020·7962·9933
The staff were so helpful. I travel a lot and use DialAFlight every time
Good communications whilst being stuck in Barbados. Helped me with alternate flight, always responded and called me back as I could not make outgoing calls on my phone
You arranged our return flights to Barbados but within two hours of arriving we were told that our cruise was cancelled. You then arranged for us to fly back to the UK 24 hours later and since arriving home have provided an excellent customer service.
Always very helpful. Tyler is the person I deal with and he always sorts out any problems quickly.
Thanks to Logan and Cody for all their help. We are all home safely after having to return early from our holiday. Hopefully we will be booking our next trip when all is well.
Thanks so much for all your support. I truly appreciate all of you and the help you gave me to get back to the UK safely. Thanks to Bradley and all who helped.
We have used DialAFlight for over 12 years and cannot praise the team enough for their excellent support. From the early days of handling an airline going bust to repatriating us this last week under very difficult circumstances your professionalism and personal care has always been exceptional. We must have been through your entire team this last few days, calling you at all hours, but every one of you has continued to provide that special service we have come to take for granted. You have a unique team spirit that is rare these days and we wish you all the very best.
Adele is always on hand for any help we may require and is a pleasure to do business with.
Very helpful agent - excellent value flights and good communication.
Wonderful service as usual, thank you
Very efficient service in a very stressful time
Jordan was superb during this difficult time for travel. He allayed my fears and ensured we shall use your company always in the future. Well done him!
We were impressed with the interest John showed. Very personal and considerate.
Without you we wouldn’t be home. Thank you Spencer. We wouldn’t travel if we didn’t have you and your team.
I missed my flight but you found me a fight 2 days later while Virgin could not get me a flight until Friday
Ben was very efficient and managed to get us home early from Barbados this past weekend. Excellent service.
Matthew gave us outstanding service and got us home safely
Laura helped us return to the UK with new flights. Virgin Atlantic would have left us behind after cancelling our flights.
You are all brilliant
Can't thank Tim enough for the excellent service he always gives us
Teddy and Brian looked after us and got us home under very difficult circumstances
Noah is excellent - giving me a good deal each time I book through him
I can highly recommend DialAFlight, the customer service was excellent and the staff highly professional and helpful.
Everything went well until Covid 19 spoilt in in many ways but service at DialAFlight was excellent particularly that of Luke and Laura. Most helpful and friendly.
Nick and his team were on hand whenever we had a query especially when we thought we might not get back from Barbados on Thursday.
As always it was quick and easy to contact your very helpful and knowledgeable staff. Flight was changed quickly and I got home safely
Lawrence listened to our needs and delivered exactly what we wanted
Jenson contacted us in St Kitts to let us know our plane was flying
Mickey was excellent in getting us home in these difficult times. Will definitely use again in the future.
We would just like to thank Richard and his staff for all your help in getting us home.
It was the great West Indian commentator Tony Cozier who first steered me in the direction of Bequia (pronounced Bekway).
We were working together while England's cricketers were taking a hammering in the West Indies on St Vincent some years ago when Tony pointed across the sea to an island whose outline I could just make out. 'That's where I always take my holidays,' he said. 'But keep it quiet.'
Now, Tony was a proud Barbadian who had a rustic house on Barbados overlooking the wild Atlantic side, close to Bathsheba. For him to recommend somewhere to visit other than his home island took me by surprise. Clearly Bequia must be rather special.
A REASON TO CELEBRATE
For the Agnew household, the past year has been one of wildly fluctuating emotions, from desolation to absolute elation when my wife Emma got the all clear after a battle with breast cancer.
This trip shone like a beacon throughout; a target to reach, as well as much-needed recuperation after the long haul of chemotherapy, surgery and radiotherapy. To be travelling to Bequia for the first time had added poignancy in that we lost Tony to cancer two years ago. He and Emma were very close.
The Pool area of the Estate Villa
NAVIGATING OUR WAY
Getting to Bequia needs planning and that's part of its charm. We flew from Grenada in a nine-seat aircraft, enjoying lowlevel views of the Grenadines.
Immediately on arrival it felt as if we had stepped back in time. Being Sunday, we saw groups of immaculately dressed schoolchildren excitedly returning from church and many of the weatherboard houses are painted in bright colours.
We stayed at the Bequia Beach Hotel on Friendship Bay – the best hotel I have experienced in the Caribbean.
It is on the Atlantic side, with waves crashing into the beach a few yards from the open-air dining room and the island of Mustique dominating the view beyond the bay.
The rooms are spacious and the gardens are delightful, with tiny hummingbirds darting busily from flower to flower.
And nowhere in the West Indies have I encountered staff like those at Bequia Beach. Their engaging enthusiasm, energy and conviviality is entirely genuine and infectious.
DELICIOUS FOOD
Their rapport with their guests shone through. The food was excellent: ever eaten hibiscus bread? And the passion fruits, skinned and with their tops sliced off, were the size of apples.
And so to Princess Margaret Beach, known as Tony Gibbons Beach until one day the visiting Princess decided to have a quick dip. It was only a ten-minute drive from our hotel in an open jeep made for rugged terrain, which was just as well.
On Princess Margaret Beach the sea is calm and home to dozens of moored boats of various sizes and magnificence.
In sharp contrast, simple local craft scurry between them plying their trade of fresh water and ice.
It is a tranquil place with plenty of shade, but there is also much going on. Swimming among cormorants diving into the sea for fish is quite an experience, while, in an eye-catching purple shack, someone called Fay would dispense rum punch as well as carry out hair braiding on request.
At the northern end of the beach is the splendid Jack's Bar, owned by the Bequia Beach Hotel - you could spend all day eating and drinking. The lobster and mac 'n' cheese are magnificent.
If you fancy getting out and about, there is a turtle sanctuary, and the Maritime Museum reminds us that Bequia remains one of only three licensed whaling stations in the world. I did pop into the cricket ground to inspect the pitch. But this is an island on which to unwind and try to match the pace of the locals.
One afternoon we took a taxi the short distance to Sunset Cottage in Lower Bay. 'This is where Mr Tony Cozier used to stay,' the driver announced reverentially. Typical of Tony, it was unpretentious and I could picture him sitting on the veranda sipping his favourite margarita, enjoying the view over the water as the sun went down.
I had once wondered what made my old Bajan friend return to Bequia time and again. Now I know.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
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Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
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Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
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So no queues, no delays and less stress.
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