Your calls always answered within 5 rings.
As always, very helpful & accommodating.
Danny is an excellent travel manager. He contacted me before the trip to make sure all was sorted. I have been booking with DialAFlight for 17 years
All worked out perfectly - and it was a complicated trip with many moving parts and 6 people starting in different countries. The DialAFlight app was easy to use and a great way to have everyone connected and updated as flight times changed in the lead up to the multi-faceted travel plan.
Just booked flights this time but always reassured by DialAflight's attention to detail. A call from our agent Ashley a few days before our trip meant so much.
Dominic was fantastic. This was the second time he assisted me, and his customer service is exceptional.
Can always depend on Roger to get me the best deals, special assistance, seats and keep me updated. Always polite and patient.
Thanks so much for your help William, especially with the Heathrow fire - you were still able to secure us a flight the very next morning. Well done!
Everything was perfect
You were great from the start with your help and advice and we knew you were there for us if we needed you. Thanks for being the "belt and braces" of our holiday.
As good as ever, thank you Fraser. You take all the stress out of travel
Customer service levels from Ryan and Guy are very high. Have used them for a long time now and trust their recommendations.
The only downside was not having a DAF rep to inform us of tours and activities
It all went really well. I'll give feedback on the hotel so you can inform other clients of the pros and cons in more detail
Hannah has been amazing with her customer service throughout
Inter Caribbean Airways have a reputation for being late. We were delayed 2 hours at Barbados awaiting flight to SLU. This airline is disorganised and has few controls, resulting in passengers taking oversize cabin baggage on board and then having to transfer it to the hold. Caribbean Airlines much better organised.
Vinnie is fantastic!
Excellent service from Ralph and Tristan. We were impressed with the service and will definitely be reccommending DialAFlight to family and friends. Many thanks!
A very reliable travel company. Wouldn't use anyone else now that I have discovered DialAFlight.
Everything you did for my trip was perfect, many thanks
We were surprised by the resort fees, completely unaware that there would be extra charges of $36 per day!
Everything was so easy and I did not have any worries at all. I was very happy with the customer care and support from Fraser
Perfect trip
Orlando Spragg always supports the client and provides an excellent service.
The crew were excellent but surprised for a 3 hour plus flight no food available other than a bag of pretzels. I appreciate it's BA economy but even Ryanair offers food if you pay for it
Very professional, excellent customer service. Book your flight, get your itinerary without delay, relax. DialAFlight will keep you up to date and are available throughout.
Always book with Kieran Greenfield, best there is.
Michelle is always polite and helpful no matter how many times we ask her to cancel or alter our travel arrangements.
Virgin Upper Class return flight on AirBus 300 with angled offset seating was not practical or comfortable'
Our holiday to St Lucia was one of the best we’ve had and Hotel Stolentime was exactly what we wanted with so many activities included. Thank you.
Glen did a great job!
While the British have long had a love affair with the West Indies, it wasn't always an idyllic haven of rum punches and swaying palm trees.
When novelist Anthony Trollope visited in 1858 he had to cope with poor claret, rotten walnuts and withered apples. Trollope, who was also a senior Post Office official, sailed aboard SS Atrato from Southampton on a six-month tour to survey land and conclude treaties for the British government.
He wrote a travel book about the islands he visited, people he met, exotic foods, tropical climate, earthquakes, Panamanian railroads, Cuban cigars and colonial customs.
MIND THE STINGRAYS
He might have enjoyed some of the quirky moments in my trip - in particular the odd warning from our jocular sea captain Joshua in Antigua as we stepped off his speedboat into the warm turquoise waters.
His concern was that the stingrays we had come to float alongside might well nibble our inner thighs, leaving a mark suspiciously like a love-bite.
He was just putting it out there, he said with a mischievous grin, in case we needed to warn anyone back home in advance of any telltale nips.
At Stingray City, 35 minutes off the Antiguan coast, dozens of these slippery creatures gather. But all were on gentlemanly behaviour and left no marks.
THE PERFECT LOCATION
Later it was back to Zen-like tranquillity at Pelican House, an idyllic villa in Blue Waters Resort, so-called because the azure sky is perpetually dotted with these exotic, large-billed birds gliding overhead, waiting to dive for their fish lunch.
A white gate in a picket fence opens on to a blaze of pink bougainvillea - framing the picture postcard perfection of this whitewashed villa with its own swimming pool.
A white four-poster bed, colonial-style furniture and a balcony opening on to the sea make this a heavenly retreat.
The hotel is managed by a guitar-playing Scots-born manager with a beady eye for detail. There were candlelit dinners of mahi mahi cooked with fennel, pernod and olives, served to the sound of the sea washing the shore.
Think not of rotten walnuts but gourmet dishes: particularly good were pan-seared snapper and grilled lobster tails. At Nicole's Kitchen we learnt to make roti, curry and coconut puddings, all with rum freely flowing. Nicole is Antigua's Nigella and we were soon rolling pastry, slicing and dicing coconut and sprinkling hot spices into shining saucepans.
Like Trollope we island-hopped, by plane rather than boat, to St Lucia where the Sugar Beach hotel has a sensational setting. Sitting in the shadow of the mountainous Pitons, the towering rock outcrops that define and enhance the view.
EASILY CONVINCED
It was this stunning natural beauty that made Lord Glenconner, one-time owner of Mustique, buy up this cove. He attempted to make this his second West Indian paradise with a hotel called Jalousie, but it has now been reincarnated by Roger Myers, another Englishman, into a fabulous haven.
The hotel is an epicurean masterpiece. You are obliged to chill, with brightly coloured tuk-tuks always available to sweep you to bars or spas.
The Caribbean is now a gourmet's paradise, with hotels providing exceptional cuisine. Myers created the Cafe Rouge brand and has been a big cog in the music industry (clients included The Beatles at one stage) but he fell in love with this site between the pitons.
His schooner often sails by as he keeps an eye on standards.
St Lucia is an extraordinary island where Orlando's restaurant in the nearby town of Soufrière has entertained the likes of John Major and Marco Pierre White as well as hosting local poets' readings.
But then literature is part of the DNA of St Lucia. It's where the Nobel Laureate for English Literature, Derek Walcott, was born and recently died aged 86.
No wonder Trollope felt the lure of the West Indies and was fascinated by these dazzling islands - as was I.
First published in the Daily Mail - February 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements