Your calls always answered within 5 rings.
Les is definitely the man to book through. Five stars
Everything went according to plan. Ian Newton did a great job.
Usual great service from Darren.
Thank you so much for organising such an amazing trip. Everything went to plan despite the last minute passport concern with the 10 year rule which didn't apply to the Maldives!
Nicholas was absolutely superb - he was responsive, knowledgeable and thorough, and travelling long haul with two babies went extremely smoothly as a result. Thank you for another great experience!
Great service, will definitely use again.
Thank you again!
Very helpful with all my queries and really patient with me being first time travelling with my family
Another great holiday arranged by DialAFlight. Howard and Russell organised everything and were on hand to answer questions before and after we booked. They checked in a week before we travelled to make sure everything was okay and make sure we had completed all the necessary travel forms for our trip to Mauritius.
Etihad were good but flight from Abu Dhabi to Colombo and return not so good as old plane and no entertainment on 5 hour plus flight
Darryll Hansford was excellent as always. That is why we come back time after time.
Raj and team responded to all my queries and it was reassuring knowing I had a contact that I could reach by phone.
Thank you Connie! A perfect trip!
As usual - Patrick Howe and DialAFlight delivered an excellent package-
Swift and comprehensive communication. Took much of the stress away from the holiday. Owen was very helpful
Excellent service from Becky and the rest of the team. Definitely will be using DialAFlight in the future. Highly recommended.
As always everything went smoothly with communication and reminders were well timed.
The service is excellent. Any query, change of mind, angst over choices or 'have I made the right decision' is answered. I cannot recommend enough the staff at DialAFlight(especially Leah and Aiden). We've just returned from Mauritius and we had an amazing holiday. Everything was smooth and well planned by Leah. Just wonderful.
Our agent was attentive and knowledgeable
Big thank you to Oli who helped book our honeymoon - everything was planned perfectly and we had no issues
Great support from Leah, we had a fantastic holiday. All the staff in country from transfers to the rep were great
Excellent service from all concerned - will use for future trips
Lauren was so supportive and helpful.
Faultless arrangements provided at a fair price. Thank you.
Thank you Oscar for your efficiency and expertise. Now booked three trips with you including one very large family trip to take place in January. This was the first and everything went exactly as it should and was fantastic!
We will be back to book our next holiday with you.
Everything went smoothly. Wouldn’t hesitate to use again
Fantastic service.. we had an amazing experience and Ross understood our needs. We had the a trip of a lifetime
Not your fault but the so called Royal Meridien Beach Resort wasn't - as in you couldn't get to the beach due to construction work so no swim. Very annoying. Otherwise all good and Brandy top notch as always
Thank you. Five stars
From honking traffic in chaotic cities, through myriad Hindu temples to palm-fringed beaches and beautiful national parks crawling with exotic animals, Sri Lanka is packed with variety.
Our first stop was the island's gateway, the bustling capital of Colombo.
The combination of energy-sapping heat, beeping tuk-tuks and congested streets make it all rather bewildering at first but a whistle-stop tour of the sprawling city provided a fascinating snapshot of life in the frenetic heartbeat of Sri Lanka.
We ate at the superb Ministry of Crab, owned by cricket stars Mahela Jayawardene and Kumar Sangakkara, in the buzzing financial district.
The following morning we took the train to historic Kandy along the track built under British rule, through lush green hills.
Kandy is home to Sri Lanka's most important religious shrine, The Temple of Tooth, as well as to the greatest bowler ever, Muttiah Muralitharan, affectionately known as 'Murali'. We stayed in the stunning Theva Residency. Perched high above the city, it's away from the bustling centre but only a short tuk-tuk drive from the thick of the action.
Spacious rooms boast impressive views over the city and Richmond Hill, which can be enjoyed from the comfort of the bathtub next to enormous windows.
From Kandy we made our way to Sigiriya, a russet rock that towers 600ft above arid plains.
Our chauffeur stopped on the way at the Luckgrove Spice Garden in Matele, for a fascinating insight into herbs and spices used in Sri Lankan cuisine.
Further north we called in at Dambulla, famous for cave temples - which involved a challenging half hour trek to a hilltop. All five temples are different but each lovingly decorated with beautiful murals.
In Sigiriya, we stayed at the magnificent Jetwing Vil Uyana, in the shadow of an historic rock fortress.
The eco-friendly hotel has drawn inspiration from local traditions. Guests are housed in individual thatched huts modelled on Sinhalese dwellings - which manage to be both homely and grand. Each comes with its own blissful ice-cool plunge pool.
Facilities include a spa – reached via a boardwalk over a lake – and a wonderful pool. A number of excursions were laid on, including a loris trail with resident naturalist Chaminda Jayasekhara.
Breakfast and dinner are served in an open dining area overlooking the lake (which has a crocodile gliding around in it).
Vil Uyana is perfectly positioned for the steep climb to 'Lion's Rock', best done at sunrise or sunset to avoid the worst of the heat.
We then headed to the east, still finding its feet following the end of the civil war in 2009.
The government is investing time and energy into restoring the area to its former glory. This has seen many resorts spring up along Pasikudah Beach - we stayed at the newly-built Anilana Pasikudah for two nights.
The gleaming hotel has an attractive foyer that looks out over the pool and beach and sea, giving an immediate 'wow' factor.
Our final stay, in Gal Oya Lodge, was the highlight. Tucked away on the northwestern edge of the Gal Oya National Park, it's a gem.
It was set up by boyhood friends Tim Richards and Sangjay Choegyal (as well as John Balmond, the son of architect Cecil) who fell in love with the place during an extensive tour of the country.
They set about building a lodge in the jungle and their love for the beautiful surroundings really comes across when you speak with them - theirs is the only lodge in Sri Lanka to receive a platinum award for their efforts to help the environment.
It comprises 11 eco-friendly rooms made from local natural materials that boast incredible open bathrooms.
We had a tour of the local indigenous community (the Veddha) led by the tribe's deputy chief, who explained their use of medicinal plants, ancient hunting grounds and historic cave dwellings.
We also made the short trip into the national park, home to rare birds such as the blue face malkoha, painted francolin, hoopoe and Indian peafowl, spotted deer, wild boar, monkeys, and, most excitingly, elephants.
On an evening visit we heard a crash in the foliage - and just yards away came the trumpeting call of an elephant, a thrilling if nerve-racking experience.
We remained motionless as the elephant trampled through the plantation, a few feet from the jeep, before sidling away.
We also explored the national park via boat. We bobbed along the lake, taking in the beautiful sight of birds – including white-bellied sea eagles – gliding gracefully across the sky until a guide excitedly shouted 'Elephant'!
There was a majestic 20-year-old male, grazing on the riverbank. We sat for half-an-hour watching the elephant, as the sky turned a wonderful shade of red. It was a stunning sight and a fitting finale to our stay on the paradise island.
First published in the Mail Online - August 2016
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