Your calls always answered within 5 rings.
Will book my next trip through DialAFlight. Very friendly service. Thank you for all your help.
Everything worked well. The DialAFlight team are very helpful and can be relied upon for every contingency.
Very good service from Lloyd.
I recommend your excellent services to everyone who needs flights. Wouldn't use anyone else!
Paige was excellent arranging our flight so efficiently at short notice. Very polite and professional.
It went like clockwork
The trip was exceptional - absolutely exceeded expectations and we are most grateful to Guy for his service, support and commitment to making it happen.
Many thanks to Tom for your help.
Thomas helped us put our holiday together. He was very knowledgable and kept us up to date with everything. Nothing was too much trouble
Mason and team are amazing at organising and knowing exactly what we need. After so many years I would not use anyone else to arrange my travel.
Karl Patel, goes above and beyond, which is really appreciated!
Huge thank you for your advice. Absolutely loved our holiday and would highly recommend DialAFlight as it’s so reassuring to have support over the phone should you need it.
We really liked the hotel. But we will never fly on Air Mauritius again. We were delayed by 90 min on the tarmac with no explanation then when we landed in Mauritius we realised all baggage except business class had been removed from the plane at Gatwick. Bags eventually delivered at midnight the following day!
My second set of holidays sorted by Mr Orton this year. He was superb handling changes because of the war. Made some fantastic suggestions for both Sri Lanka AND the Maldives.
I would say stand out factors of the service I received would be: Professional, excellent communication and knowledgeable staff. I would like to thank Dale for his patience and excellent customer skills.
Thank you Samuel for another incredible and memorable holiday!
Neil was so helpful as our flights were via Doha and the war had begun. When the flight was cancelled by the airline and we thought our holiday was gone - he shocked me by finding alternative flights to Sri Lanka. Without using DialAFlight we would never have travelled.
Great trip despite flight issues.
Great service and excellent communication throughout the process.
Ivor consistently delivers great customer service and information about the destinations I am interested in. He will ensure he delivers what is required and to the set budget. Our multi trip holiday to Sri Lanka was amazing - so thanks once again Ivor for nailing our brief
I have used DialAFlight and Dale several times. Always helpful and reliable. Wouldn’t use anyone else
The airport lounge was great.
The airline told us that special assistance was only booked for the outbound flights, so when we got back to Heathrow they refused to take us! I highly doubt this as Leah always books it ...
All excellent and Curtis exceptional
Teddy was very helpful
Extremely helpful. Many thanks
Roger went over and above to book us a flight when our return flight from Sri Lanka was cancelled.
Very helpful for last minute change of holiday plans finding just what we needed in a very short time.
Turkish Airlines changed our flights twice. Once between booking and the date of travel necessitating another night in Sri Lanka and once on the return journey when we suffered a 5 hour delay and the rest of our party had to spend a night in Istanbul with a 24 hour delay. This was disappointing and would make us think twice before using them again.
I couldn’t have coped without wonderful Noah. My friend and I were stuck in Sri Lanka while the Middle East raged. He calmly negotiated new flights home, rebooking time and again as my friend's flights were cancelled whilst she was at the airport. I would never travel anywhere without dear Noah’s guiding hand
The Maldives gives me the most extraordinary sensation, it is so beautiful - I feel that when I look down I see Paradise, and when I look up I see Heaven.
It comprises more than 1,200 tiny islands - the majority of them are uninhabited but about ten per cent are used by the tourism industry.
For my latest trip, I stayed with my husband Alex at Mirihi, which boasts palm-fringed beaches and sand that is as soft as talcum powder. You won't need your shoes from the moment you step off the seaplane and on to the jetty after your 30-minute transfer from the capital Male.
At just 1,200ft long and 160ft wide, this privately-owned island is one of the lesser known to UK holidaymakers. It is like living on your own private island - classy yet understated and not at all stuffy.
It's the perfect place for anyone looking for rest, relaxation and rejuvenation, or those who want to try some of the best diving in the world. If you are a foodie, you won't be disappointed either.
The 160 members of staff look impeccable in their brightly-coloured uniforms and are a credit to Guenther Kofler, the resort's manager.
Guenther and his right-hand woman Jasmin are the perfect hosts for such an intimate place. Every inch of the resort is pristine and the staff so attentive that you feel every bit as relaxed as one of the petals of the flower Mirihi is named after.
The accommodation is Maldivian with a Swiss twist - luxurious bathrooms, designer furnishings, a sitting area with a sound system, and a Nespresso coffee machine with complimentary pods each day.
There are a total of 37 palm-thatched villas - six on the beach come with outdoor bathrooms, and 30 water villas that have steps straight into the lagoon. Staff outnumber guests by two to one.
As you relax on your sunbed watching the crystal-clear waters ripple against the shore, you can expect to meet Shahula and Sithura each day. They will offer you a cold towel and a slice of thirst-quenching watermelon.
The food is outstanding, from the a la carte menu in Muraka or the buffet in Dhonveli. You can help yourself to fresh lobster or oysters on seafood night, or head for the incredible display of sushi on Asian night. The food looks almost too good to eat.
Felix, the head chef, is one the most passionate people I have ever met, and he is proud to give guests a tour of Dhonveli restaurant each evening to show off his creations.
I did visit the island's gym three times but I'm sure I returned to the UK carrying a few extra pounds. I think I took comfort from Felix's words of wisdom. 'Laura, you are on holiday,' he told me. 'It's fine!'
Although relaxation at Mirihi is key, should you wish to participate in any excursions or activities, the team are happy to book them on your behalf. We took a half-day trip to watch whale sharks, and we also got to swim with dolphins, manta rays and turtles. An unforgettable experience.
We enjoyed wine-tasting with Alexander, who is not officially the island's sommelier but might as well have been. There is the option of rum-tasting, too - Mirihi has the biggest collection in the Maldives, with 130 varieties - but I was happy to stick with the wine, otherwise I think I would have been out cold for the rest of our stay.
What you won't find on Mirihi is a swimming pool, but why would you need one when you have a clear-water lagoon less than 15ft from your bedroom?
The resort had the option of building a pool when the site was renovated in 2014, but opted against it as the thought of individuals fighting for sunbeds was not in their remit. Having visited islands with and without a pool, I think they made the right decision. We didn't miss having one.
However, one thing I can't live without when I'm on holiday is a spa, and the therapists at the Duniye Spa on the island are some of the best. Needless to say, I visited frequently.
Throughout the day at Mirihi, you can use the complimentary kayaks, try your hand at windsurfing or snorkel in the reef to spot the spectacularly coloured fish.
I was happy to kick back, relax and enjoy a caipirinha while watching the sunset in the bar at Muraka, and sit and read my book - I certainly made the most of the amazingly relaxing atmosphere before boarding my flight home to work and reality.
First published in the Mail on Sunday - October 2016
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