Perfect handling of my holiday from start to finish. Thanks again Ross for all you do.
We are always happy with the service that we receive from DialAFlight
It was a wonderful holiday and everything went to plan!
Had a fantastic holiday and would definitely use again. Excellent service from Olivia Holt from the initial booking to the call before we started our holiday
The service was top notch help when need. Prompted about things that needed to be done. Out of hours service is a help in a pinch. Start to finish A1 service
Once again Sally excelled in helping us make the right choice. She is one in a million, thank you.
Specify exactly if there is shuttle to the airport and the baggage allowance
Too many times airlines change flight times which happened twice to us. More pressure should be put on airlines to financially compensate for this. I can't fault DialAFlight.
Aidan was amazing, as always! Helped out a lot especially as we had to cancel due to covid twice and transfer credit but we just got back from our honeymoon trip in Mauritius and it was the BEST holiday of our lives! We enjoyed it sooooo much and cannot wait to go back!
My only negative is the return transfer was booked way too late and we would have missed our flight had we had to wait in the normal check in. Fortunately one of the transfer team at the airport moved us to priority check in to push us through quicker. Everything else was perfect
Excellent holiday - resort was excellent but we had a 24 hour delay at Gatwick with British Arways and had to find last minute hotel accommodation. Not a good start.
Everything was sorted and worked like clockwork. We had the best honeymoon and didn’t have to arrange a thing.
John and his team were super helpful finding the right flights for us working with our budget.Timely updates and friendly reminders before travel so no issues and will gladly contact them again for our next family holiday
Doug was extremely helpful in rearranging the flights when Qatar Airways significantly altered the timings of my flights.
Orlando was a star as always. From the original enquiry to just before we departed he kept in contact and made us feel that we were always in his mind. Great service from a very helpful employee
Fabulous holiday with room we wanted. Thanks as ever, Kylie. We had a great time. Not being a whizz on the computer, we found the Maldivian health online form a bit of a challenge. It worked much better on our phone, in the end.
Mark was very professional and gave us all the information that we needed for a successful and stress free trip
Our flight to Mauritius was great, however the return flight was really disappointing. We asked for the baby bassinet and we were informed that our baby was too big, although he went in it on the way. So it seems pointless having those seats, as you need to hold the baby throughout the flight. We also asked for the baby meal, which was included in the ticket, and told he needs to be 2 years old to get it.
Jordan's knowledge of the hotel definitely helped to improve our stay. Got us upgraded to better rooms and booked into the happy hour. Perfect!
Very good service all round but it would have been really beneficial to have had our passenger ticket numbers earlier than the day of departure. This would have enabled us to check in online 24 hours before departure rather than on the day itself
Great personal service, answering all our questions and keeping us informed at all times, and providing all documentation early on in the booking.
Service was brilliant. Always updated when needed and contact with Niall was always quick and easy if we had any queries. Would definitely recommend and we will be using again to book our holidays
Amelia is excellent, always willing to help!
We had an amazing holiday in Mauritius. Thanks to Karl for his recommendations and sorting it out for us. We will definitely be using DialAFlight in future
Had a great holiday, thank you for an amazing time
Not overly impressed with BA Premium Economy.
Ryan always very helpful
No problems at all - went really ell.
Excellent customer service from knowledgeable and professional agents
Great customer service
Sitting next to Miss Chatty, as she texts and eats a deafening packet of Kettle Chips, ruins a trip to the movies. I'd much rather sit on a beach in front of the big screen, being served champagne cocktails and canapés - at least I would after my recent trip to the Maldives, where the fivestar resort of Moofushi puts on this excellent service for guests.
When I came back from the Maldives relaxed and sporting a winter tan, some friends asked whether I'd been bored 'on a desert island with nothing to do’. But far from sitting on a sunlounger all day (although you can do that if you wish) I found my five-day stay at the Constance hotel resorts of Halaveli and Moofushi surprisingly active.
Halaveli has a private island setting in the Maldives’ North Ari Atoll. It's a magical location where the blue of the sea and the white sandy beaches contrast magnificently with the surrounding luxuriant green foliage. Moofushi boasts the ultimate barefoot chic, with villas on dazzling white sand or on stilts that float above the turquoise water of the Indian Ocean.
As well as sparkling white beaches, turquoise sea and all inclusive drinks, both resorts have excellent diving, gym, spa, kids' club, watersports and superb restaurants.
At Halaveli, all accommodation comes with its own infinity pool. And here you can upgrade to a beach villa with an outdoor bathroom and private beach access.
Halaveli is the sort of place you can imagine Madonna or Angelina coming to top up the tan and have bit of R&R. If you do want to venture away from the accommodation you could arrange to jetski over to a nearby island to have dinner cooked by your own private chef. Or you could dine at the exceptional Jing restaurant – I loved the lobster bisque, caviar blinis, sea bass noodles and yellow fin tuna chunks. All restaurants at Halaveli and Moofushi have their own very helpful sommelier to help you navigate impressive wine lists.
One activity not to be missed is the diving. It’s been nine years since I did my diving qualification in Ko Tao, Thailand, but after my first dive in the Maldives I soon got back into the swing of it.
Some incredible sights awaited me at Moofushi. Although the resort may appear to be an island in the middle of nowhere just a few metres underwater is a fishy metropolis.
Coral reefs are teeming with life and almost immediately I was swimming with schools of brightly coloured or silver fish, black jack fish, sharks and sting rays. After that initial dive I couldn’t wait to get out again and at dinner that night I was told that we were heading out the next day to see the manta rays. I wasn’t really sure what they were and I thought the bloke telling me about them was getting very excited about a fish.
It turns out that manta rays are quite big fish and as the largest member of the ray family they are roughly the size of a small car. They are giant and graceful creatures
The mantas seemed completely untroubled by the groups of divers that had come to see them and fly so close that you can almost touch them. I have to say that I owe an apology to that enthusiastic man. He was totally correct, it is an unmissable experience.
After the dive with the mantas it was time for some relaxation and a delicious buffet lunch of seafood accompanied by a crisp rosé.
More fabulous relaxation was to follow as I was booked into the spa for a massage. The spa at Moofushi is a series of water villas which have a glass wall allowing you to look out on the crystal clear sea (merely describing it as blue doesn't do it justice - it's a sensational glittering hue that's a visual feast).
But best of all the floors also have a glass window, so if you can fight the urge not to close your eyes you can watch the fish swim by while you have your massage.
Obviously I could only keep my eyes open for four seconds before I dropped off into a semi-coma, but I did manage to see a couple of baby sharks.
Halaveli also do spa treatments and offer a special ‘after-sun’ massage, perfect for the pale skinned guest such as me.
First published in the Mail Online - November 2016
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