Your calls always answered within 5 rings.
It was a brilliant holiday - James listened to our preferences and managed to get them confirmed. Very pleased with how smoothly everything worked out. Thank you
Lauren was excellent and knowledgeable. She was able to coordinate my partner and I allowing us to meet with friends and travel on the same flights. Our package via Mauritius to the Seychelles worked perfectly.
Mauritius now expect you to fill out an arrival form prior to departure. Does not appear on any instructions on any websites as far as I know.
Excellent communication and assistance.
If only you could pay for the trip as well as organise it I would be in heaven!
Will book my next trip through DialAFlight. Very friendly service. Thank you for all your help.
Everything worked well. The DialAFlight team are very helpful and can be relied upon for every contingency.
Very good service from Lloyd.
I recommend your excellent services to everyone who needs flights. Wouldn't use anyone else!
Paige was excellent arranging our flight so efficiently at short notice. Very polite and professional.
It went like clockwork
The trip was exceptional - absolutely exceeded expectations and we are most grateful to Guy for his service, support and commitment to making it happen.
Many thanks to Tom for your help.
Thomas helped us put our holiday together. He was very knowledgable and kept us up to date with everything. Nothing was too much trouble
Mason and team are amazing at organising and knowing exactly what we need. After so many years I would not use anyone else to arrange my travel.
Karl Patel, goes above and beyond, which is really appreciated!
Huge thank you for your advice. Absolutely loved our holiday and would highly recommend DialAFlight as it’s so reassuring to have support over the phone should you need it.
We really liked the hotel. But we will never fly on Air Mauritius again. We were delayed by 90 min on the tarmac with no explanation then when we landed in Mauritius we realised all baggage except business class had been removed from the plane at Gatwick. Bags eventually delivered at midnight the following day!
My second set of holidays sorted by Mr Orton this year. He was superb handling changes because of the war. Made some fantastic suggestions for both Sri Lanka AND the Maldives.
I would say stand out factors of the service I received would be: Professional, excellent communication and knowledgeable staff. I would like to thank Dale for his patience and excellent customer skills.
Thank you Samuel for another incredible and memorable holiday!
Neil was so helpful as our flights were via Doha and the war had begun. When the flight was cancelled by the airline and we thought our holiday was gone - he shocked me by finding alternative flights to Sri Lanka. Without using DialAFlight we would never have travelled.
Great trip despite flight issues.
Great service and excellent communication throughout the process.
Ivor consistently delivers great customer service and information about the destinations I am interested in. He will ensure he delivers what is required and to the set budget. Our multi trip holiday to Sri Lanka was amazing - so thanks once again Ivor for nailing our brief
I have used DialAFlight and Dale several times. Always helpful and reliable. Wouldn’t use anyone else
The airport lounge was great.
The airline told us that special assistance was only booked for the outbound flights, so when we got back to Heathrow they refused to take us! I highly doubt this as Leah always books it ...
All excellent and Curtis exceptional
Teddy was very helpful
I was already convinced The Maldives were as good as it gets for a beach holiday. Hot sun, over-water villas, white, talc-like sand, psychedelic snorkelling and glittering turquoise ocean are all a given.
But Soneva Jani, a new luxury eco-resort and latest A-list bolt-hole on Medhufaru in Noonu Atoll, about 125 miles north of the capital Malé, is on quite another level. Set on a lagoon that could hold 7,000 Olympic pools, and so flourescently blue it could be illuminated by under-sea lightbulbs, it feels almost unreal.
A WARM WELCOME
Stepping off the seaplane we were greeted at the dock by our 'Man Friday', Roman. A young ex-soldier from Ukraine with flawless English, Roman welcomed us with fresh coconut water and icy towels infused with orange water.
Then he golf-carted us through forests of screwpine and banyan trees to our villa, the last on the bleached-wood boardwalk that runs higgledy-piggledy through the middle of the island.
ALL ROUND LUXURY
To the south are four more islands that belong to Medhufaru - an archipelago, really, more than an island - all of which are uninhabited.
Soneva Jani (the Sanskrit word for 'wisdom') is one of the world's lowest-density resorts, with only 25 villas on 150 acres. If you're seeking seclusion - obviously the aim of former guests Will Smith and Kate Winslet - then this is for you.
Many villas have a water slide running from the living room to the lagoon. We had a remote-controlled retractable ceiling over our bed so we could stargaze from our pillows.
We could have gone on a dolphin cruise but often we could see them from our villa. It's not unusual to see 100-strong pods of bottlenoses spinning and somersaulting along the reef. There are harmless baby sharks too, deposited by their mothers in the lagoon to avoid predators.
WHERE IT ALL BEGAN
Sonu Shivdasani and his Swedish wife Eva are pioneers of the luxury eco-resort concept and founders of the Soneva 'chain' (Soneva Fushi, Jani's sister resort, is about 80 minutes away by speedboat, and there's also Soneva Kiri in Thailand).
They cater for guests who want a seven-star experience but an added, almost obsessive, regard for the environment.
From the purple cushion pads on our pedals so we could ride our bikes everywhere shoeless to the glass floor in the bathroom so you can watch the fish - no detail is overlooked.
In the 'gathering', the three-storeyed heart of the resort, there's a sushi room, a 24/7 home-made chocolate and ice-cream room with 50 flavours, and an overwater spa.
At So Starstruck, the resort's turreted open-air observatory, you can have dinner with resident astronomer Mike Dalley (low-light pollution means the Maldives is a magnet for astronomers from all over the world). A massive telescope emerges silently out of the glass floor.
A DIFFERENT ETHOS
The high-tech experience is the perfect foil to the resort's 'No Shoes, No News' ethos (you're given a beautiful linen bag to put your shoes in when you arrive and strongly urged not to put them on again until you leave).
As Bond-like as the telescope is the overwater 'silent' cinema, kitted out with divinely comfortable, yards-deep sofas and hammocks, where guests are provided with Bluetooth headphones.
This helps not to disturb the giant mangrove crabs which are out in force as dusk falls.
Solar is a big part of the power source and fresh water is also produced on site, via the resort's own desalination system.
An extensive organic vegetable garden supplies most of the resort's produce. Maldivian cuisine is wonderful - especially a breakfast speciality called mashuni, a mixture of freshly-grated coconut, chilli and canned tuna. I didn't hold back on the basil and yogurt sorbet or focaccia bread and tapenade. But the mark of a truly amazing holiday is this - when I put on my 'real' clothes to go home, my jeans felt at least a size too large.
First published in the Daily Mail - October 2017
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