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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
We had a few complications with our travel arrangements and had to cancel and rebook some flights. The staff were very patient and helpful. Thanks to all the staff and especially Connie.
Many thanks to Kieron for organising a fabulous holiday in a very short timescale
Amazing service and knowledge regarding the booking and very friendly staff.
Absolutely awesome experience
My only worry was BA strike. Overall customer service was excellent.
Noah was brilliant. Found me a better deal than I could find online and helped optimise days away. Brilliant fast service. I have already started recommending.
Above and beyond
I had the smoothest flight from Seychelles to the UKI. Amazing service and very approachable and friendly staff.
All your staff are very helpful and friendly
We had an amazing trip. Carter was so helpful and great at communicating. The trip was just as amazing as he said it would be! Thank you so much
Michelle came recommended to me by a work friend. We wanted something special as it was our honeymoon and she really helped us find the holiday of our dreams. Once we had agreed on the package, Michelle arranged everything. The process was so slick and straightforward I have already passed her details on to friends
Very efficient service as always.
The Constance resort in the Seychelles was amazing. Customer service, food and overall experience was first class
Excellent service from Amy and Sean, thank you
Dominic - great personal service, thank you
Thank you Gary and Roray for booking us an amazing honeymoon. We couldn't be happier with the service received.
Jacob, thanks as always for your help. Always end up changing things which you accommodate efficiently or asking questions as I did whilst away recently and you always respond very promptly.
I am very happy with DialAFlight
Great service as usual. Very happy
Harvey provides excellent service.
Fabulous service and communication as always
Good service. Fast and reliable communication. Enjoyable experience
Once again Damian and company did an excellent job in planning our trip with a very good price! In the age of the internet and so called super deals it is reassuring to know you are personally catered for
So easy to book a flight with DialAFlight and operators are very friendly.
Lucky that you have a 24 hours helpline that was able to help me out when I needed help. Very reassuring! DialAFlight is my favourite travel agency. Please keep up the good work.
Everything ran like clockwork and the hotels we stayed at simply stunning. Mauritius won our hearts!
Superb service, we will be using you again
DialAFlight gave us a fantastic service, very good communication and easy to deal with. It’s a shame Emirates didn’t do the same. Thanks again to Harvey
Received a call from Jay the night before my Mum's flight to make sure all was OK. Thought this was great customer service!
Steve and the team were amazing. The booking process was effortless and the information provided was exactly what we needed. We will definitely use Steve and DialAFlight again.
Sitting next to Miss Chatty, as she texts and eats a deafening packet of Kettle Chips, ruins a trip to the movies. I'd much rather sit on a beach in front of the big screen, being served champagne cocktails and canapés - at least I would after my recent trip to the Maldives, where the fivestar resort of Moofushi puts on this excellent service for guests.
When I came back from the Maldives relaxed and sporting a winter tan, some friends asked whether I'd been bored 'on a desert island with nothing to do’. But far from sitting on a sunlounger all day (although you can do that if you wish) I found my five-day stay at the Constance hotel resorts of Halaveli and Moofushi surprisingly active.
Halaveli has a private island setting in the Maldives’ North Ari Atoll. It's a magical location where the blue of the sea and the white sandy beaches contrast magnificently with the surrounding luxuriant green foliage. Moofushi boasts the ultimate barefoot chic, with villas on dazzling white sand or on stilts that float above the turquoise water of the Indian Ocean.
As well as sparkling white beaches, turquoise sea and all inclusive drinks, both resorts have excellent diving, gym, spa, kids' club, watersports and superb restaurants.
At Halaveli, all accommodation comes with its own infinity pool. And here you can upgrade to a beach villa with an outdoor bathroom and private beach access.
Halaveli is the sort of place you can imagine Madonna or Angelina coming to top up the tan and have bit of R&R. If you do want to venture away from the accommodation you could arrange to jetski over to a nearby island to have dinner cooked by your own private chef. Or you could dine at the exceptional Jing restaurant – I loved the lobster bisque, caviar blinis, sea bass noodles and yellow fin tuna chunks. All restaurants at Halaveli and Moofushi have their own very helpful sommelier to help you navigate impressive wine lists.
One activity not to be missed is the diving. It’s been nine years since I did my diving qualification in Ko Tao, Thailand, but after my first dive in the Maldives I soon got back into the swing of it.
Some incredible sights awaited me at Moofushi. Although the resort may appear to be an island in the middle of nowhere just a few metres underwater is a fishy metropolis.
Coral reefs are teeming with life and almost immediately I was swimming with schools of brightly coloured or silver fish, black jack fish, sharks and sting rays. After that initial dive I couldn’t wait to get out again and at dinner that night I was told that we were heading out the next day to see the manta rays. I wasn’t really sure what they were and I thought the bloke telling me about them was getting very excited about a fish.
It turns out that manta rays are quite big fish and as the largest member of the ray family they are roughly the size of a small car. They are giant and graceful creatures
The mantas seemed completely untroubled by the groups of divers that had come to see them and fly so close that you can almost touch them. I have to say that I owe an apology to that enthusiastic man. He was totally correct, it is an unmissable experience.
After the dive with the mantas it was time for some relaxation and a delicious buffet lunch of seafood accompanied by a crisp rosé.
More fabulous relaxation was to follow as I was booked into the spa for a massage. The spa at Moofushi is a series of water villas which have a glass wall allowing you to look out on the crystal clear sea (merely describing it as blue doesn't do it justice - it's a sensational glittering hue that's a visual feast).
But best of all the floors also have a glass window, so if you can fight the urge not to close your eyes you can watch the fish swim by while you have your massage.
Obviously I could only keep my eyes open for four seconds before I dropped off into a semi-coma, but I did manage to see a couple of baby sharks.
Halaveli also do spa treatments and offer a special ‘after-sun’ massage, perfect for the pale skinned guest such as me.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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