Your calls always answered within 5 rings.
The service was fantastic! Everything was perfect for my holiday. I have shared Seymour's details with friends and family and I believe he has now had a further 3 bookings upon my recommendation. I am looking to go away at the end of next year and will 100% be calling Seymour
Excellent as always
Gordon communicated swiftly and responded to all our queries. Really professional and a smooth process throughout. Thanks!
Thanks again DialAFlight for a very good service
Great service and great communication
All went as promised and a great time was had.
Finn was our Travel Manager. Great holiday - we'll be booking with him again next year.
I must thank Jamie and his team. An excellent job with a complicated itinerary. Many thanks DialAFlight. Made my birthday a memory that will be with me and my family forever.
Nicole rocks, amazing asset to DialAFlight
Annabelle is amazing. Excellent knowledge, very professional and always looks after my family. Another trip of a lifetime
Air Mauritius is not good - delays both ways.
Phoebe was fantastic. Everything ran like clockwork.
Excellent service. Always someone at the end of the phone to answer queries and sort any issues. Well informed staff who do answer promptly and they do what they promise! I highly recommend them .
Thanks for making these arrangements for our trip to Sri Lanka. Everything worked perfectly.
The travel manager was great in supporting Patrick with his flight experience and he had a great holiday. The flight back was very nice and relaxed.
Always better to have a person to talk to
We thoroughly enjoyed our holiday. Keely was great and we look forward to booking with you again in the very near future.
A complex booking that was really well put together and worked really well. We couldn't have had such a wonderful family holiday without the expert help and guidance of Ben, who was absolutely brilliant throughout.
Safe journeys to and back. Smooth flight. All in all very good
Hotel was amazing and Danny Perez was so helpful throughout.
Fabulous trip. No curve balls. Everything worked so smoothly and it was great not having to think about any of the detail beforehand or during. Thanks Jenson!
Everything went like clockwork
We had excellent support and ideas on where to go and what to see. Tammy easily adapted our plans as our needs changed. She sourced excellent partners in Dubai, Sri Lanka and the Maldives who also made sure they were available with advice and information, so making our whole experience stress-free.
Once again well organized and great hotel pick by Adrian
Always very good
Dominic sorted a 'once in a lifetime' holiday to the Maldives. He was responsive with emails and also rang me when needed. This is the best service of any travel company I have used and I can honestly say they have been faultless with organising two huge holidays with 5 people each time. He makes it all stress free
Stevi was excellent. Very responsive. Always attentive with the patience of Job (biblical character). DialAFlight never fail to disappoint. I have flown with you guys for around 30 years which is testimony to the great service received. I should have a loyalty card!
Good communication with Billy on arranging the holiday we wanted. Happy to arrange a tailormade Tour for us and get the flights and schedule we asked for. Good follow up and always available on the phone or email to chat things through. Very happy with the service and support
Excellent response time when problems arose, thank you
Kanifushi Island was beyond our expectations and a fabulous place to visit, truly paradise. We would like to sincerely thank DialAFlight for arranging our fantastic Honeymoon and would not hesitate in recommending them to anyone for their future holidays.
We're sitting in a balcony restaurant in the Old Town, with views over the ramparts to the becalmed Indian Ocean beyond. It's our first night.
'Ah, wonderful,' says an Englishwoman, emerging from the stairs below.
'I was up at 5am swimming with sea turtles just off Galle Fort. You should try it. What a way to see the sun come up.
'Watch out for the snake-charmers on the harbour walls and the thrill-seekers hurling themselves off the rocks.
'I'm Juliet Coombe, by the way.'
It turns out she's lived here since 2004, so we listen up.
'This island has really changed since I first arrived,' says Juliet. 'It's become like St Tropez. You're in for a treat.'
She's right.
I first came here eight years ago, and now, with its jewellery shops, cocktail bars, ornamental Buddha statues and lounge music, Galle has completed its transition from hippy backpacker town to a boho-chic enclave.
Bang in the middle of the fort (but still only five minutes' walk from the sea) is our hotel, The Fort Printers.
It's an engaging modernised 18th-century colonial mansion, which was a private school during Dutch rule, so all the rooms have scholarly names: The Headmaster's, The Prefect's, History and Geography.
The rooms are elegant and spacious, and the Frangipani tree overhanging the pool means the water is covered in white flowers.
Breakfast is a treat — traditional Ceylon tea, fresh fruit and buffalo curd every morning.
Or you can have bowls of fresh fish curry.
Five minutes away is Amangalla, the most famous hotel in Galle (part of the ritzy Aman Group), with 130 staff and its own library, private swimming pool with individual cabanas and a magical garden. We eat famously here.
The whole set-up oozes colonial decadence.
Galle Fort is a UNESCO heritage site, so it's bound to attract the crowds.
But travel ten minutes beyond the walls in a tuk-tuk (a mechanised rickshaw) and you can watch local fishermen sell their wares with ruthless efficiency.
Galle cricket ground is a joy, and try the escorted bike rides through local villages behind Dalawella Beach with British-owned start-up company Idle Bikes (fifteen minutes away from Galle by tuk-tuk).
For 2,000 rupees (£10) per person you get a guided cycle tour through quiet paddy fields, a bird sanctuary, cinnamon and banana tree allotments, and past open fires where wives cook curry.
Immaculately dressed schoolchildren wave and Buddhist shrines enchant.
Best time to go is dusk or early morning. Grab a drink at Wijaya Beach Restaurant afterwards.
Our guide, Kingsley, drives us to Balapitiya Boat Safari — where we take a tour of 64 tiny islands in an enormous inland lake near Bentota.
This is a wonderful way to see Sri Lanka's wildlife: baby crocodiles, fruit bats, monitor lizards, monkeys, and even a brief stop-off at a cinnamon-growing island and a Buddhist temple.
You can get a personal boat for two hours for 6,000 rupees (£30).
And make sure you dangle your feet in the local fishing nets for a genuine fish pedicure.
On our way back to Galle, we swing past The Bentota Turtle Hatchery to see the famous snow white albino turtle ('One in a million, just like Michael Jackson,' jokes Kingsley) and watch the 24-hour old baby turtles being guided back to the sea under the cover of darkness, protected by the wardens.
After a few days, we drive three hours east along the spectacular southern coastal road for one night at Coco Tangalla — a pretty boutique beach villa with four rooms overlooking Tangalla Bay.
It's wilder here and less touristy, and the enormous palm trees and ocean breeze make it feel like Hawaii.
Our final hotel is Ellerton, seven hours drive north from Tangalle (and 2,400ft above sea level), set in the spectacular tea plantations above Kandy.
It's a long drive, but you won't regret it.
It is owned by a British couple, Richard and Cary Goode, and the gardens are immaculately kept in eight acres of what used to be a colonial tea estate.
Bicycle rides, bird-watching from the balconies, tea-tasting and home cooked food make this an excellent choice for adventurous couples and the artistic crowd (Christian Louboutin, the shoe designer, stayed here last year), especially if you like painting, drawing or just gazing through your binoculars at the Alagalla mountains.
It also offers easy access to Kandy's Temple of the Tooth (containing the relic of the tooth of Buddha) and botanical gardens, 30 minutes away.
Sri Lanka has come out of the shadows of civil war and political unrest.
Last year marked the tenth anniversary of the devastating Tsunami and a new president was elected in January. Optimism is in the air — and rightly so.
First published in the Mail on Sunday - October 2015
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