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If only you could pay for the trip as well as organise it I would be in heaven!
Will book my next trip through DialAFlight. Very friendly service. Thank you for all your help.
Everything worked well. The DialAFlight team are very helpful and can be relied upon for every contingency.
Very good service from Lloyd.
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Mason and team are amazing at organising and knowing exactly what we need. After so many years I would not use anyone else to arrange my travel.
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Huge thank you for your advice. Absolutely loved our holiday and would highly recommend DialAFlight as it’s so reassuring to have support over the phone should you need it.
We really liked the hotel. But we will never fly on Air Mauritius again. We were delayed by 90 min on the tarmac with no explanation then when we landed in Mauritius we realised all baggage except business class had been removed from the plane at Gatwick. Bags eventually delivered at midnight the following day!
My second set of holidays sorted by Mr Orton this year. He was superb handling changes because of the war. Made some fantastic suggestions for both Sri Lanka AND the Maldives.
I would say stand out factors of the service I received would be: Professional, excellent communication and knowledgeable staff. I would like to thank Dale for his patience and excellent customer skills.
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Neil was so helpful as our flights were via Doha and the war had begun. When the flight was cancelled by the airline and we thought our holiday was gone - he shocked me by finding alternative flights to Sri Lanka. Without using DialAFlight we would never have travelled.
Great trip despite flight issues.
Great service and excellent communication throughout the process.
Ivor consistently delivers great customer service and information about the destinations I am interested in. He will ensure he delivers what is required and to the set budget. Our multi trip holiday to Sri Lanka was amazing - so thanks once again Ivor for nailing our brief
I have used DialAFlight and Dale several times. Always helpful and reliable. Wouldn’t use anyone else
The airport lounge was great.
The airline told us that special assistance was only booked for the outbound flights, so when we got back to Heathrow they refused to take us! I highly doubt this as Leah always books it ...
All excellent and Curtis exceptional
Teddy was very helpful
Extremely helpful. Many thanks
Roger went over and above to book us a flight when our return flight from Sri Lanka was cancelled.
Very helpful for last minute change of holiday plans finding just what we needed in a very short time.
We're sitting in a balcony restaurant in the Old Town, with views over the ramparts to the becalmed Indian Ocean beyond. It's our first night.
'Ah, wonderful,' says an Englishwoman, emerging from the stairs below.
'I was up at 5am swimming with sea turtles just off Galle Fort. You should try it. What a way to see the sun come up.
'Watch out for the snake-charmers on the harbour walls and the thrill-seekers hurling themselves off the rocks.
'I'm Juliet Coombe, by the way.'
It turns out she's lived here since 2004, so we listen up.
'This island has really changed since I first arrived,' says Juliet. 'It's become like St Tropez. You're in for a treat.'
She's right.
I first came here eight years ago, and now, with its jewellery shops, cocktail bars, ornamental Buddha statues and lounge music, Galle has completed its transition from hippy backpacker town to a boho-chic enclave.
Bang in the middle of the fort (but still only five minutes' walk from the sea) is our hotel, The Fort Printers.
It's an engaging modernised 18th-century colonial mansion, which was a private school during Dutch rule, so all the rooms have scholarly names: The Headmaster's, The Prefect's, History and Geography.
The rooms are elegant and spacious, and the Frangipani tree overhanging the pool means the water is covered in white flowers.
Breakfast is a treat — traditional Ceylon tea, fresh fruit and buffalo curd every morning.
Or you can have bowls of fresh fish curry.
Five minutes away is Amangalla, the most famous hotel in Galle (part of the ritzy Aman Group), with 130 staff and its own library, private swimming pool with individual cabanas and a magical garden. We eat famously here.
The whole set-up oozes colonial decadence.
Galle Fort is a UNESCO heritage site, so it's bound to attract the crowds.
But travel ten minutes beyond the walls in a tuk-tuk (a mechanised rickshaw) and you can watch local fishermen sell their wares with ruthless efficiency.
Galle cricket ground is a joy, and try the escorted bike rides through local villages behind Dalawella Beach with British-owned start-up company Idle Bikes (fifteen minutes away from Galle by tuk-tuk).
For 2,000 rupees (£10) per person you get a guided cycle tour through quiet paddy fields, a bird sanctuary, cinnamon and banana tree allotments, and past open fires where wives cook curry.
Immaculately dressed schoolchildren wave and Buddhist shrines enchant.
Best time to go is dusk or early morning. Grab a drink at Wijaya Beach Restaurant afterwards.
Our guide, Kingsley, drives us to Balapitiya Boat Safari — where we take a tour of 64 tiny islands in an enormous inland lake near Bentota.
This is a wonderful way to see Sri Lanka's wildlife: baby crocodiles, fruit bats, monitor lizards, monkeys, and even a brief stop-off at a cinnamon-growing island and a Buddhist temple.
You can get a personal boat for two hours for 6,000 rupees (£30).
And make sure you dangle your feet in the local fishing nets for a genuine fish pedicure.
On our way back to Galle, we swing past The Bentota Turtle Hatchery to see the famous snow white albino turtle ('One in a million, just like Michael Jackson,' jokes Kingsley) and watch the 24-hour old baby turtles being guided back to the sea under the cover of darkness, protected by the wardens.
After a few days, we drive three hours east along the spectacular southern coastal road for one night at Coco Tangalla — a pretty boutique beach villa with four rooms overlooking Tangalla Bay.
It's wilder here and less touristy, and the enormous palm trees and ocean breeze make it feel like Hawaii.
Our final hotel is Ellerton, seven hours drive north from Tangalle (and 2,400ft above sea level), set in the spectacular tea plantations above Kandy.
It's a long drive, but you won't regret it.
It is owned by a British couple, Richard and Cary Goode, and the gardens are immaculately kept in eight acres of what used to be a colonial tea estate.
Bicycle rides, bird-watching from the balconies, tea-tasting and home cooked food make this an excellent choice for adventurous couples and the artistic crowd (Christian Louboutin, the shoe designer, stayed here last year), especially if you like painting, drawing or just gazing through your binoculars at the Alagalla mountains.
It also offers easy access to Kandy's Temple of the Tooth (containing the relic of the tooth of Buddha) and botanical gardens, 30 minutes away.
Sri Lanka has come out of the shadows of civil war and political unrest.
Last year marked the tenth anniversary of the devastating Tsunami and a new president was elected in January. Optimism is in the air — and rightly so.
First published in the Mail on Sunday - October 2015
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