.'
It's my first morning on the Caribbean island and we're on our way to visit one of Grenada's famous waterfalls in the heart of the rainforest.
As we drive up into the hills, Mandoo, a retired merchant navy sailor, begins to give us an insight into the country's relaxed way of life as he points out locals 'liming' outside rum shops. It's clear he knows Grenada's every nook and cranny.
For the next thirty minutes as we stride through the lush rainforest, Mandoo continues to bring the island's history to life. He shows me a freshly picked nutmeg, the symbol that sits at the heart of Grenada's flag, and explains how in 2004 Hurricane Ivan wiped out 80 per cent of the crop. This was devastating for the island, which had become the world's second largest exporter of nutmeg and established a name for itself as the 'island of spice'.
Spice Island Beach Resort is a 10-minute drive from Maurice International Airport, a bonus to be at your hotel so quickly after the flight from London.
The resort's major selling point is that it backs onto Grand Anse beach, which fulfils every Caribbean cliché with its 2.5-mile stretch of white sandy beach and crystal clear sea.
The luxury hotel has 64 rooms and I'm staying in one of the four Royal Collection pool-suites. These palatial and elegant gated mini-villas, complete with plunge pool and sauna, are ideal for honeymooners or holidaymakers looking for some uninterrupted R&R.
However, if you enjoy waking up to a sea view opt for one of the Seagrape suites situated directly on the beach.
The resort offers all-inclusive packages, with breakfast, lunch and dinner served in its beachside restaurants. The food cannot be faulted and all of the dishes I sample off the fine dining evening menu arrive with Michelin star-worthy presentation.
There is also a barbecue lunch buffet every Sunday and a mid-week cocktail party hosted by the owner at his home, which shows how guests here really are treated like family.
Up early on day two and after lining our stomachs with pancakes, we're off to the River Antoine Rum Distillery, the oldest rum factory on the island.
Rum continues to be produced here using the same techniques employed when the distillery first opened in 1785. The process involves crushing sugar cane to extract its juices, which is then ladled and heated in huge metal bowls.
This creates a treacle-like liquid that is then cooled and fermented before being distilled. From the fumes circulating around the factory I know this is going to be strong stuff and a taste at the end of the tour confirms that it packs a powerful punch. In fact, due to its potency this liquor cannot be taken off the island.
We all know you shouldn't drink and drive but hopefully it is safe to drink and snorkel because this is the afternoon's activity.
We catch a speedboat to Molinere Bay just outside the capital city of St George's in search of the famous Underwater Sculpture Park.
This is a snorkelling experience like no other, as in place of a colourful coral reef you find an underwater gallery of contemporary statues created by British artist Jason deCaires Taylor in response to Hurricane Ivan.
Expect to see everything from a ring of children holding hands to a man at his desk poised over a typewriter. Taylor, who as well as a sculptor is a fully-qualified diving instructor and underwater naturalist, founded and created this amazing attraction, the world’s first underwater sculpture park. It is now listed as one of the Top 25 Wonders of the World by National Geographic.
On our last morning we just have time for one more pinà colada before we pack our bags. Yes, it is only 11am but we're on island time. Mandoo's orders.
As we head to meet our driver, the ever-attentive staff are preening the gardens and sweeping the paths.
The manager tells me The Princess Royal is arriving later that afternoon for her second visit to the resort. It seems Spice Island has achieved the royal seal of approval - and it has certainly won mine.
First published in the Mail Online - September 2016
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