Your calls always answered within 5 rings.
Lauren was so supportive and helpful.
Thank you Oscar for your efficiency and expertise. Now booked three trips with you including one very large family trip to take place in January. This was the first and everything went exactly as it should and was fantastic!
We will be back to book our next holiday with you.
Fantastic service.. we had an amazing experience and Ross understood our needs. We had the a trip of a lifetime
Not your fault but the so called Royal Meridien Beach Resort wasn't - as in you couldn't get to the beach due to construction work so no swim. Very annoying. Otherwise all good and Brandy top notch as always
Thank you. Five stars
It was beautiful and definitely a wonderful place to visit
As usual, first class service and support. Thank you from my wife and myself
Great customer service and knowledgeable team. Special thanks to Seymour
Very pleased with the service, especially the final email giving log in details for check in and printing boarding passes.
Molly is a diamond! After nearly 60 years of booking holidays, Molly is the best ever. I won't be booking trips with anyone else!
Thanks Reggie. The hotel was lovely but if you are sending anyone there on AI please inform them in the restaurants other than the buffet there are supplements on food on the evening menus.
BA World Traveller Plus is not that good, it no way matches Virgin Atlantic Premium Economy.
Excellent service from Oscar as always - will be contacting him soon to arrange the next one!
Dale did it again! Five star service
This was the second time I have booked a holiday through yourselves. Hotel and location were amazing.
Very helpful support (Did have lots of questions) Very responsive. Would definitely use you again
Very helpful and professional service and would highly recommend. Had a slight issue on check in to our hotel and rang Mason who sorted immediately - can't ask better than that. Thank you team DialAFlight!
Another hassle free trip thanks to Jessie at DialAFlight.
The service was fantastic! Everything was perfect for my holiday. I have shared Seymour's details with friends and family and I believe he has now had a further 3 bookings upon my recommendation. I am looking to go away at the end of next year and will 100% be calling Seymour
Excellent as always
Gordon communicated swiftly and responded to all our queries. Really professional and a smooth process throughout. Thanks!
Thanks again DialAFlight for a very good service
Great service and great communication
All went as promised and a great time was had.
Finn was our Travel Manager. Great holiday - we'll be booking with him again next year.
I must thank Jamie and his team. An excellent job with a complicated itinerary. Many thanks DialAFlight. Made my birthday a memory that will be with me and my family forever.
Nicole rocks, amazing asset to DialAFlight
Annabelle is amazing. Excellent knowledge, very professional and always looks after my family. Another trip of a lifetime
Air Mauritius is not good - delays both ways.
As we were waiting for our flight to the Maldives to be called, I started to have a few serious doubts about my sanity. Here I was, heading halfway round the world with three youngsters who find it absolutely impossible to stay still for even a minute.
What's more, we were flying to an island that I feared might be just too small for a whole week's stay.
We'd heard that Kandima Maldives - on part of the Dhaalu Atoll - was different from the usual five-star luxury honeymoon spots. It is billed as a four-star lifestyle resort - on a lush tropical island with a large natural lagoon - and what particularly attracted us was the promise of an exhaustive list of activities for both adults and children.
Still, this, our first foreign beach holiday in 12 years, was a bit of a gamble. But we got off to a very good start. Before the flip-flops had even come out of our suitcases, Sarah, 11, discovered that at 4pm they turn on the water at Kandiland, a kids' club which has a large wet play area. And parents can have peace of mind by knowing that the Kids' Club here is supervised by a multilingual team of fully qualified child carers.
After getting soaked and bouncing on the trampoline for a while, she scanned the Kandiland itinerary and signed up for candy-floss making, Maldivian drumming, rock painting, an art class and mocktail mixing.
George, 17, was itching to go on a jet ski, but when he declared it was the only activity he would try, my heart sank - because my husband Gavin and I had set our hearts on mojitos by the pool.
However, all was not lost. George discovered Burn, Kandima's fully equipped air-conditioned gym - he's sports-mad and cannot waver from his intense training schedule, so this was a real godsend.
He also joined us on a sunset fishing trip, landed a red snapper and ate it for lunch the next day.
I worried about the food on offer before we left the UK, as our children are fussy eaters. We always argue about where to eat and there would plainly be no McDonald's, Starbucks or Burger King available at Kandima.
We were on an all-inclusive package, which included all meals in the resort's self-serve Flavour restaurant - and fortunately the choice on offer there was immense.
They had everything from a full English breakfast through to curries, freshly griddled fish and a dizzying array of salads. In fact, Sarah and her 15-year-old sister Alice were both so inspired by the food at Kandima that they were only too happy to sign up for a pizza-making class. We also had high tea in the Deli - known as K Tea.
There are a number of other restaurants and bars including Azure, which has a chic beach house atmosphere and provides casual dining by day and elegant Mediterranean dishes by night.
Sea Dragon has excellent authentic Chinese cuisine, served family-style. To end the evening in some style, with exotic cocktails, there is the ultra cool Forbidden Bar where DJs are in action late into the night.
For perfect steaks, fresh fish and incredible sunset views, Smoked restaurant was the place. Guests dine al fresco here, and the food is prepared barbecue style.
The temperatures in the Maldives tend to hover around 28–30°C (82–86°F). We liked to stick to the shaded areas, of which there were plenty to be found, until about 3pm. Thankfully, our Sky Studio with interconnecting rooms was blissfully air-conditioned. It was also spotlessly clean, modern and had a vast bathroom. Best of all, it had a balcony, complete with a swing seat, overlooking the Indian Ocean.
Of course, no parent needs me to tell them that a holiday with the kids is never really a total break, but our trip can only be described as a huge success.
George, Alice and Sarah were happily exhausted at the end of each day and us adults even found that we could manage to grab the odd siesta.
For all of us, Kandima turned out to be exactly the right mix of paradise and practicality.
First published in the Mail on Sunday - August 2018
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