What 746 customers think of DialAFlight customer service

Kept us informed of any changes along the way

As usual, a great service.

Ralph and Dennis in his absence couldn’t be more helpful

The service with DialaFlight is second to none. I asked for a Maldives holiday which was what I had planned to take from my retirement money from work. After speaking to Jordan, he recommended a different island to meet my needs. He got a beach bungalow for us within budget and it was just perfect. He contacted us before we went to ensure everything went well and answered some last minute questions. He is excellent and very caring in his job and I wouldn't hesitate to book either flights or full package with DialAFlight again. This company is amazing and competitive with prices.

Des is fantastic, he always makes things very easy and finds us the best deal. He checked in before we left to make sure we had everything we needed and to reassure us that he was available if we needed him whilst away.

Joe always does a fantastic job for us. We will definitely use you again

Do not recommend Air Mauritius Business Class until they introduce their new planes!

Jasper was excellent in organising my flight to Seychelles to attend a funeral within three days.

We would thoroughly recommend the Jacussi Beach bungalows on Vilamendhoo.(north side). They have immediate access to a great house reef and benefit from both the sunshine all day on the beach and also shade. They are situated in the adults only section which has its own restaurant and pool. Food was excellent.

Emirates good. Heritage Awali brilliant. As always DAF cannot be faulted

Carter great as ever!

Spot on as usual - good job

You go the extra mile and do what you say you're going to do.

Fantastic holiday

DialAFlight continues to provide an excellent service - always personable prompt and efficient

Carter was excellent. We had the best holiday ever. Having used you for many years we are always delighted. The hotel was perfect and Carter understood exactly what we were looking for. We always recommend DialAflight to others.

All the arrangements went well. The assïstance for Mr Noble were all in place and we cannot speak highly enough of the arrangements you made. We have no hesitation in recommending you.

Brian was absolutely great looking after us. Maritim in Mauritius, lovely hotel. Had a problem with check in on the return flight but Brian sorted everything and did a great job.

Very good service - will book with you again

I will definitely use your services again and will also recommend you to my friends and family

We have used DialAFlight for many years and I can honestly say I would never use another travel agent

Everything was lovely, the flights the hotel and we will be booking with DialAFlight again

Troy exceeded our expectations! Everything about our holiday was faultless from end to end. We’ll be back soon, and will be asking that Troy looks after us again.

Tristan came up with the goods recommending Qatar Airways for our trip - they were superb in every way, knocking BA into a cocked hat!

Seamless as always. Wonderful tour, guide/driver and hotels in Sri Lanka. Lily Beach proved to be the paradise it always is. Thank you Josh and Ed. We will definitely be using DialAFlight in the future.

Just keep doing what your doing

DialAFlight is professional and they listen with patience when you call them to book a flight. I have always used them

The holiday to the Maldives went like a dream. Perfect in every way. Thank you Theo for all your help.

Everything went as planned.

Absolutely fantastic service from start to finish. Would definitely recommend to everyone

Saluting the sun in paradise

Tristan Davies visits one of the most blissful spots on Earth. But then signs up for yoga at the crack of dawn and believed he had ruined his Maldives dream - but had he?

I know people who do yoga, of course, but I view them with deep suspicion. I have a sister who's a yoga instructor and of the opinion I would be a healthier, happier person if I saluted the sun every morning.

However, when presented with the prospect of a week in the Maldives, with a little light yoga thrown in, I readily agreed.

Not because it would make me a better person, but because I've been to the Maldives before. Turquoise sea, multi-coloured cocktails - that's what I call balm for the troubled mind.

A little downward dog seemed a small price to pay for all this.

Hotel Baros: an idyllic boutique retreat with peaceful overwater villas

THE PATH TO SERENITY
Baros is among 100 tiny-island resorts rising out of this glistening stretch of Indian Ocean.

It's a 20-minute speedboat ride from Male, the islands' capital - and it looked gorgeous the moment it hove into view, with dusty-white beaches. Once we've disembarked, there's a cocktail waiting for us (and a rolled damp flannel, obviously) in an open-air bar beneath a canopy of palm trees.

Camouflaged behind beautiful bougainvillea lie the 45 beach villas, each with a sea view and its own stretch of beach.

The island is tiny - 380 yards long and 331 yards wide - with sandy foot-printed paths winding from one end to the other.

The resort's over-water villas offer a refined style of luxury

WHAT TO EXPECT
We've booked one of the 30 'overwater' thatched villas on stilts at the far tip. As we tread the boards of our deck, our attention is drawn to shadows in the shallows - and we catch sight of a trio of 3ft-long reef sharks swimming lazily beneath our feet.

Baros has its own coral reef, and a private ocean teeming with stunning sea-life easily accessible a few feet from your sunbed.

The villa was big and luxurious. And beyond the infinity plunge pool lies your own private Indian Ocean. Unbelievably, 600 yards away, there was a couple standing in the middle of it. Or so it seemed.

We discovered we could lower ourselves from the ladder at the end of our deck and walk, the water no more than thigh-high, to a small sandbank where we could enjoy the view of the island from out-at-sea level.

As we enjoyed this idyllic experience, an unwelcome thought crept in. I had signed up for yoga every morning. At 7am.

A beautiful setting for a romantic meal for two at The Lighthouse

DINING OUT
But before that there's dinner - posh nosh at the Lighthouse restaurant or the simpler but equally delicious menu at Lime. (There's a third restaurant, Cayenne, for pizzas and light lunches.)

And also a massage. The Baros masseuses pummel like Olympians and I waft down to dinner in a blissful daze.
The food's fantastic and I float back to our room. How much more relaxed can a man get? I was about to find out.

AN EARLY START
At 6.30am we are padding down to meet Kumar, our yogi for the week. I dislike him on sight. He is small and lithe, glowing with good health, and looks like the kind of man who can flip himself forward and balance on the palm of his hand.

I do a downward dog, in a mongrel fashion. I salute the sun and I balance on one foot, cross over my elbows and bend and stretch and breathe.

And, to my astonishment, I love every moment of it.

Kumar is the kindest, most patient teacher I've ever met. He made each hour melt into mere minutes.

At dawn each day, I was rolling out of bed with something approaching enthusiasm. By day three I was volunteering for evening meditation.

Did yoga teach me to relax? I should say so. I've never slept better, though the snorkelling off Baros's coral reef - teeming with every colour of tropical fish, and, on one occasion, a giant sea turtle - would calm anyone.

Spoil yourself and surprise your partner onboard the motorised yacht Serenity

THE FINAL CONCLUSION
Did it make me a nicer person? Well, I did plant some coral as part of the Baros conservation programme.

My time on this tiny tropical island involved eating, drinking, swimming, snorkelling and sleeping - and, obviously, meditating and yogitating.

There are no water sports here (hurrah!), and no underwater nightclubs.
What they do, they do brilliantly, simply, without fuss. Blissed-out bliss at its most blissful.

Om, as we yoga converts like to say. Shanti, shanti, shanti.

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

020·7962·9933

Calls answered
LIVE within 5 seconds