What 935 DialAFlight clients thought of Indian Ocean

Toby was excellent, easy to get hold of and delivered as per request. We will use him again for future holidays for sure.

The trip was fantastic. The hotel was super and the transfers were seamless. All was good until we returned to Heathrow terminal 2....!

Isla Lawson has been brilliant throughout our travel arrangements. We would not hesitate to book with DialAFlight again.

Everything was as promised and we were delighted with our holiday

Marie was amazing throughout the whole process.

Thank you to Seymour who organised this long awaited break. We are both front line NHS staff and we really needed this. So thank you for not turning me away as many other companies I contacted who would not help or reply or consider looking for deals! Thank you. We will definitely recommend to our friends and family.

Everything went exactly to plan - perfect thank you.

The whole trip was fantastic.. everything went without a hitch and accommodation was superb

Marco was fantastic as was his team. Nothing was too much for them and they made the booking and travel effortless.

Very efficient service

We asked Daniel to suggest a hotel in Mauritius. He provided the most perfect location that suited my family. He kept in contact between booking the trip and us actually going and was always on hand to answer our many queries. I can’t recommend highly enough!

Very efficient service.

Callum excellent. Dealt with the multiple changes well

From start to finish wonderful customer service - second time I've used your company and definitely will use agaim

Everything was excellent thanks to Brody and the team.

Calls always answered promptly. When our contact was not in the office a colleague always stepped in and dealt with our queries effciciently. Top service mentality!

As ever, another smooth holiday just finished. Excellent service. We always book through DialAFlight with Clark Maroof and his colleagues!

Gavin was fantastic all the way through. Gave us great choices and was on hand for any questions we had.

I would like to thank Ben for sorting out a lovely holiday for us both - we had a fantastic time and we would recommend you to all our friends and family

The trip was excellent and all went to plan. Good communication from Des during the whole process. Will def use again.

Totally fantastic service, recommendations and flight times - will definitely be booking again.

Excellent service all round that's why I keep coming back to you.

In the past we dealt with Rudi but this time it was with Mark who dealt superbly with all our requests and made sure all went smoothly. Their sevice was excellent and will book our holidays/flights with them in the future.

Holiday destination was fantastic. Everything ran extremely well and DialAFlight did a amazing job for us. All bookings and changes we were kept informed of and all ran smoothly. I would have no hesitation in recommending them.

Thank you very much Zoe for all your help and support

Always willing to assist and help with even the silliest of questions. Thank you for everything.

Stafford was brilliant, and kept us in the loop. He was really friendly and helpful, made our holiday process so easy and made sure we were happy with everything. Would definitely recommend DialAFlight.

I will use DialAFlight again and again

Shelley was excellent and will be booking with her again - thank you so much

It was a pleasure to work with you. The only hitch was that the airline website did not allow us to check in and select seats.

Serendipity

The shimmering beauty of Sri Lanka

From seeing baby elephants to the temple that houses a tooth relic of Buddha - Gareth Huw Davies finds joy on the island that gave its name to serendipity

Sri Lanka is a destination of glorious, shimmering sandy beaches, enthralling wildlife and relics of ancient civilisations.

Serendip is the island's ancient name, so it can claim to be the spiritual home of serendipity - lucky discoveries by accident - and this is the feeling you get all the time here.

Hoteliers and the rest of the tourist industry on this beautiful teardrop-shaped island are keenly looking forward to welcoming holidaymakers back following the relaxation of Foreign Office warnings about travel to Sri Lanka after the tragic terror attacks at Easter.

Sigiriya Rock with its 1500-year-old fortress perched atop

On one of my early starts for an excursion, serendipity was seeing dozens of candles flickering in the dense dark outside a Buddhist temple. Then a schoolgirl in brilliant white uniform striding through the dawn mists along a levee between paddy fields, while an equally white egret paced daintily in the water.

Or an old lady, knee-deep in a swamp picking blue water lilies, the national flower. And everywhere, games of impromptu cricket, with a stick for a bat and a plastic drum for a wicket, on bare mud patches, in gardens, on roads.

The island’s unique subspecies of elephants are a vestige of ancient Sri Lanka. You can’t miss them.

My most memorable jumbo encounter was at the Uda Walawe nature reserve.

We watched in awe as an extended family ambled across our track. One juvenile pushed over a tree, just for fun, it seemed. Last across was a harassed young mother, sheltering a three-week-old baby.

You might see 200 elephants at the lake in Minneriya National Park, while the distinguished star in Yala National Park is the ‘prince of the night’ – the leopard.

Sri Lanka's railway was established in 1864 to reach the tea plantations high in the hill country

The nearest thing to cool in Sri Lanka is its green and hilly heart, where tea plantations are a fascinating sight. Kandy, where the British beat the last king of Ceylon in 1815, still feels like a charming, antique outpost of empire.

It is dotted with guesthouses that recall Tunbridge Wells. The colonial throwbacks include a bus station clock that chimes like Big Ben. There are red King George V post boxes and immaculate old Morris Minors, Hillman Minxes and Ford Anglias.

I stayed at the Queen’s Hotel, all echoing wooden corridors and polished staircases. In the Botanical Gardens I found the tree that Queen Elizabeth planted.

Serenely perched on Kandy lake, the Temple of the Tooth houses an ancient tooth from Buddha

In the serenity of the Temple of the Tooth, what is said to be the Buddha’s tooth is kept safe within the innermost of seven caskets.

Sigiriya is a quarter the size of Ayers Rock, topped with the 1,500-year-old fortress of the playboy King Kasyapa. He killed his father and surrounded himself with a crocodile-filled moat to exclude his vengeful brother.

I decided against the one-hour, 900ft climb to the top for the ancient frescoes and spicy graffiti.

Instead I strolled into the jungle that smothers the massive defensive stones at the rock’s base.

Huge, golden-green butterflies fluttered past. A strange symphony of birds burbled out of the trees – Sri Lanka has many wonderful avian species.
In a gap in the canopy I caught a flash of orange at the top of the rock. It was a Buddhist monk in his vivid garb. Yet more serendipity.

Most visitors stay on the west and south coasts where there's a growing choice of chic boutique hotels. You can book trips by coach or car (with your own private driver) to most parts of Sri Lanka. For short distances the ubiquitous motorised tuk-tuks are fun.

My advice is not to even consider hiring a car. Roads are an all-day adrenaline rush. You need an expert at the wheel to dodge the massive Ashok Leyland Tusker lorries painted with idealised landscapes, jam-packed buses and wobbling bikes with impossible loads.

The little station on the Colombo to Galle line close by my hotel felt like a slumbering country halt from 1950s Britain. Behind the ticket office’s narrow arched window, a clerk consulted his tomes and solemnly outlined my choices – I opted for a 90-minute trip in second class for about 50p.

On the platform I joined goats and men there just for a chat. We lurched off down the beautiful coast to Galle. Another epic rail journey is Colombo to Trincomalee, a city on the east coast.

First published in the Mail on Sunday - August 2019

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