Your calls always answered within 5 rings.
Ray Taylor was always very helpful and responsive to any questions. We had an amazing trip!
This was a fantastic holiday and adventure experience of a lifetime as well as a relaxing holiday.
The Lacto OVO vegetarian meal on Thai is not vegan. We eventually found a vegan option for the return flight to UK by ordering something like the European Vegan option.
Efficient team especially Joe Orton.
Jeff provided an excellent service. All transfers went smoothly and we were pleased with the price. We were let down by one hotel which was under construction on arrival and did not offer the services advertised. This was disclosed less than 24 hrs prior to arrival.
Molly was a fab agent to deal with. Very helpful pre and during the trip. Abbie also was helpful in helping me sort out flight delays and chauffeur contacts
Lauren, who dealt with our flights was fabulous. Nothing was too much trouble. The only downside we had was being told by one of Lauren's colleagues that we needed to pick up our bags in Bangkok. This was incorrect
While not everything went to plan, you managed to resolve these issues quickly and without fuss
Matthew was recommended to me. I would have no hesitation in recommending him to others
Assistance organised by DialAFlight was perfect
Brilliant service, would definitely recommend and use again.
Charlie and his team could not have done any more - can not recommend them enough. A big thank you
Absolutely stunning 3 weeks away, beautiful accommodations and everything ran to schedule. Couldn't have asked for better. Well done to Libby Mcgarry
Absolutely fantastic from start to finish (apart from delayed return flight). Many thanks to Elizabeth for her vast amount of help and support!
Thank you Leo Thompson-Persaud for going above and beyond to organise an amazing trip for us!
Not all flights were satisfactory and seat choice was not available on online check in so a bit disappointing
Everything went to plan, well organised.
Very good service from young Fraser as always
Matthew as always was great, thanks for your help
Everything went to plan - no fuss or worry. Excellent.
All went very well, thank you
Received regular emails throughout. Everything went like clockwork. Brilliant flight but did pay more for extra leg room which wasn’t cheap.
Saf Patel was outstanding. Service went above and beyond to help us.
Vinny does all my bookings - he’s always very helpfu looking at all my flight options and he always gives me a courtesy call the day before my flight
Rosie was with us every step of the way planning our trip. We had several hotels and six flights, so it was quite complicated. Her knowledge, advice and professionalism was very reassuring. I had never organised a trip with so many bookings involved and Rosie was brilliant. The trip was brilliant, the hotels were super and the flights all pieced together perfectly.
Excellent service. Many thanks
My trip went as planned thanks to DialAFlight.
Keep up your good work. I would like to thank you again for organising my last trip back from Bangkok and wish you all the best for the future.
We had a fantastic holiday in Vietnam. Marshall Finnimore arranged everything and it all went like clockwork. We did not need to worry about anything other than enjoying our holiday. We will definitely be using DialAFlight again in the future.
Keep up the good work - you never fail me
English?' asks the wizened old man selling bananas on a street corner in Galle. Well, it's a safe bet. My lobster-pink face has Home Counties written all over it. Ditto my baggy shorts.
Sri Lanka is often one of England's opponents on the cricket pitch and, every few years, the Barmy Army descends on this beautiful colonial port on the south-western tip of the island.
Other foreign visitors have been more wary, not surprisingly put off by the long civil war, which concluded in 2009. And the 2004 tsunami that devastated Galle was shocking. But better times have arrived.
The country is once again very accessible, with a range of airlines offering great fares, and visitors taking an early opportunity to visit have discovered one of the world's most beautiful islands, a lush landscape topped by densely wooded mountains ringed by white sandy beaches.
Probably the first thing that strikes you is the sheer richness of the vegetation. In rural areas, it is thrillingly green. There is hardly a bare patch of ground as fruit and flowers of every description, from mangoes to orchids, pineapples to tea roses, papayas to camellias, burst out of the soil.
There are meant to be more than 20 varieties of banana in Sri Lanka, and my stall-holder friend in Galle seems to stock most of them, judging by the rich palette of colours on display, from lurid yellow to dainty pink. I buy one of the smaller ones and, as I sink my teeth into the sweet flesh, let out a little purr of pleasure.
'Good?' he asks with a gap-toothed grin. 'Magnificent,' I reply.
Galle, 75 miles from the capital of Colombo, was colonised by the Dutch and the old Dutch fort that dominates the town is now a lovingly maintained conservation area.
The ghosts of the past are all around as you stroll through the narrow streets past 18th-century churches, dusty libraries and gnarled old banyan trees that look as if they have been there since the dawn of time.
Its cricket ground, the Galle International Stadium, is considered to be one of the most picturesque in the world. It was severely damaged by the tsunami but was rebuilt - with considerable funding from Melbourne, Australia - and test matches resumed there in 2007.
A cat sleeps under a white Morris Minor parked outside a tea shop. A faded sign promises 'Elocution lessons for age 4 to 15'. A boy scurries past with a cricket bat, his face aglow with excitement. A sea breeze gusts the tablecloths of a restaurant promising 'finest curries' and '99 per cent approval rating'.
If Galle is a hive of activity, with its plethora of shops and cafes, the Fortress Hotel, ten miles along the coast, is a haven of luxurious calm. The only sound is the waves pounding the beach and the wind rustling the tops of the palm trees that soar high above the swimming-pool, bent at crazy angles.
Honeymooners loll in hammocks scented by hibiscus or sip cocktails in the purpling twilight. It is a magical spot.
Meanwhile, the capital, Colombo, is a vibrant modern city. We pound the streets, soak up the atmosphere and pig out at the Ministry Of Crab, a hip new seafood restaurant co-owned by two Sri Lankan Test cricketers. But the mountainous interior is the real glory of Sri Lanka.
The ancient city of Kandy, fabled for its tea plantations, is exquisite, like something from a fairy tale - one minute wreathed in mist, the next lit by bright sun.
The city centre hums with life as women in brightly-coloured saris converge on the market place. Tuk-tuks career through the narrow streets. Donkeys and bullocks pull carts laden with fruit and vegetables.
Our hotel, Mahaweli Reach, overlooks a muddy river that glides off without a murmur into the dark foliage. White birds swoop through the trees. There is a smell of turmeric from the kitchen, promising a slap-up curry lunch beside the pool.
For Sri Lanka's 14-million Buddhists, Kandy is a place of pilgrimage, and the Temple Of The Sacred Tooth Relic, said to contain a tooth of the Buddha himself, is one of the most impressive buildings on the sub-continent, with its dramatic lakeside setting, dainty roofs and gilt interior.
Not too far from Kandy, rising above the rice fields, is Sigiriya, Sri Lanka's answer to Ayers Rock. This craggy pillar of rock, more than 660-ft high, has been a sacred site for 15 centuries.
As we slog to the top, we pass shady water gardens, deep-set caves, some racy frescoes of half-dressed women and, best of all, two enormous lion's paws, carved out of the rock.
I gape in awe. In fact, everywhere in Sri Lanka I find myself gaping and marvelling at its beauty and friendliness.
First published in March 2015
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements