Your calls always answered within 5 rings.
Patrick is brilliant. He listens to what I am looking for and goes above and beyond in terms of customer service.
We got very good advice. Our stay was perfect.
Fabulous attention to detail. Consistently great service
Philippa was great. She made sure all our complicated bookings worked.
Everything worked perfectly. Fab hotels. Really great transfer vehicles and staff. Will definitely include DialAFlight as a provider of holidays.
An amazing holiday at a great price and we felt we were in good hands throughout the whole process
First class service from start to finish. Great help and advice in identifying holiday locations and good support throughout
Jessie is of course a star. She’s simply amazing.
Thanks to Harvey as ever
Went very well and excellent booking process
Finn, as always, was so helpful and dedicated throughout
All went smoothly and we felt in safe hands
We had a very enjoyable trip. All went smoothly - thank you to Michelle for all your help.
Seamless. Thanks
Great service from Dexter. Would highly recommend.
Amelia was incredible, we had to change our return trip at short notice and she could not have been more helpful. Also, the resort team were amazing, the service beyond excellent. We had a very good trip.
Stacey is the best travel agent! We have used her for 10 years. She understands what myself and family require.
Great service as usual, thank you!
This was our 2nd visit to the Anantara Dighu - but since the hotel has been taken over by another hotel group things are no longer as good as they were. The HB option only entitled us to dine at 2 a la carte restaurants so for a 10 day stay this is limiting. This resulted in us using the other restaurants and only a $60 allowance was entitled per adult which didn't even buy you a main course. It is a shame as the quality was not what it used to be.
Stan always gives us a very professional service and that is why we keep coming back
The service Greg provided was first class from start to finish as always - it’s a pleasure to book with you..
Thank you for booking my holiday. I really enjoyed my stay in Mauritius
All airlines were great and our resort in Maldives was excellent. Thoroughly recommend our Oblu Xperience for both families and couples. All inclusive was really good and a great variety of cuisines. Thank you Brody for organising our trip.
Outstanding from start to finish, with faultless electronic and human communications throughout. Dexter Tahsin is a legend!
Thank you for suggesting we went all inclusive. It was the correct choice. Brilliant holiday.
Everything worked out very well. Many thanks to Nicky Degun for all her amazing help in making this a holiday to remember.
Liam Rush is simply outstanding! I will continue to book future flights with him as he's always friendly, personable and efficient. A great advocate for the company .
Very responsive and extremely helpful. Thank you
We booked a small group tour because we wanted company but it turned out to be just us.
Excellent customer service especially from Finley Bee who kept us updated throughout the process.we have already recommended DialAFlight to friends and family.
Rumour has it that when the architect was commissioned to shape One&Only Reethi Rah in the Maldives, he said he wanted each guest to 'feel like a king'. He failed spectacularly. Because from the moment we set foot on the island, we felt like a god and goddess instead - we were in heaven.
After leaving Male's international airport, we were greeted by a band of merry men who promptly ushered us on to a luxury private yacht to take us to the resort. Feeling like Jay Z and Beyoncé, my husband Julian and I kicked back and pressed the start button on our honeymoon.
If first impressions were anything to go by, our marriage had just got off to the perfect start.
At the resort there were more warm and welcoming faces, before we meandered down the tiny, sandy 'roads' towards our beach villa in a golf buggy - cars have no business on this island.
Along the way, our personal concierge Gizem told us that staff at Reethi Rah outnumber guests by more than three to one - although you would never know it, as the level of privacy made us feel as if we were on a deserted paradise. But every request was fulfilled with discreet precision.
Of the eight villa types available, we chose the thatched beach villa with high ceilings, beautiful Balinese-style decor and a pool. But no matter where you end up laying your head, rest assured you will be in a den of luxury.
Behind our wooden front gate, there was a distinct and blissful feeling of isolation. There was a secluded patch of beach to call our own, with two palm trees harbouring a hammock.
We were spoiled with an unpacking service, a choice of pillows, essential oils menu, a bathroom with two massive sinks complete with his-and-hers soaps, and wooden shutters everywhere (which stayed open during our stay, as I didn't want to miss a single second of that spectacular view).
There was also a shower outside should guests want to recreate that Timotei advert for fun.
You could be forgiven for never leaving your villa, but that would be foolish. The 24-hour golf buggy service will happily whisk you to any of the countless amenities.
For sporty guests there's a state-of-the-art gym - instructors put me through my paces on an outdoor circuit.
UPSIDE DOWN
In the yoga pavilion you can do aerial yoga (you are suspended in a low-hanging sling, so anyone who doesn't like being upside down should beware!) - there's also a full-size football pitch, and badminton and tennis courts.
There's also an art gallery, Taylor Taylor hair salon, Pedi:Mani:Cure Studio, barber shop and KidsOnly club. Meanwhile, the beach club was alive all day with a DJ playing the latest tunes.
Most afternoons, Julian and I loved grabbing an ice cream before working off the sugar rush on the massive water trampoline. Bouncing up and down on the giant inflatable, I felt like one of the contestants on Total Wipeout, the BBC series I used to co-present with Richard Hammond.
Sea excursions include luxury yacht big-game fishing, turtle adventures, sunrise fishing, reef snorkelling, sunset cruises and shark safaris.
There are four main restaurants. Reethi is beautifully constructed, with high ceilings and carved wooden pillars and doors, and serves contemporary Asian, French and Italian. This is also where the fabulous breakfast is served.
Another of our favourites was Tapasake, serving exquisite modern Japanese dishes with noodles and fish straight from the ocean outside your villa.
Fanditha, which means 'magical' in the Maldivian language Dhivehi, is aptly named - an Arabian Nights-inspired restaurant and bar with beautiful sunset views.
In keeping with the romantic setting, the spa has massive his-and-hers steam and sauna rooms, with floor-to-ceiling windows overlooking a courtyard. It's a haven of serenity, set in a beautiful expanse of manicured trees and grass leading to the ocean. During your time here, you can practically feel the stress in your shoulders dissipate and your mind let go.
Reethi Rah is a stand-out experience because of its vision to create paradise and the sheer determination to sustain it.
Before I left home I was looking at a website about the Maldives and came across this quote: 'We travel not to escape life but so that life doesn't escape us.' After our experience in this magical destination, those sentiments more than ring a bell.
What we discovered on the Maldives was an escape that took you away not just from your nine-to-five routine but offered an entrée into another world - a life-affirming boost that lasted much, much longer than a suntan.
We can't wait to return.
First published in the Daily Mail - February 2017
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