Your calls always answered within 5 rings.
Patrick is brilliant. He listens to what I am looking for and goes above and beyond in terms of customer service.
We got very good advice. Our stay was perfect.
Fabulous attention to detail. Consistently great service
Philippa was great. She made sure all our complicated bookings worked.
Everything worked perfectly. Fab hotels. Really great transfer vehicles and staff. Will definitely include DialAFlight as a provider of holidays.
An amazing holiday at a great price and we felt we were in good hands throughout the whole process
First class service from start to finish. Great help and advice in identifying holiday locations and good support throughout
Jessie is of course a star. She’s simply amazing.
Thanks to Harvey as ever
Went very well and excellent booking process
Finn, as always, was so helpful and dedicated throughout
All went smoothly and we felt in safe hands
We had a very enjoyable trip. All went smoothly - thank you to Michelle for all your help.
Seamless. Thanks
Great service from Dexter. Would highly recommend.
Amelia was incredible, we had to change our return trip at short notice and she could not have been more helpful. Also, the resort team were amazing, the service beyond excellent. We had a very good trip.
Stacey is the best travel agent! We have used her for 10 years. She understands what myself and family require.
Great service as usual, thank you!
This was our 2nd visit to the Anantara Dighu - but since the hotel has been taken over by another hotel group things are no longer as good as they were. The HB option only entitled us to dine at 2 a la carte restaurants so for a 10 day stay this is limiting. This resulted in us using the other restaurants and only a $60 allowance was entitled per adult which didn't even buy you a main course. It is a shame as the quality was not what it used to be.
Stan always gives us a very professional service and that is why we keep coming back
The service Greg provided was first class from start to finish as always - it’s a pleasure to book with you..
Thank you for booking my holiday. I really enjoyed my stay in Mauritius
All airlines were great and our resort in Maldives was excellent. Thoroughly recommend our Oblu Xperience for both families and couples. All inclusive was really good and a great variety of cuisines. Thank you Brody for organising our trip.
Outstanding from start to finish, with faultless electronic and human communications throughout. Dexter Tahsin is a legend!
Thank you for suggesting we went all inclusive. It was the correct choice. Brilliant holiday.
Everything worked out very well. Many thanks to Nicky Degun for all her amazing help in making this a holiday to remember.
Liam Rush is simply outstanding! I will continue to book future flights with him as he's always friendly, personable and efficient. A great advocate for the company .
Very responsive and extremely helpful. Thank you
We booked a small group tour because we wanted company but it turned out to be just us.
Excellent customer service especially from Finley Bee who kept us updated throughout the process.we have already recommended DialAFlight to friends and family.
The dodo's image is everywhere you look in Mauritius, from the moment you arrive at the airport to the cover of restaurant menus. It seems a strange emblem to use to promote the island, considering it was the very place they were hunted into extinction in the 17th century.
The 3ft-tall, flightless birds were killed by dogs, cats, rats, pigs and, of course, humans who ate them, despite the unpleasant taste, until they became extinct in the 1660s while the island was under Dutch rule. But it's the national bird of Mauritius. And, like the dodo, the island has a complicated history. Replacing the Dutch, the French invaded in 1710 and ruled Mauritius for 100 years.
The population speaks French today despite the British colonisation beginning in the early 19th century (Mauritius became an independent nation in 1968). The majority of the population is of Indian descent, with residents also hailing from Africa, Fiji, China and, of course, Europe.
Mauritius is surprisingly verdant, full of rich green hills, woods and lush farmland. And another big surprise was its incredibly well-maintained road network.
Mauritius is a wealthy island with its sugar, rum and cut-flower exports. I travelled north up the east coast to Shangri-La's Le Touessrok Resort, which reopened at the end of last year after a major refurbishment (previously owned by the One&Only group).
No matter what time you arrive, your breath will be taken away by the entrance to the hotel with its huge mangrove tree filled with fairy lights - and then by the local art and huge, blown-glass light fittings in the foyer.
The resort sprawls across the bay with low-level beachfront villas connected by a path which you can use to pop to one of the three private beaches.
Depending on which way the wind's blowing, you will always find a tranquil suntrap; well, mostly tranquil - sometimes you'll get a party boat whizzing by with rum-soaked guests dancing on deck. As well as the beaches, the Mauritius hotel has two beautiful, and very quiet, swimming pools surrounded by tropical plants and trees. Lying in the shade and taking the occasional dip to cool off, the days could not have been more perfect. The hotel also has regular motorboat shuttles to its two private islands.
One is the venue for watersports such as parasailing and kite-surfing, while the other has an 18-hole golf course and a huge stretch of totally unspoilt beach, where we were serenaded by a guitarist who played Light My Fire ('Have you heard of The Doors?' he asked).
You might not want to, but there are plenty of opportunities to leave the resort. You can canoe among the mangrove trees, visit a local rum distillery, cycle along the coast or have a speedboat tour along the coast.
Our driver Charles was no stranger to full throttle, and we charged along with music blaring, leaving boats of Japanese tourists bobbing in our wake. We anchored at the Blue Bay Marine Park where we dived from the boat to snorkel among beautiful fish. Back in the boat, we were taken to a waterfall where we saw monkeys eating mangos from the trees on the bank, then to Fouquets Island, which houses an old lighthouse built by slaves, and to an ocean sandbank for a great view of the island.
The only view that's better is through the plane window as you leave, but you'll be too sad it's all over to appreciate that one.
First published in the Mail on Sunday - November 2016
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