Your calls always answered within 5 rings.
Added charge for seat allocation after purchasing travel, not really acceptable. I did not think Virgin was going to follow the Michael O'Leary attitude to their customers.
Absolutely fantastic. Could not ask for any more. The service you receive just gets better every time
Excellent service from Dennis - everything went smoothly so will definitely book through him in the future.
Wayne looked after us and took care of everything as always. A few of my friends are now using him too.
Zoe is always great to work with, very efficient and knowledgeable
Was disappointed that Virgin charged an extra £900 for changes made to fly dates that took less than 5 minutes to alter
Matthew was great as always
Very responsive, personable service and quick and easy to speak to advisors. Ian Newton was extremely helpful in resolving issues for us whilst on holiday.
Excellent service from start to finish. This is the third time we have used DialAFlight and would thoroughly recommend them. A pleasure to deal with.
I would like to thank Connie for her patience with my continuous questions and nervousness! I still don’t understand why Virgin badger us to check in online when they do so anyway when we arrive at the airport.
Great resort and the beach was just there
Staff are wanderful
Excellent support throughout. I had the utmost confidence in the process and great communication with Dennis. Would use again and highly recommend to others.
Seats fine but disappointed with their positioning as we thought we would have middle aisle ones
Excellent service and the agent really seemed to care about getting me the best flight.
You are the best travel agent and that’s my reason for staying with you all these years
I’ve used DialAFlight for several years booking to Barbados - they have always been very efficient and the service is excellent. I always recommend them to friends and family
Well done Noah for checking in to make sure I was prepared for the journey.
From the beginning to end the customer advisor was very helpful and professional.
Sean Furnival is amazing! Such a friendly travel manager who went above and beyond to ensure everything about our trip to Barbados was perfect. I'll definitely be booking with DialAFlight again!
Everything was good except we had to pay for our bags from Miami to Antigua, we were told all baggage was included.
Leo is excellent to deal with
As always you were fantastic - thank you very much.
Always a first class service
Perfect service from Natasha, first time using and won’t book another holiday without. Made booking a holiday hassle free
Always deliver smoothly. No problem
Over and beyond expectations, top notch.
From the first phone call customer service was professional and friendly. Emails were responded to promptly and every question answered in great detail. Nicole made me feel fully at ease about the whole process. I would definitely use again
Room was in furthest corner and above restaurant with aircon 24/7 - annoying so we got moved. We booked kosher food, but were told it was not available for return trip - annoying otherwise all great
Professional service as always.
I said I was never going to Barbados again - 29 consecutive years was quite enough, thank you. Bequia, the little Grenadine island a short hop away, was my new Caribbean love.
But when the time came for my annual trip to the West Indies, I thought: 'Hmm, can I really drop Barbados, after all we have been through?' So I decided I would go to both Barbados and Bequia and rate the things that really matter to me on each island. Then, finally, I can make up my mind…
Barbados is a much bigger island, with a population of 284,000, mostly well-off. It's well organised, safe and efficient, with much to see and do, modern facilities, the poshest, most luxurious hotels in the Caribbean, many wonderful restaurants plus all those celebs and footballers posing on the beaches.
Bequia is titchy in comparison, with a population of scarcely 5,000. It's just five miles long, with a laidback atmosphere, not to say a bit dozy and cut off - but a real, working island. There's little chance of a selfie with your favourite soap star here. It is a paradise for yachties, with hundreds of little boats dotting the enormous bay at Port Elizabeth, many of whom have just crossed the Atlantic. Little fleets of service and water taxis buzz back and forth, taking supplies. There's so much to watch.
The interior seems bigger than it is, with all the hills and peninsulas and hidden trails.
On each island, I have a favourite place which for years I have walked to every afternoon to poke around, have a rum punch, stare at people, have a rum punch, talk to the locals, have a rum punch, convincing myself I am communing with the spirit of the island.
In Barbados, it is the little town of Speightstown, in the north, away from the glitter of the Holetown area. So many of Speightstown's shopfronts remind me of Carlisle in the 1950s.
In Bequia, there are two places I can poke around forever, never growing bored. Port Elizabeth, the harbour and island's only town, is fascinating and easy to walk to or from, with a newish walkway along the rocks from Princess Margaret Beach.
The other is Lower Bay, not a town as such, but hidden away along its wonderful beach there are three excellent restaurants, including Fernando's - run by Nando, a fisherman who catches his fish each morning, then cooks them in the evening. Then there are four cafe bars, Petra's grocery shop and Jacquie's organic fruit and veg haven.
As far as hotels are concerned there are ones at which I always stay, so my opinions are subjective. Since the Eighties I have gone at the same time every year to Cobblers Cove, luxurious but discreet and understated, with great food, beautiful gardens and nice suites.
In Bequia, I have moved around over the years, but I have settled on the Bequia Beach Hotel on Friendship Bay. It is so artistic, yet efficient, with big, stylish rooms. Like Cobblers, it appeals to the discerning. No vulgar TVs in the bedrooms. I should think not.
As well as having two restaurants on site Bequia Beach Hotel also owns the popular, cool, Jack’s Bar at Princess Margaret Beach which guests love. In Bequia I also know people who stay for months at a time in reasonably-priced apartments on Lower Bay - they're all regulars, snow birds from the UK and North America who become virtually locals for a large part of the year.
One of the pleasures of Cobblers Cove is that it is like a house party, the same people staying at the same time, just like moi. And, of course, I love them all dearly. Oh yes.
So, how to choose? Well, both islands have superb if very different attractions. Barbados has so much to do. Bequia is so unspoiled.
From now on, should I just go to Bequia? However, I have decided to go to both islands again. Perhaps it will be my final time in Barbados. Perhaps not.
It will be my 30th year at Cobblers Cove, so naturally the reception desk staff will be holding up the Welcome Back flags. Anyway, I have paid my deposit for three nights' B&B - so I'm not going to lose that, am I?
First published in the Mail on Sunday - November 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements