Fabulous attention from Megan and Nicholas, in fact whoever I spoke to was very helpful. This level of service is hard to find nowadays. Well done team you’re doing a fantastic job !
Stan Castle has been excellent and I will be booking again with him for our next trip very soon!
BA outbound flights were not up to standard, inbound much better
Easy to contact.
My travel went very smoothly, couldn’t have asked for more.
We couldn't have wished for a better service. We were looked after incredibly well every step of the way by Daniel Webb. Our resort was beautiful, the transfers were managed well and we couldn't have wished for a better holiday. As regular customers of DialAFlight, we know we can always rely on you to provide a great service and lots of helpful advice.
Once again, perfect service.
Seymourwas always there to help us and give us information and peace of mind
Thank you Claire and your team for helping us find an amazing holiday in Mauritius especially with all the last minute tweaks and changes we threw at you! DialAFlight made the experience smooth and stress free from beginning to end. Looking forward to our next adventure
Zoe was awesome. And anyone I have dealt with in the past has also been awesome. Always attentive and great at answering any questions. Unbeatable on price. I have already recommended to friends who are now your clients.
Nothing less than perfect from start to finish. As usual, Craig Paul ensured we had the best service. Would never use anyone else and most certainly recommend regularly.
Rupert and team were phenomenal. Thanks so much
Service has been impeccable - my go to person is Ryan who takes all the pressure off me.
Thank you Jason!
Justin was fabulous- personal touch, great communication - absolutely brilliant service
My experiences with DialAFlight are excellent - reliable and always prompt to receive a quick response from Bill Gardner and other staff.
We had an amazing holiday. Everything was as promised and you took away so much of the stress in planning and organising. Will definitely be coming back to you in future
Easiest holiday ever booked. Timings, flights, transfers and accommodation brilliant!
Will definitely use DialAFlight again. Great service
Seamless booking organisation by Alex Gache and great rep (Sarah) in resort. Will highly recommend DialAFlight!
Really helpful staff especially Jordan. Accommodated a last minute change in dates smoothly and quickly. Great service
Thank you Ivor Savage for all you help! We had a fantastic holiday and everything ran smoothly.
Everything went to plan - flights, hotel and transfers and the local tour agent was excellent.
We are so happy with excellent service from Liam Rush. He is so helpful. We had a great holiday and definitely recommend to our friends.
Great service from start to finish. Very helpful, efficient and professional. All details regarding the trip were emailed in a very easy to read format and any requests and updates were dealt with promptly. I would definitely recommend them.
We have already recommended you to our friends and will use DialAFlight again. Brodie Letchfield was most helpful and an excellent asset to your company.
The best and only travel agent I use. Always a great deal, great service and very competitive. My agent is the best !
Perfect handling of my holiday from start to finish. Thanks again Ross for all you do.
We are always happy with the service that we receive from DialAFlight
Sri Lanka is a destination of glorious, shimmering sandy beaches, enthralling wildlife and relics of ancient civilisations.
Serendip is the island's ancient name, so it can claim to be the spiritual home of serendipity - lucky discoveries by accident - and this is the feeling you get all the time here.
Hoteliers and the rest of the tourist industry on this beautiful teardrop-shaped island are keenly looking forward to welcoming holidaymakers back following the relaxation of Foreign Office warnings about travel to Sri Lanka after the tragic terror attacks at Easter.
On one of my early starts for an excursion, serendipity was seeing dozens of candles flickering in the dense dark outside a Buddhist temple. Then a schoolgirl in brilliant white uniform striding through the dawn mists along a levee between paddy fields, while an equally white egret paced daintily in the water.
Or an old lady, knee-deep in a swamp picking blue water lilies, the national flower. And everywhere, games of impromptu cricket, with a stick for a bat and a plastic drum for a wicket, on bare mud patches, in gardens, on roads.
The island’s unique subspecies of elephants are a vestige of ancient Sri Lanka. You can’t miss them.
My most memorable jumbo encounter was at the Uda Walawe nature reserve.
We watched in awe as an extended family ambled across our track. One juvenile pushed over a tree, just for fun, it seemed. Last across was a harassed young mother, sheltering a three-week-old baby.
You might see 200 elephants at the lake in Minneriya National Park, while the distinguished star in Yala National Park is the ‘prince of the night’ – the leopard.
The nearest thing to cool in Sri Lanka is its green and hilly heart, where tea plantations are a fascinating sight. Kandy, where the British beat the last king of Ceylon in 1815, still feels like a charming, antique outpost of empire.
It is dotted with guesthouses that recall Tunbridge Wells. The colonial throwbacks include a bus station clock that chimes like Big Ben. There are red King George V post boxes and immaculate old Morris Minors, Hillman Minxes and Ford Anglias.
I stayed at the Queen’s Hotel, all echoing wooden corridors and polished staircases. In the Botanical Gardens I found the tree that Queen Elizabeth planted.
In the serenity of the Temple of the Tooth, what is said to be the Buddha’s tooth is kept safe within the innermost of seven caskets.
Sigiriya is a quarter the size of Ayers Rock, topped with the 1,500-year-old fortress of the playboy King Kasyapa. He killed his father and surrounded himself with a crocodile-filled moat to exclude his vengeful brother.
I decided against the one-hour, 900ft climb to the top for the ancient frescoes and spicy graffiti.
Instead I strolled into the jungle that smothers the massive defensive stones at the rock’s base.
Huge, golden-green butterflies fluttered past. A strange symphony of birds burbled out of the trees – Sri Lanka has many wonderful avian species.
In a gap in the canopy I caught a flash of orange at the top of the rock. It was a Buddhist monk in his vivid garb. Yet more serendipity.
Most visitors stay on the west and south coasts where there's a growing choice of chic boutique hotels. You can book trips by coach or car (with your own private driver) to most parts of Sri Lanka. For short distances the ubiquitous motorised tuk-tuks are fun.
My advice is not to even consider hiring a car. Roads are an all-day adrenaline rush. You need an expert at the wheel to dodge the massive Ashok Leyland Tusker lorries painted with idealised landscapes, jam-packed buses and wobbling bikes with impossible loads.
The little station on the Colombo to Galle line close by my hotel felt like a slumbering country halt from 1950s Britain. Behind the ticket office’s narrow arched window, a clerk consulted his tomes and solemnly outlined my choices – I opted for a 90-minute trip in second class for about 50p.
On the platform I joined goats and men there just for a chat. We lurched off down the beautiful coast to Galle. Another epic rail journey is Colombo to Trincomalee, a city on the east coast.
First published in the Mail on Sunday - August 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements