Your calls always answered within 5 rings.
I was surprised that we made a stop in the DRC en route from Nairobi to Ndola. I would want to avoid that on a future trip but it wasn’t a problem on this occasion. Loved the App for doing check in and being able to see all flights in one place. Many thanks for all of your help. Will definitely use DialAFlight again.
Everything went well. With your company I always travel with peace of mind that if things do not go well I have you to help - as has happened before. Thank you, you will always be my travel partner.
BA's holding area for passengers needing assistance must be upgraded and must be made rodent free. it was quite disturbing seeing rodents running around on the floor and under the furnishing. No bottled water was provided while passengers waited in the holding area, when the flight was delayed.
Huge thanks to Zoe Lane who went above and beyond yet again. I’m so pleased I deal with DialAFlight as her service is of the highest quality.
Wonderful trouble-free holiday arranged by Sarah. We have used your company many times and will continue to use you.
Thank you Glen - everything ran smoothly
All went well. We were kept informed and there were no problems
Only suggestion is to have a WhatsApp or chat to communicate with DialAFlight especially during out of office hours in case client has no roaming access.
Not sure we would opt to fly with Qatar again - not what it used to be. It just didn’t have that professional / customer service edge over other airlines that it used to. DialAFlight 10/10 as always!
Really good communication from arranging the trip to completion
Great service from Donovan as per usual
Theo was a star. It was really reassuring that he was in the background on what was anything but a straightforward trip.
Thank you for a great service - always on the end of the phone when we had a query and able to help.
Lucy McNab was excellent!
Staff in the lounge and onboard were friendly and helpful
Helpful and efficient as always! Many thanks.
Really appreciated the call the day before we left to ensure we had all docs and reminding us to check-in. Thank you!
Stacey Rayner is a Rock Star !
We trust DialAFlight always - and staff so friendly polite and efficient - well done
Amazing holiday to South Africa and the service from DialAFlight was first class. Flights and hotel were perfect.
It would have been very helpful to have had the literature given at the "meet & greet" on arrival in Windhoek a month before departure to familiarise with routes between accommodation.
Thank you for your help with this booking
Excellent service as always
Always select a great hotel and good flight options. Fantastic service!
Always use DAF - have done for 20 years - that says how pleased we are.
Alfie was an amazing holiday organiser. Very helpful and found me the best venues. I really enjoyed my holiday.
I was very happy with the service provided by DialAFlight and would recommend them to family and friends
Kieran and team are amazing
Everything went smoothly and to plan. Another excellent trip thanks to DialAFlight
Good to include baggage allowance in the DialAFlight app rather than a link to the airline site…particularly for smaller airlines where this info isn’t easy to access nor correlate with the flight booked
Trailing vines and creepers brush my face as I scramble over tangled roots and fallen logs. The rainforest is hot and steamy, and the only sound is the shrill cries and hoots of birds calling to each other high up in the treetops.
Suddenly I hear a rustle of leaves and look up to spot black faces peering down at us. Vervet monkeys are checking us out before they leap off through the branches and disappear into the dense vegetation.
Earla is leading me along a nature trail at Stonyhill on the tiny Caribbean island of Nevis. Some 3,000ft above us, the summit of the dormant volcano, Nevis Peak, is lost in cloud.
It takes a gruelling five-hour trek to reach it so I have opted for a shorter hike, learning about the healing properties of plants and trees.
As we pick our way across narrow ravines, Earla points out the prickly soursop fruit (anti-carcinogenic) and the creeping charlie ground ivy (good for high blood pressure). She picks up large brown and white leaves lying beneath my feet.
'They are from the trumpet tree,' she explains.
'We make tea with them to cure coughs and colds.'
Nevis itself is quiet and unspoilt but is easily accessible with direct British Airways flights to St Kitts, its larger sister, followed by a short speedboat transfer. The only traffic jams here are caused by herds of sheep and goats.
I am staying at the Nisbet Plantation, a former sugar plantation and the only one situated right on the beach. Its rocky groynes are used as diving boards by pelicans on the lookout for breakfast.
Pretty clapboard cottages are scattered among the palm trees and dinner is served in the Great House, where guests are greeted by Patterson, the flamboyant maitre d', who has a collection of 6,000 ties. Afternoon tea is served on the terrace beside the croquet lawn, and with friendly staff who all address you by name, it is easy to see why guests return time and again.
The ruins of a sugar mill stand at the entrance and the old stone oven is still intact with a plaque in memory of Fanny Nisbet, whom Horatio Nelson met here and eventually married in 1787.
Their wedding took place at the Montpelier Estate, now the deluxe Montpelier Plantation Hotel situated in the mountainous interior, and you can learn more about his life in the Nelson Museum in the capital, Charlestown.
The remains of sugar plantations are dotted across Nevis. The New River Coconut Walk Estate was the last to close in the 1950s and will soon become an open-air museum.
Others have been converted into hotels. My favourite is Golden Rock, which has fantastic gardens and panoramic vistas of neighbouring Monstserrat.
For an authentic Caribbean meal, head to Sunshine's on Pinney's Beach. I opt for spicy jerk chicken with rice and peas, and the owner's signature Killer Bee cocktail. Back at the hotel I flop into a hammock strung between the palm trees.
Most who venture to Nevis also take in the white-sand beauty of big sister St Kitts, which lies just 50 miles - but a breathtaking world away - from the glitzy enclave of Antigua.
Little St Christopher, as it's sometimes called, was the first Caribbean island to be spotted by Columbus and he gave it the name of his patron saint and namesake. Visually, it's a seductive fairytale island of dark forests and cloud-capped mountains, a tiny landmass in a crystal clear sea.
Columbus showed a little more imagination when he named Nevis because he thought the clouds surrounding its peak looked like snow. Its original name was Nuestra Senora de las Nieves (Our Lady of the Snows).
Less touristy than Nevis, St Kitts has a down-to-earth feel and in its quieter spots you're more likely to encounter wildlife than you are humans. There are more monkeys on St Kitts than people. The Green Vervets brought here by the French as pets look cute but they can be tricksy, with thieving a problem.
Key sites on St Kitts include Brimstone Hill, the island's one-time fortress. Play soldiers at this former British stronghold and you'll be rewarded with stupendous views and a site so pristine that the troops could just have moved out.
When night falls, head to the famous Strip for a rum punch stumble; home to Mr X's Shiggedy Shack and a string of other beach bars. Drink, dance and enjoy the stars in the big skies above.
And the perfect way to shake off a night on the tiles Caribbean-style? With one of those hammocks strung between palm trees, of course…
First published in the Mail on Sunday - June 2016
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