Your calls always answered within 5 rings.
Patrick is brilliant. He listens to what I am looking for and goes above and beyond in terms of customer service.
We got very good advice. Our stay was perfect.
Fabulous attention to detail. Consistently great service
Philippa was great. She made sure all our complicated bookings worked.
Everything worked perfectly. Fab hotels. Really great transfer vehicles and staff. Will definitely include DialAFlight as a provider of holidays.
An amazing holiday at a great price and we felt we were in good hands throughout the whole process
First class service from start to finish. Great help and advice in identifying holiday locations and good support throughout
Jessie is of course a star. She’s simply amazing.
Thanks to Harvey as ever
Went very well and excellent booking process
Finn, as always, was so helpful and dedicated throughout
All went smoothly and we felt in safe hands
We had a very enjoyable trip. All went smoothly - thank you to Michelle for all your help.
Seamless. Thanks
Great service from Dexter. Would highly recommend.
Amelia was incredible, we had to change our return trip at short notice and she could not have been more helpful. Also, the resort team were amazing, the service beyond excellent. We had a very good trip.
Stacey is the best travel agent! We have used her for 10 years. She understands what myself and family require.
Great service as usual, thank you!
This was our 2nd visit to the Anantara Dighu - but since the hotel has been taken over by another hotel group things are no longer as good as they were. The HB option only entitled us to dine at 2 a la carte restaurants so for a 10 day stay this is limiting. This resulted in us using the other restaurants and only a $60 allowance was entitled per adult which didn't even buy you a main course. It is a shame as the quality was not what it used to be.
Stan always gives us a very professional service and that is why we keep coming back
The service Greg provided was first class from start to finish as always - it’s a pleasure to book with you..
Thank you for booking my holiday. I really enjoyed my stay in Mauritius
All airlines were great and our resort in Maldives was excellent. Thoroughly recommend our Oblu Xperience for both families and couples. All inclusive was really good and a great variety of cuisines. Thank you Brody for organising our trip.
Outstanding from start to finish, with faultless electronic and human communications throughout. Dexter Tahsin is a legend!
Thank you for suggesting we went all inclusive. It was the correct choice. Brilliant holiday.
Everything worked out very well. Many thanks to Nicky Degun for all her amazing help in making this a holiday to remember.
Liam Rush is simply outstanding! I will continue to book future flights with him as he's always friendly, personable and efficient. A great advocate for the company .
Very responsive and extremely helpful. Thank you
We booked a small group tour because we wanted company but it turned out to be just us.
Excellent customer service especially from Finley Bee who kept us updated throughout the process.we have already recommended DialAFlight to friends and family.
Going back to a place you have really enjoyed can be a bit of a risk. Can you recreate those happy memories?
We went to the Maldives four years ago and loved it. This time we returned over Christmas.
This was my first 'hot' Christmas. My wife Storm is from Australia, so when she was growing up, December 25 was a day spent on the beach or playing cricket on the lawn.
I, meanwhile, grew up in Ireland, so I'm used to wet, cold and damp days. If we were really lucky, we had snow.
FOR THE WHOLE FAMILY
As we were taking four children - my three older ones, Jack, 18, Missy, 16, and Ali, 12, and our baby Cooper, who was born last April - I was a little anxious. How would a non-traditional Christmas in the sun appeal to them? But from the moment we arrived at Anantara Kihavah Maldives Villas, they loved it. We were delighted to discover we even had a Christmas tree in our room - with gifts underneath.
It was the children's first trip to the Maldives, and the journey is a thrill in itself. After arriving in the capital Male, we took the seaplane for the half-hour flight to Kihavah Huravalhi. We flew over glorious desert islands before landing on a beautiful turquoise lagoon.
THE VILLA
As we stepped on to pristine white sand, the staff were waiting, singing welcome songs, clapping and beating drums - it was magical. Garlands were hung around our necks and we were handed glasses of fruit punch. We suddenly felt very cosseted.
Next came the excitement of being taken to our villa - an over-water one which was fantastic. In the bathroom there was a glass floor, which made for an interesting, if slightly unnerving, experience.
On the way to the villa we could see uninhabited islands surrounded by reefs which we were told are home to turtles, eels and beautiful coral formations. Anantara forms part of the Baa Atoll, with baby sharks, stingrays and every fish you can imagine. It meant the snorkelling was exceptional.
We needn't have worried about the children having a good time - the staff worked tirelessly to make certain everyone was happy.
LIKE A DREAM
The food was phenomenal, the service extraordinary, the weather brilliant, the sea perfect. We were floating on air.
And any anxieties about Christmas were swept away when Father Christmas arrived on a banana-boat!
At Anantara they take dining to new levels. At Sea, an underwater restaurant, you dine inside a tank and the fish are outside looking in at you.
One of its attractions is the world's first underwater wine cellar. Wine with depth, you might say. But when we were in Sea, we couldn't bring ourselves to order the fish - in the circumstances it seemed wrong!
HOLIDAY HIGHLIGHTS
We liked Fire, a Japanese teppanyaki restaurant, while Salt, an Asian fusion restaurant, was also superb. All the children loved the food. The new Sky Bar, with its own DJ, was a very cool place and it features an observatory. We could have sat there all night looking through the telescope at the stars.
The children were never bored. There was something going on all the time and lots of other children were there, so they were never short of people to hook up with for a game of beach volleyball, for example.
One day we all went on a boat trip which allowed us to snorkel out on the reef - we were right among the turtles.
EVENING ENTERTAINMENT
In the evenings, we loved the open-air cinema, watching movies under the stars.
The resort also had a good kids' club - Ali had a brilliant time making sushi.
In the evenings, there was a pool party with a DJ, and on New Year's Eve there was a band and fireworks. Did I succumb to the temptation of performing on New Year's Eve? Of course I did - I can't help myself. I sang my hit When You Say Nothing At All, which seemed to go down well.
When I was growing up in Ireland, we never left the country - Killarney was as good as it got for me. Every summer, we'd go for a couple of weeks to a guesthouse. We had a great time -but it's still quite a leap from Killarney to the Maldives!
First published in the Mail on Sunday - April 2018
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