Your calls always answered within 5 rings.
Harvey is excellent
Brilliant support from Lauren and team. Thank you
Maybe some pros and cons of taking different airlines. We took Turkish Airlines to Sri Lanka but there wasn’t much seating space. I would have paid more for a more comfortable seat on a different airline.
Isla and team extremely helpful and sorted out any minor queries very quickly
Thank you, it was a great trip and thanks also to the guy who helped me late at night to check in as my phone would not let me do lt for some reason.
Alex Gache has been most helpful and I will be booking again soon
i felt that some of the information on the itinerary wasn't clear enough as to the exact format and travelling time especially between trips.
Peter was superb - a service we will be using in the future for sure
Kennedy got us a great deal undercutting the hotel's direct booking price along with a great fare with Emirates. Everything worked out perfectly.
Edward was, as always, spot on with his recommendation. We absolutely loved Anantara's Kihavah villas in the Maldives, thank you!
Another fantastic trip, facilitated by the ever-helpful DialAFlight
We had a lovely time in Mauritius. Katie very friendly and helpful and always responsive to any queries.
Great service from Adrian Corolla
Very good service all round thank you!
Fantastic holiday and resort. Thank you Leo.
Wish that I had booked Business Class in both directions
Saf as always was great - found us exactly what we wanted and kept in touch through the process.
Well organised as always!
Jay was incredibly helpful. Our trip went ahead without any problems. We travelled for a wedding, and others who booked directly with Virgin and BA did not receive the rooms or extra-legroom seats they had requested. But everything Jay arranged for us was perfect!
Excellent service
As always Vinnie Gornalls organisation was first class and our trip seamless. Thank you
Adrian was fab - booking another trip with him as everything worked out perfectly
Another excellent service from DialAFlight.
Brilliant service from Tom - will defo use again.
Thanks for your help to change my flight - always very efficient and I’m confident that you’ll be there to do your best to sort out any issues .
Shame about the changes with the hotel but we realise it was beyond your control. We always appreciate Tristan’s advice and knowledge regarding flights. Thank you.
George did a great job sorting out our trip of a lifetime and the wedding all went to plan.
Very impressed with Liam Rush. He's always reachable and responds quickly to any queries or concerns. I've already recommended him to two of my friends.
You did an excellent job as usual. But just a long journey, 16 hours from door to door. I presume Cody you put us on those flights, because it was cheaper than the direct flight from Bangkok to Male?
Huge thanks to Helen and Tammy
Sri Lanka is a destination of glorious, shimmering sandy beaches, enthralling wildlife and relics of ancient civilisations.
Serendip is the island's ancient name, so it can claim to be the spiritual home of serendipity - lucky discoveries by accident - and this is the feeling you get all the time here.
Hoteliers and the rest of the tourist industry on this beautiful teardrop-shaped island are keenly looking forward to welcoming holidaymakers back following the relaxation of Foreign Office warnings about travel to Sri Lanka after the tragic terror attacks at Easter.
On one of my early starts for an excursion, serendipity was seeing dozens of candles flickering in the dense dark outside a Buddhist temple. Then a schoolgirl in brilliant white uniform striding through the dawn mists along a levee between paddy fields, while an equally white egret paced daintily in the water.
Or an old lady, knee-deep in a swamp picking blue water lilies, the national flower. And everywhere, games of impromptu cricket, with a stick for a bat and a plastic drum for a wicket, on bare mud patches, in gardens, on roads.
The island’s unique subspecies of elephants are a vestige of ancient Sri Lanka. You can’t miss them.
My most memorable jumbo encounter was at the Uda Walawe nature reserve.
We watched in awe as an extended family ambled across our track. One juvenile pushed over a tree, just for fun, it seemed. Last across was a harassed young mother, sheltering a three-week-old baby.
You might see 200 elephants at the lake in Minneriya National Park, while the distinguished star in Yala National Park is the ‘prince of the night’ – the leopard.
The nearest thing to cool in Sri Lanka is its green and hilly heart, where tea plantations are a fascinating sight. Kandy, where the British beat the last king of Ceylon in 1815, still feels like a charming, antique outpost of empire.
It is dotted with guesthouses that recall Tunbridge Wells. The colonial throwbacks include a bus station clock that chimes like Big Ben. There are red King George V post boxes and immaculate old Morris Minors, Hillman Minxes and Ford Anglias.
I stayed at the Queen’s Hotel, all echoing wooden corridors and polished staircases. In the Botanical Gardens I found the tree that Queen Elizabeth planted.
In the serenity of the Temple of the Tooth, what is said to be the Buddha’s tooth is kept safe within the innermost of seven caskets.
Sigiriya is a quarter the size of Ayers Rock, topped with the 1,500-year-old fortress of the playboy King Kasyapa. He killed his father and surrounded himself with a crocodile-filled moat to exclude his vengeful brother.
I decided against the one-hour, 900ft climb to the top for the ancient frescoes and spicy graffiti.
Instead I strolled into the jungle that smothers the massive defensive stones at the rock’s base.
Huge, golden-green butterflies fluttered past. A strange symphony of birds burbled out of the trees – Sri Lanka has many wonderful avian species.
In a gap in the canopy I caught a flash of orange at the top of the rock. It was a Buddhist monk in his vivid garb. Yet more serendipity.
Most visitors stay on the west and south coasts where there's a growing choice of chic boutique hotels. You can book trips by coach or car (with your own private driver) to most parts of Sri Lanka. For short distances the ubiquitous motorised tuk-tuks are fun.
My advice is not to even consider hiring a car. Roads are an all-day adrenaline rush. You need an expert at the wheel to dodge the massive Ashok Leyland Tusker lorries painted with idealised landscapes, jam-packed buses and wobbling bikes with impossible loads.
The little station on the Colombo to Galle line close by my hotel felt like a slumbering country halt from 1950s Britain. Behind the ticket office’s narrow arched window, a clerk consulted his tomes and solemnly outlined my choices – I opted for a 90-minute trip in second class for about 50p.
On the platform I joined goats and men there just for a chat. We lurched off down the beautiful coast to Galle. Another epic rail journey is Colombo to Trincomalee, a city on the east coast.
First published in the Mail on Sunday - August 2019
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