Your calls always answered within 5 rings.
As always, very helpful & accommodating.
Danny is an excellent travel manager. He contacted me before the trip to make sure all was sorted. I have been booking with DialAFlight for 17 years
All worked out perfectly - and it was a complicated trip with many moving parts and 6 people starting in different countries. The DialAFlight app was easy to use and a great way to have everyone connected and updated as flight times changed in the lead up to the multi-faceted travel plan.
Just booked flights this time but always reassured by DialAflight's attention to detail. A call from our agent Ashley a few days before our trip meant so much.
Dominic was fantastic. This was the second time he assisted me, and his customer service is exceptional.
Can always depend on Roger to get me the best deals, special assistance, seats and keep me updated. Always polite and patient.
Thanks so much for your help William, especially with the Heathrow fire - you were still able to secure us a flight the very next morning. Well done!
Everything was perfect
You were great from the start with your help and advice and we knew you were there for us if we needed you. Thanks for being the "belt and braces" of our holiday.
As good as ever, thank you Fraser. You take all the stress out of travel
Customer service levels from Ryan and Guy are very high. Have used them for a long time now and trust their recommendations.
The only downside was not having a DAF rep to inform us of tours and activities
It all went really well. I'll give feedback on the hotel so you can inform other clients of the pros and cons in more detail
Hannah has been amazing with her customer service throughout
Inter Caribbean Airways have a reputation for being late. We were delayed 2 hours at Barbados awaiting flight to SLU. This airline is disorganised and has few controls, resulting in passengers taking oversize cabin baggage on board and then having to transfer it to the hold. Caribbean Airlines much better organised.
Vinnie is fantastic!
Excellent service from Ralph and Tristan. We were impressed with the service and will definitely be reccommending DialAFlight to family and friends. Many thanks!
A very reliable travel company. Wouldn't use anyone else now that I have discovered DialAFlight.
Everything you did for my trip was perfect, many thanks
We were surprised by the resort fees, completely unaware that there would be extra charges of $36 per day!
Everything was so easy and I did not have any worries at all. I was very happy with the customer care and support from Fraser
Perfect trip
Orlando Spragg always supports the client and provides an excellent service.
The crew were excellent but surprised for a 3 hour plus flight no food available other than a bag of pretzels. I appreciate it's BA economy but even Ryanair offers food if you pay for it
Very professional, excellent customer service. Book your flight, get your itinerary without delay, relax. DialAFlight will keep you up to date and are available throughout.
Always book with Kieran Greenfield, best there is.
Michelle is always polite and helpful no matter how many times we ask her to cancel or alter our travel arrangements.
Virgin Upper Class return flight on AirBus 300 with angled offset seating was not practical or comfortable'
Our holiday to St Lucia was one of the best we’ve had and Hotel Stolentime was exactly what we wanted with so many activities included. Thank you.
Glen did a great job!
I said I was never going to Barbados again - 29 consecutive years was quite enough, thank you. Bequia, the little Grenadine island a short hop away, was my new Caribbean love.
But when the time came for my annual trip to the West Indies, I thought: 'Hmm, can I really drop Barbados, after all we have been through?' So I decided I would go to both Barbados and Bequia and rate the things that really matter to me on each island. Then, finally, I can make up my mind…
Barbados is a much bigger island, with a population of 284,000, mostly well-off. It's well organised, safe and efficient, with much to see and do, modern facilities, the poshest, most luxurious hotels in the Caribbean, many wonderful restaurants plus all those celebs and footballers posing on the beaches.
Bequia is titchy in comparison, with a population of scarcely 5,000. It's just five miles long, with a laidback atmosphere, not to say a bit dozy and cut off - but a real, working island. There's little chance of a selfie with your favourite soap star here. It is a paradise for yachties, with hundreds of little boats dotting the enormous bay at Port Elizabeth, many of whom have just crossed the Atlantic. Little fleets of service and water taxis buzz back and forth, taking supplies. There's so much to watch.
The interior seems bigger than it is, with all the hills and peninsulas and hidden trails.
On each island, I have a favourite place which for years I have walked to every afternoon to poke around, have a rum punch, stare at people, have a rum punch, talk to the locals, have a rum punch, convincing myself I am communing with the spirit of the island.
In Barbados, it is the little town of Speightstown, in the north, away from the glitter of the Holetown area. So many of Speightstown's shopfronts remind me of Carlisle in the 1950s.
In Bequia, there are two places I can poke around forever, never growing bored. Port Elizabeth, the harbour and island's only town, is fascinating and easy to walk to or from, with a newish walkway along the rocks from Princess Margaret Beach.
The other is Lower Bay, not a town as such, but hidden away along its wonderful beach there are three excellent restaurants, including Fernando's - run by Nando, a fisherman who catches his fish each morning, then cooks them in the evening. Then there are four cafe bars, Petra's grocery shop and Jacquie's organic fruit and veg haven.
As far as hotels are concerned there are ones at which I always stay, so my opinions are subjective. Since the Eighties I have gone at the same time every year to Cobblers Cove, luxurious but discreet and understated, with great food, beautiful gardens and nice suites.
In Bequia, I have moved around over the years, but I have settled on the Bequia Beach Hotel on Friendship Bay. It is so artistic, yet efficient, with big, stylish rooms. Like Cobblers, it appeals to the discerning. No vulgar TVs in the bedrooms. I should think not.
As well as having two restaurants on site Bequia Beach Hotel also owns the popular, cool, Jack’s Bar at Princess Margaret Beach which guests love. In Bequia I also know people who stay for months at a time in reasonably-priced apartments on Lower Bay - they're all regulars, snow birds from the UK and North America who become virtually locals for a large part of the year.
One of the pleasures of Cobblers Cove is that it is like a house party, the same people staying at the same time, just like moi. And, of course, I love them all dearly. Oh yes.
So, how to choose? Well, both islands have superb if very different attractions. Barbados has so much to do. Bequia is so unspoiled.
From now on, should I just go to Bequia? However, I have decided to go to both islands again. Perhaps it will be my final time in Barbados. Perhaps not.
It will be my 30th year at Cobblers Cove, so naturally the reception desk staff will be holding up the Welcome Back flags. Anyway, I have paid my deposit for three nights' B&B - so I'm not going to lose that, am I?
First published in the Mail on Sunday - November 2019
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