Based on 8888 reviews on Trustpilot
020·7962·9933
Personalised service and support throughout the whole process which involved postponement due to covid. Stuart especially went the extra mile to ensure we got the best deal and had the best holiday!
Thanks for setting up a great trip. Hoping you can find us another exciting deal for next year!
I received a very prompt and quick reply of any query. I do recommend other people
Lee and the team very helpful and proactive. I knew I’d be in good hands if I got into a pickle overseas.
In the face of adversity Ryan smooths out all the creases and we don’t go elsewhere now down to that relationship. Thank you.
Thanks to Libby, Raphael and Julian for going above and beyond, sending us everything we needed and even changing last minute flights.
Aidan was brilliant
Fantastic service! Always go above and beyond to ensure you get your perfect holiday for a great price! You are my go to travel agents. Thank you!
Gary was great as always, he helped us through the refund process on a holiday we booked just before Lockdown. He was then super proactive in helping us find an alternative trip, double-checking cancellation policies and giving us peace of mind.
Great communication with Teddy - every time!
Delighted with service from main contacts especially Helen and Michael
Fantastic experience and will be using you for our next trip!
Yet another great holiday to the Maldives organised by Rory. Great company to arrange your holiday, great personal service as not many companies do nowadays? Hopefully organising another trip for Xmas 2021 to Mauritius.
I am thankful more than ever to Gary for his amazing attentive service. He expertly navigated me through the covid restrictions and last minute change of hotel due to unforeseen circumstances. I am also very happy at the service he has provided to every one of my referrals who have come back to me so thankful for the introduction. Keep up the great work Gary. Look forward to the next booking
Fantastic communication from start to finish. Personalised service. With the added stress of the second lockdown in November, Miles and his team did a great job reorganising the flights and hotel.
Josh was extremely efficient and helpful especially because we were stranded out of the UK because of the Covid-19. Josh arranged new flights and was contactable 7 days a week.
During a difficult time abroad with the development of the Coronavirus, your assistance and reassurance was greatly appreciated.
Amy and Shane provided excellent customer service. Contacted me in Mauritius and ensured I was able to get back home before airport shut down. They were brilliant. Thank you both.
As always, excellent service
Excellent help, quick with flights - and they have been amazing considering what the country is going through
Thanks Troy for getting us home. We will always come to you for our travel needs
My whole experience of using DialAFlight has gone way above expectations. Brody has been fantastic, but also praise to everyone else who we spoke to during our trip to Mauritius. Our flights had to be changed and it couldn’t have gone any smoother. Whilst others in the hotel struggled we got a flight, got the seats we wanted, didn’t have to pay any extra - it was all completely seamless. Your customer care is some of the best I have ever experienced. We’ve booked with other operators and booked direct but won’t be going back. I’ve recommended your services to every person who has mentioned flights.
Great to speak to a human and not a robot.
Fabulous trip, everything went like clockwork as usual from Neil and his team
Thanks to Finn for arranging everything as promised
Jim comes up with the best suggestions every time.
Would have been nice to know Jan to Mar is the cyclone/rainy season
Eric was outstanding
Gino was great and looked after us well,
A big thank you to Michelle
The Maldives gives me the most extraordinary sensation, it is so beautiful - I feel that when I look down I see Paradise, and when I look up I see Heaven.
It comprises more than 1,200 tiny islands - the majority of them are uninhabited but about ten per cent are used by the tourism industry.
For my latest trip, I stayed with my husband Alex at Mirihi, which boasts palm-fringed beaches and sand that is as soft as talcum powder. You won't need your shoes from the moment you step off the seaplane and on to the jetty after your 30-minute transfer from the capital Male.
At just 1,200ft long and 160ft wide, this privately-owned island is one of the lesser known to UK holidaymakers. It is like living on your own private island - classy yet understated and not at all stuffy.
It's the perfect place for anyone looking for rest, relaxation and rejuvenation, or those who want to try some of the best diving in the world. If you are a foodie, you won't be disappointed either.
The 160 members of staff look impeccable in their brightly-coloured uniforms and are a credit to Guenther Kofler, the resort's manager.
Guenther and his right-hand woman Jasmin are the perfect hosts for such an intimate place. Every inch of the resort is pristine and the staff so attentive that you feel every bit as relaxed as one of the petals of the flower Mirihi is named after.
The accommodation is Maldivian with a Swiss twist - luxurious bathrooms, designer furnishings, a sitting area with a sound system, and a Nespresso coffee machine with complimentary pods each day.
There are a total of 37 palm-thatched villas - six on the beach come with outdoor bathrooms, and 30 water villas that have steps straight into the lagoon. Staff outnumber guests by two to one.
As you relax on your sunbed watching the crystal-clear waters ripple against the shore, you can expect to meet Shahula and Sithura each day. They will offer you a cold towel and a slice of thirst-quenching watermelon.
The food is outstanding, from the a la carte menu in Muraka or the buffet in Dhonveli. You can help yourself to fresh lobster or oysters on seafood night, or head for the incredible display of sushi on Asian night. The food looks almost too good to eat.
Felix, the head chef, is one the most passionate people I have ever met, and he is proud to give guests a tour of Dhonveli restaurant each evening to show off his creations.
I did visit the island's gym three times but I'm sure I returned to the UK carrying a few extra pounds. I think I took comfort from Felix's words of wisdom. 'Laura, you are on holiday,' he told me. 'It's fine!'
Although relaxation at Mirihi is key, should you wish to participate in any excursions or activities, the team are happy to book them on your behalf. We took a half-day trip to watch whale sharks, and we also got to swim with dolphins, manta rays and turtles. An unforgettable experience.
We enjoyed wine-tasting with Alexander, who is not officially the island's sommelier but might as well have been. There is the option of rum-tasting, too - Mirihi has the biggest collection in the Maldives, with 130 varieties - but I was happy to stick with the wine, otherwise I think I would have been out cold for the rest of our stay.
What you won't find on Mirihi is a swimming pool, but why would you need one when you have a clear-water lagoon less than 15ft from your bedroom?
The resort had the option of building a pool when the site was renovated in 2014, but opted against it as the thought of individuals fighting for sunbeds was not in their remit. Having visited islands with and without a pool, I think they made the right decision. We didn't miss having one.
However, one thing I can't live without when I'm on holiday is a spa, and the therapists at the Duniye Spa on the island are some of the best. Needless to say, I visited frequently.
Throughout the day at Mirihi, you can use the complimentary kayaks, try your hand at windsurfing or snorkel in the reef to spot the spectacularly coloured fish.
I was happy to kick back, relax and enjoy a caipirinha while watching the sunset in the bar at Muraka, and sit and read my book - I certainly made the most of the amazingly relaxing atmosphere before boarding my flight home to work and reality.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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