Your calls always answered within 5 rings.
As always, very helpful & accommodating.
Danny is an excellent travel manager. He contacted me before the trip to make sure all was sorted. I have been booking with DialAFlight for 17 years
All worked out perfectly - and it was a complicated trip with many moving parts and 6 people starting in different countries. The DialAFlight app was easy to use and a great way to have everyone connected and updated as flight times changed in the lead up to the multi-faceted travel plan.
Just booked flights this time but always reassured by DialAflight's attention to detail. A call from our agent Ashley a few days before our trip meant so much.
Dominic was fantastic. This was the second time he assisted me, and his customer service is exceptional.
Can always depend on Roger to get me the best deals, special assistance, seats and keep me updated. Always polite and patient.
Thanks so much for your help William, especially with the Heathrow fire - you were still able to secure us a flight the very next morning. Well done!
Everything was perfect
You were great from the start with your help and advice and we knew you were there for us if we needed you. Thanks for being the "belt and braces" of our holiday.
As good as ever, thank you Fraser. You take all the stress out of travel
Customer service levels from Ryan and Guy are very high. Have used them for a long time now and trust their recommendations.
The only downside was not having a DAF rep to inform us of tours and activities
It all went really well. I'll give feedback on the hotel so you can inform other clients of the pros and cons in more detail
Hannah has been amazing with her customer service throughout
Inter Caribbean Airways have a reputation for being late. We were delayed 2 hours at Barbados awaiting flight to SLU. This airline is disorganised and has few controls, resulting in passengers taking oversize cabin baggage on board and then having to transfer it to the hold. Caribbean Airlines much better organised.
Vinnie is fantastic!
Excellent service from Ralph and Tristan. We were impressed with the service and will definitely be reccommending DialAFlight to family and friends. Many thanks!
A very reliable travel company. Wouldn't use anyone else now that I have discovered DialAFlight.
Everything you did for my trip was perfect, many thanks
We were surprised by the resort fees, completely unaware that there would be extra charges of $36 per day!
Everything was so easy and I did not have any worries at all. I was very happy with the customer care and support from Fraser
Perfect trip
Orlando Spragg always supports the client and provides an excellent service.
The crew were excellent but surprised for a 3 hour plus flight no food available other than a bag of pretzels. I appreciate it's BA economy but even Ryanair offers food if you pay for it
Very professional, excellent customer service. Book your flight, get your itinerary without delay, relax. DialAFlight will keep you up to date and are available throughout.
Always book with Kieran Greenfield, best there is.
Michelle is always polite and helpful no matter how many times we ask her to cancel or alter our travel arrangements.
Virgin Upper Class return flight on AirBus 300 with angled offset seating was not practical or comfortable'
Our holiday to St Lucia was one of the best we’ve had and Hotel Stolentime was exactly what we wanted with so many activities included. Thank you.
Glen did a great job!
The clue is in the name.
Moored alongside the sun-scarred pier, amid a smattering of yachts nodding at anchor, the Happiness ferry boat is waiting.
Untie the mooring ropes, Skipper. Point the bow to the horizon. Destination: Sandy Island - where you'll find perhaps the most beautiful remote restaurant in the world. Happiness indeed.
Sandy Island (again, the clue's in the name) is a tiny spit of white powder a few miles off the coast of Anguilla.
Unfamiliar with Anguilla? Partly, that's because it's not the easiest of Caribbean islands to reach, involving a transfer through Antigua.
But unlike nearby St Barts, Anguilla's 33 pristine beaches aren't stalked by paparazzi, even though this is where Justin Bieber spent a Christmas, Jay-Z wooed Beyonce, Robert De Niro comes to eat Italian beachside, Paul McCartney is a regular and where Leonardo DiCaprio and his posse came cruising aboard Steven Spielberg's superyacht.
And where did Leo choose to drop anchor for a spot of lunch and snorkelling? Sandy Island.
Little more than a tin shack and a few sun loungers spread out along a few hundred feet of shifting shoreline, it manages to serve up the most deliciously simple seafood imaginable.
We opt for the lobster, Sandy Island style - super-sized, flashed over the grill and licked with a lightly curried coconut sauce. Exquisite.
Here is an island where the great food is a reason to visit in itself. At 16 miles long and three miles wide, Anguilla has more than 100 restaurants, many among the best in the Caribbean. My tip: hire a car and work your way round as many as you can.
Our base for the week is Meads Bay, a crescent of golden perfection that plays host to two of the island's most stylish hotels. At one end is what was until recently The Viceroy, and now under the Four Seasons banner - and still a benchmark for slick service.
After a day spent exploring the island on a pair of hotel bikes, we head to the spectacular bar where a chilled reggae soundtrack is the backdrop for a chance encounter with the island's young British Attorney General and its recently appointed police chief, formerly a chief superintendent from Sussex.
'So how do you land plum postings like this?' I ask, over a passion fruit and chilli margarita. Their life, they claim, is not quite the mixture of idyll and intrigue of TV's Death In Paradise, but as the sun dissolves into the ocean, it must beat a post-work pint in the Dog & Duck.
At the other end of Meads Bay lies the Malliouhana, an intimate 44-bedroom hotel perched on its own headland. If the Viceroy/Four Seasons is a symphony in muted Armani greys and neutrals, then the Malliouhana is a celebration of colour, with Hermes orange and Tiffany pale blue to the fore.
For those of a nautical bent, there's a treat in store. The Tradition is one of the last seaworthy wooden trading sloops that were once the juggernauts of these waters, shipping rum, tobacco and spices between the islands, not always with full regard to the customs office, but don't tell the Attorney General.
Now restored and taken on by local bar owner and master yachtsman Laurie Gumbs, she takes day trippers to hidden coves and islands. With neither winches nor windlasses to help haul the canvas up, this is big-boat sailing in the raw. 'Wanna take the helm?' offers Laurie, passing me a tiller the size of a fallen oak.
Tucking it under my armpit, we yaw against the wind as the surf froths at the gunwales and the rest of our passengers look on with alarm at their novice helmsman. Scurvy lot.
Next morning, we drive to the far north of Anguilla where we find a winding track to remote Junks Hole. Here, local legend and grandfather Nat Richardson serves up grilled crayfish and johnny cakes, a sort of savoury doughnut with a slather of hot pepper sauce made to a secret family recipe.
Judging by the nuclear reaction it provokes after one bite, I'm guessing it includes a generous dollop of enriched uranium.
We buy a bottle to take home, and as the winter chill descends in Britain, it comes out every now and then to bring back those warming Anguillan memories — a reminder that this is an island that packs a whole heap of good taste into a very small package.
First published in the Mail Online - March 2017
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