020·7962·9933
The staff were so helpful. I travel a lot and use DialAFlight every time
Good communications whilst being stuck in Barbados. Helped me with alternate flight, always responded and called me back as I could not make outgoing calls on my phone
You arranged our return flights to Barbados but within two hours of arriving we were told that our cruise was cancelled. You then arranged for us to fly back to the UK 24 hours later and since arriving home have provided an excellent customer service.
Always very helpful. Tyler is the person I deal with and he always sorts out any problems quickly.
Thanks to Logan and Cody for all their help. We are all home safely after having to return early from our holiday. Hopefully we will be booking our next trip when all is well.
Thanks so much for all your support. I truly appreciate all of you and the help you gave me to get back to the UK safely. Thanks to Bradley and all who helped.
We have used DialAFlight for over 12 years and cannot praise the team enough for their excellent support. From the early days of handling an airline going bust to repatriating us this last week under very difficult circumstances your professionalism and personal care has always been exceptional. We must have been through your entire team this last few days, calling you at all hours, but every one of you has continued to provide that special service we have come to take for granted. You have a unique team spirit that is rare these days and we wish you all the very best.
Adele is always on hand for any help we may require and is a pleasure to do business with.
Very helpful agent - excellent value flights and good communication.
Wonderful service as usual, thank you
Very efficient service in a very stressful time
Jordan was superb during this difficult time for travel. He allayed my fears and ensured we shall use your company always in the future. Well done him!
We were impressed with the interest John showed. Very personal and considerate.
Without you we wouldn’t be home. Thank you Spencer. We wouldn’t travel if we didn’t have you and your team.
I missed my flight but you found me a fight 2 days later while Virgin could not get me a flight until Friday
Ben was very efficient and managed to get us home early from Barbados this past weekend. Excellent service.
Matthew gave us outstanding service and got us home safely
Laura helped us return to the UK with new flights. Virgin Atlantic would have left us behind after cancelling our flights.
You are all brilliant
Can't thank Tim enough for the excellent service he always gives us
Teddy and Brian looked after us and got us home under very difficult circumstances
Noah is excellent - giving me a good deal each time I book through him
I can highly recommend DialAFlight, the customer service was excellent and the staff highly professional and helpful.
Everything went well until Covid 19 spoilt in in many ways but service at DialAFlight was excellent particularly that of Luke and Laura. Most helpful and friendly.
Nick and his team were on hand whenever we had a query especially when we thought we might not get back from Barbados on Thursday.
As always it was quick and easy to contact your very helpful and knowledgeable staff. Flight was changed quickly and I got home safely
Lawrence listened to our needs and delivered exactly what we wanted
Jenson contacted us in St Kitts to let us know our plane was flying
Mickey was excellent in getting us home in these difficult times. Will definitely use again in the future.
We would just like to thank Richard and his staff for all your help in getting us home.
The first thing that hits you about the Windjammer Landing Villa Beach Resort is the sheer size of the place. You can see it before you arrive - and from absolutely miles away.
The 60-acre estate, draped along 60 acres of Saint Lucia’s northwest coast in Labrelotte Bay, completely dominates the landscape. The red-roofed, white buildings gleam in the Caribbean sun with the resort sitting above the largest, crescent-shaped, white sand beach on the island. It is a sight to behold.
Honeymooners and families alike flock to the picturesque spot which is just 20 minutes outside of Castries - St Lucia's capital and most exciting city - and 90 minutes from the airport.
With 116 suites and villas, five first class restaurants and an array of activities and water sports at your disposal it is an easy place to while away your days in the sunshine.
We arrived in a blur of excitement. Rum cocktails were thrust into our hands and we were ferried off to our villa a short shuttle ride up the hillside. The trade off in relying on shuttle buses to access your villa is immediately offset when you see the view.
High on the hillside with balconied bedrooms, marble bathrooms and a private pool – our home for the next week did not disappoint.
We spent our days swimming, snorkelling and sailing around the picturesque island.
THE PITONS
At night we drank Piton beer - named after the island’s two most famous mountains – and dined in each of the restaurants on the resort.
The multi-level seafood and steak restaurant, Upper Deck, was the pick of the bunch. With the calm waters lapping against the shore and palm trees silhouetted against the sunset, we enjoyed grilled prawns and filet mignon accompanied by South American cabernet sauvignon.
Our other favourite eatery was the lovely Papa Don’s, nestled in the hillside the open-air venue serves rustic, Italian dishes accompanied with a collection of scrumptious Caribbean cocktails.
In the mornings we would devour delicious breakfasts from the Dragonfly restaurant next to the resort’s main pool and look out at the beach before heading off to explore the island.
The island is itself a historical enigma - St Lucia changed hands between Britain and France 14 times (sparking 14 separate wars!). In 1814, the British took definitive control of the island. Because the island's switching between British and French control had caused so much conflict, Saint Lucia was also known as the 'Helen of the West Indies' - a reference to Helen of Troy, the wife of Menelaus, whose abduction by Paris led to the Trojan War.
In 1979 it became an independent state of the Commonwealth. Today many of the locals speak Creole owing to their French history, while much of the architecture is British.
JAZZ & ARTS FESTIVAL
St Lucia has a strong music tradition and the biggest festival of the year is the internationally-renowned St Lucia Jazz & Arts Festival, held in early May at multiple venues throughout the island. It encompasses culture, visual art, alternative music, education, fashion and food and draws visitors and musicians from around the world.
We set off on an island adventure and hiked through the rainforest and swam under waterfalls.
The volcano mud baths are an absolute must but nothing beats the catamaran cruises.
With our legs dangling off the front of the boat we glided over the water, rum punch in hand, as we watched the stunning sunset.
St Lucia also prides itself on its beauty under the sea, where scuba divers can explore the island’s magical coral bays and colourful marine life that will make your eyes bulge.
For those wanting to unwind further then Windjammer’s brand-new spa is the place for you.
The 6,500 square ft centre opened its doors last year and with six treatment rooms, a Japanese soaking tub, steam rooms and an outdoor rain shower, your every need is catered for in splendid style.
As our week drew to a close we reluctantly said our goodbyes and as the plane took off we looked down one last time at the island paradise of St Lucia. Well, not the last time actually. A return is being planned as we speak.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
