What 785 DialAFlight clients thought of Indian Ocean

Personalised service and support throughout the whole process which involved postponement due to covid. Stuart especially went the extra mile to ensure we got the best deal and had the best holiday!

Thanks for setting up a great trip. Hoping you can find us another exciting deal for next year!

I received a very prompt and quick reply of any query. I do recommend other people

Lee and the team very helpful and proactive. I knew I’d be in good hands if I got into a pickle overseas.

In the face of adversity Ryan smooths out all the creases and we don’t go elsewhere now down to that relationship. Thank you.

Thanks to Libby, Raphael and Julian for going above and beyond, sending us everything we needed and even changing last minute flights.

Aidan was brilliant

Fantastic service! Always go above and beyond to ensure you get your perfect holiday for a great price! You are my go to travel agents. Thank you!

Gary was great as always, he helped us through the refund process on a holiday we booked just before Lockdown. He was then super proactive in helping us find an alternative trip, double-checking cancellation policies and giving us peace of mind.

Great communication with Teddy - every time!

Delighted with service from main contacts especially Helen and Michael

Fantastic experience and will be using you for our next trip!

Yet another great holiday to the Maldives organised by Rory. Great company to arrange your holiday, great personal service as not many companies do nowadays? Hopefully organising another trip for Xmas 2021 to Mauritius.

I am thankful more than ever to Gary for his amazing attentive service. He expertly navigated me through the covid restrictions and last minute change of hotel due to unforeseen circumstances. I am also very happy at the service he has provided to every one of my referrals who have come back to me so thankful for the introduction. Keep up the great work Gary. Look forward to the next booking

Fantastic communication from start to finish. Personalised service. With the added stress of the second lockdown in November, Miles and his team did a great job reorganising the flights and hotel.

Josh was extremely efficient and helpful especially because we were stranded out of the UK because of the Covid-19. Josh arranged new flights and was contactable 7 days a week.

During a difficult time abroad with the development of the Coronavirus, your assistance and reassurance was greatly appreciated.

Amy and Shane provided excellent customer service. Contacted me in Mauritius and ensured I was able to get back home before airport shut down. They were brilliant. Thank you both.

As always, excellent service

Excellent help, quick with flights - and they have been amazing considering what the country is going through

Thanks Troy for getting us home. We will always come to you for our travel needs

My whole experience of using DialAFlight has gone way above expectations. Brody has been fantastic, but also praise to everyone else who we spoke to during our trip to Mauritius. Our flights had to be changed and it couldn’t have gone any smoother. Whilst others in the hotel struggled we got a flight, got the seats we wanted, didn’t have to pay any extra - it was all completely seamless. Your customer care is some of the best I have ever experienced. We’ve booked with other operators and booked direct but won’t be going back. I’ve recommended your services to every person who has mentioned flights.

Great to speak to a human and not a robot.

Fabulous trip, everything went like clockwork as usual from Neil and his team

Thanks to Finn for arranging everything as promised

Jim comes up with the best suggestions every time.

Would have been nice to know Jan to Mar is the cyclone/rainy season

Eric was outstanding

Gino was great and looked after us well,

A big thank you to Michelle

Find your idyllic island paradise in The Maldives

The tiny island that's huge on fun

Sally Chaplin was afraid her paradise destination was too small to satisfy her all-action family... but Kandima Maldives was a triumph

As we were waiting for our flight to the Maldives to be called, I started to have a few serious doubts about my sanity. Here I was, heading halfway round the world with three youngsters who find it absolutely impossible to stay still for even a minute.

What's more, we were flying to an island that I feared might be just too small for a whole week's stay.

We'd heard that Kandima Maldives - on part of the Dhaalu Atoll - was different from the usual five-star luxury honeymoon spots. It is billed as a four-star lifestyle resort - on a lush tropical island with a large natural lagoon - and what particularly attracted us was the promise of an exhaustive list of activities for both adults and children.

Let the ocean lap beneath you in an Aqua Villa

Still, this, our first foreign beach holiday in 12 years, was a bit of a gamble. But we got off to a very good start. Before the flip-flops had even come out of our suitcases, Sarah, 11, discovered that at 4pm they turn on the water at Kandiland, a kids' club which has a large wet play area. And parents can have peace of mind by knowing that the Kids' Club here is supervised by a multilingual team of fully qualified child carers.

After getting soaked and bouncing on the trampoline for a while, she scanned the Kandiland itinerary and signed up for candy-floss making, Maldivian drumming, rock painting, an art class and mocktail mixing.

George, 17, was itching to go on a jet ski, but when he declared it was the only activity he would try, my heart sank - because my husband Gavin and I had set our hearts on mojitos by the pool.

The resort offers a selection of watersports including kayaking

However, all was not lost. George discovered Burn, Kandima's fully equipped air-conditioned gym - he's sports-mad and cannot waver from his intense training schedule, so this was a real godsend.

He also joined us on a sunset fishing trip, landed a red snapper and ate it for lunch the next day.

I worried about the food on offer before we left the UK, as our children are fussy eaters. We always argue about where to eat and there would plainly be no McDonald's, Starbucks or Burger King available at Kandima.

We were on an all-inclusive package, which included all meals in the resort's self-serve Flavour restaurant - and fortunately the choice on offer there was immense.

They had everything from a full English breakfast through to curries, freshly griddled fish and a dizzying array of salads. In fact, Sarah and her 15-year-old sister Alice were both so inspired by the food at Kandima that they were only too happy to sign up for a pizza-making class. We also had high tea in the Deli - known as K Tea.

Peace and quiet on the idyllic beaches

There are a number of other restaurants and bars including Azure, which has a chic beach house atmosphere and provides casual dining by day and elegant Mediterranean dishes by night.

Sea Dragon has excellent authentic Chinese cuisine, served family-style. To end the evening in some style, with exotic cocktails, there is the ultra cool Forbidden Bar where DJs are in action late into the night.

For perfect steaks, fresh fish and incredible sunset views, Smoked restaurant was the place. Guests dine al fresco here, and the food is prepared barbecue style.

The temperatures in the Maldives tend to hover around 28–30°C (82–86°F). We liked to stick to the shaded areas, of which there were plenty to be found, until about 3pm. Thankfully, our Sky Studio with interconnecting rooms was blissfully air-conditioned. It was also spotlessly clean, modern and had a vast bathroom. Best of all, it had a balcony, complete with a swing seat, overlooking the Indian Ocean.

Enjoy your own private outdoor tub and shower in a Beach Villa

Of course, no parent needs me to tell them that a holiday with the kids is never really a total break, but our trip can only be described as a huge success.

George, Alice and Sarah were happily exhausted at the end of each day and us adults even found that we could manage to grab the odd siesta.

For all of us, Kandima turned out to be exactly the right mix of paradise and practicality.

Why our customers love us

Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.

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