Your calls always answered within 5 rings.
Molly is a diamond! We only use DAF now, mostly because of Molly and the incredible service we get. Keep it up!
I don’t think you could have helped more. We were very impressed.
Sadie Stallion is quite simply the best travel consultant I have ever worked with. She understands us, knows our likes and dislikes and provides us with informed recommendations that exceed our expectations over and over again. It is a pleasure to work with her as our trusted travel advisor.
Very approachable, flexible and accommodating with itinerary changes, suggestions and overall efficiency of the holiday booking. We had an amazing time and everything went perfectly! Many thanks
Another excellent trip! Thank you
Gordon is the man!
Charles and the team were fantastic from Day 1. Everything was perfect. Thank you for the transfers and the hotel recommendations. We had the best holiday.
Fantastic from start to finish. Finley made the process smooth and easy. Hotel was wonderful and they also upgraded us, so we felt really looked after. Great service from DialAFlight
Nicholas always gives us great holidays. We have passed on his email to friends. He is very friendly and excellent at his job and clearly loves what he does.
Kitty did a very good job of arranging our holiday without any fuss, getting back to me when promised and keeping us informed. Will definitely be using DialAFlight again.
Transfers from the airport were not included but DialAFlight did not tell us this, nor was it mentioned in the advert. We bought the package with free golf but the resort did not agree with this when we arrived. DialAFlight sorted this quickly.
Great holiday with support every step of the journey - thank you and looking forward to holidays in the coming years.
Ian was unreal once again, service delivered emphatically. Won’t fly Air Mauritius again though.
I have used DialAFlight and Lee for over 30 years for business and personal travel and the company has never let me down. Ist class service, competitive flight and holiday prices, no more than 5 rings before the phone is answered plus a 24hr emergency number if you do get into trouble (and it does happen). For end to end service DialAFlight is the company to call.
Marty was excellent. He managed to upgrade us for our honeymoon with the honeymoon package which was just amazing. He also suggested using the Gatwick lounge as we had our 6 month old baby with us and arranged for our transfer to have a car seat (which I only thought about last minute!). We would absolutely book another holiday through DialAFlight
Sugar Beach is one of the best hotels we have stayed in. A fantastic hotel. Food is excellent and all the staff are super friendly and welcoming. Bruce had organised transfers and they were there waiting for us and had children’s seats as requested. We had a superb holiday.
Kirsty always does her best to support our travel plans making sure everything goes smoothly
After years of working with Mason he knows exactly what I want and I trust him with all my arrangements
Excellent as usual!
Ian Newton was a great help - good communication, quick responses and very patient ensuring I got the perfect holiday
Sophie was wonderful when we had to rearrange our trip at very short notice. It was stressful, but having her deal with the airline and hotel was brilliant. Thank you for a fantastic holiday.
Liam Rush is knowledgeable, helpful and very professional.
Your follow up service and personal contact is very good. Keep it up!
Tristan was fantastic as ever
Lucas Moore has excellent knowledge - this isn’t the first trip he has organised for us. We are already in contact with him for the next one.
Patrick is brilliant. He listens to what I am looking for and goes above and beyond in terms of customer service.
We got very good advice. Our stay was perfect.
Fabulous attention to detail. Consistently great service
You can't improve on perfection!
Philippa was great. She made sure all our complicated bookings worked.
It must surely be the ultimate resort. No other word could do full justice to Fregate Island in the Seychelles, as ecological and nurturing of wildlife as it is luxuriously exotic.
It's a place for honeymooners and second-honeymooners, for any of those extra-special, once-in-a-lifetime holidays that come tied up with a romantic red bow.
At Mahe airport, we were whisked into a waiting helicopter, lifting off almost instantly for the 15-minute flight. Fregate doesn't do things by halves.
The white fringes and forest-green interior of Fregate Island came into view; it looked remote from the world, like a Desert Island Discs island.
Yet this is a mirage with a helipad, a landing strip, harbour, yacht club and a tiny historic chapel - not to mention sumptuous villas, each with an infinity pool, Jacuzzi, large sun terrace and shaded double day-bed.
Our villa was perched on a clifftop looking out over a sapphire sea, and a more romantic home for five days was hard to imagine. Rough-hewn steps led down to a tiny private beach where the sand was white and soft like tropical snow.
We had a butler, Jared, to look after us. Showing us round the three-room villa, he explained its delights and luxuries - the flatscreen TVs, the music system, the outside and indoor showers - then suggested we must be ready for some food.
Meals, we soon discovered, could be taken whenever and wherever we chose: at Plantation House - the restored home of the island's original 19th Century planter that had a little museum attached - in The Pirate's Bar, the library, on any of the island's seven beaches, or even in a splendid treehouse high up in a banyan tree.
We chose to explore the Fregate House restaurant adjacent to the reception and boutique, effectively the island's hub.
We ate delicious seafood and crab salads while marvelling at the view. The watchword of Fregate is privacy: it is in the island's DNA. This wouldn't be a perfect holiday destination for clubbers, but nature-lovers, paparazzi-shy celebrities, honeymooners - who can request a distant villa - and seekers of sun and solitude would all be in seventh heaven.
Families, too, would love it. The island, three miles square and the most isolated of the Seychelles granite islands, has species unique to its shores and is a natural playground.
About 2,000 giant Aldabra tortoises roam free, and during a tour of the island we were shown the nursery for the protection of the vulnerable baby tortoises.
Our island tour had begun with a history lesson, taking us back a few million years to when India parted from Africa and floated north, leaving 115 scattered fragments that were to form the Seychelles.
They were uninhabited until the 15th Century, when pirates became the first settlers - the famous Olivier Levasseur, 'La Buse', is said to have buried his treasure here, but it has still to be found.
The ancient tortoises provided meat and were almost wiped out over time, though happily numbers are healthier now, for which Fregate, committed to conservation, can take much of the credit.
As well as our tour, we went on a nature walk with Carl, one of the conservation team. He told us about the ground doves eating the fallen fermenting figs from the banyan trees and becoming tipsy - we enjoyed seeing them rolling around like drunken sailors on the paths.
Fregate has an organic market garden, the pride and joy of chef Arnaud. His dishes were light and innovative. He prepared lunch using just-picked ingredients and, seated under a dainty pergola that Jared had erected for shade, we had an unbeatably healthy meal.
The night before, Jared and Arnaud had surprised us with a softly lit, romantic dinner à deux in the atmospheric library. We felt like a pair of honeymooning potentates (at our age?) and the menu was something else: yellow cherry tomato gazpacho; scallops flambeed with vermouth and served with oregano risotto; lobster mousse with caramelised fennel and a light lobster bisque; and a passion fruit sorbet for dessert.
But we did more than gorge on scrumptious food. There was almost too much to do in such a short space of time, including snorkelling with hawksbill turtles. On another morning we went deep-sea fishing and afterwards, what could beat an indulgently therapeutic massage at a top spa? Ornamental ponds, lemongrass tea to greet us, fragrant aromas: oils of the local ylang-ylang fruit gently applied.
With winter on the way, we are already thinking back to our five heavenly days there, the scintillating water, tropical sun and sumptuous meals, the fabulous views of the Indian Ocean. It was a place of sensuous serenity.
First published in the Mail on Sunday - July 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements