Yet again Dennis and his team have been excellent in sorting everything out for us including a last minute special meal booking for the flight.
The arrangements for the flight and hotel transfer and stay were excellent. We liked the personal care you gave us.
Fantastic experience booking our honeymoon. Dylan was very helpful and helped us to book the perfect holiday. Everything went smoothly and we will definitely be using DialAflight again
Staff listen to customer needs and wants, excellent service. I've booked many times and never been disappointed
Excellent service. Used the currency converter on the DialAFlight app all the time!
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Jenson always goes above and beyond. We followed his recommendation and were not disappointed. The Maldives were amazing, the island and accommodation beautiful. Thank you, we will be in touch soon to book our next adventure
Isla was absolutely amazing help and the holiday was perfect
Darryll brilliant as always
I spoke with Sarah Hole regarding my honeymoon in December - we had to make changes several times. She was easy to get hold of, very flexible and patient. We had a fantastic honeymoon and found all our dealings with DialAFlight easy and professional.
Alway great service from Marshall Finnimore
DialAFlight staff are very competent. Will do business again and will recommend your services to others
As always great service especially from John Huff
You always deliver. We had another trouble free holiday.
As ever, superb customer service, app great, info provided great and kept in touch. Will always use you for my trips
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Well done Ralph. 5 Stars
As always Peter Smith was fantastic .. with initial quote/service and follow up making sure our long awaited trip was seamless
There were worries and difficulties arranging and booking tee times. When speaking with a different DialAFlight person I was told this was not something DialAFlight normally did, which was disappointing to hear. This is the second year in a row we have used DialAFlight. In general everything worked out well, but there are times that it got a bit stressful. I would consider using DialAFlight again, but not necessarily as my first choice.
Everything went to plan including the transfers. The hotel room was superb and I would also definitely recommend the hotel. Here's to the next holiday!
Always a great service with every detail covered. DialAFlight is our first choice
We always enjoy working with Tristan. He is friendly and very knowledgeable about flights!
Really pleased with the help and support I had from Rudi from initial booking through to contact before travel - always responded quickly as promised which is rare these days.
Had a fantastic holiday, thanks very much Gavin. Everything went very smoothly and the hotel you chose was excellent. All the people who helped us were also brilliant especially the taxi firm you organised in Mauritius - we went on three additional trips with them.
Another exceptional experience with the team - thank you so much. Absolutely brilliant
First class service
Trevor has been great over the last nearly 3 years due to covid and having to change dates. Our trip was perfect!
A BIT OF HISTORY
In his 1891 book Palms And Pearls: Or Scenes In Ceylon, Alan Walters highlights a 14th century Icelandic work which names Paradise as an island off India 'studded with flowers', which he believes to be Ceylon, renamed Sri Lanka in 1972.
And French author Hugo Victor is believed to be referring to Sri Lanka when he writes: 'Paradise is a spot in the Orient productive of all kinds of woods and pomiferous trees: it contains the Tree of Life; there is neither cold nor heat but perpetual equable temperature.'
Arrival in Sri Lanka, with the chaos of Colombo airport and the surrounding roads, seemed some way from that early notion of Paradise.
But once you reach the areas of natural beauty, you'll see why the Paradise description is so apt. There are 26 national parks in Sri Lanka, each one teeming with wildlife. I stayed at the Uga Escapes resort of Chena Huts, in Yala National Park.
A PLACE TO RELAX
The hotel is intimate, with just 14 luxury suites, and they're spread out to ensure maximum privacy.
A sign on the path to the hotel declared that an elephant had last been sighted here just three days before.
One lunchtime, we were enjoying a watermelon martini at the bar when four monkeys sat down just yards away. And on another occasion, we wandered down to the sandbanks below the resort and heard a huge crash. Turning around slowly, we came face to face with an elephant. He was unfazed, but we were overcome with emotion. It was one of the best moments of my life.
You might think that the staff would become blasé about living so close to wildlife, but they delighted in showing us photos of leopards, crocodiles, wild boars and elephants which had all meandered into the hotel grounds. The private suites at Chena Huts are similar to safari lodges: vintage camping lamps, a freestanding bath, a huge bed, colonial style rugs and - a safari essential - Nespresso machine.
There's a plunge pool in the garden of each suite, too - as well as an enormous, lagoon-like pool moments away.
Meals and alcohol are inclusive and you can turn up to eat at any time. And once you've tasted the Sri Lankan fish curry, you'll want to sign up for the cookery classes offered by the head chef.
At 6.30am every day you can set off on a safari tour of the park (or at 3.30pm, though morning gives you a better chance of leopard sightings). Driving through the park, you'll suddenly come to a clearing which looks as if you've been transported to Africa, with huge lakes covered with water hyacinths, and mountains looming in the background.
We saw toucans, elephants, leopards, monkeys and water buffalo - a fabulous experience.
Following our stay at Chena, we set off on a three-hour drive to Weligama, a popular surfing beach on the south coast. Here we stayed at Cape Weligama resort, perched on a clifftop.
The resort has an activities centre where you can take out surfboards, snorkels and paddleboards. There are also scuba-diving courses. I was happier sitting by the Moon Pool - an infinity pool fringed with palm trees where you can watch the surfers bobbing like buoys, waiting for the next big wave.
A VISIT TO GALLE
The nearby town of Galle is one of the most distinctive on the island. It features a 16th century fort built by the Portuguese. We had tea at the Galle Fort Hotel, the most chic destination on the coast.
Back in Colombo,Residence, another Uga Escapes hotel, is the
perfect sanctuary. It's a ten-minute walk from the Town Hall and near the
Gangaramaya Temple, so ideal for sightseeing. We sat by the hotel pool sipping
a gin and tonic and plotted how to return to Paradise as soon as
possible.
First published in the Mail Online - September 2018
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