Fabulous attention from Megan and Nicholas, in fact whoever I spoke to was very helpful. This level of service is hard to find nowadays. Well done team you’re doing a fantastic job !
Stan Castle has been excellent and I will be booking again with him for our next trip very soon!
BA outbound flights were not up to standard, inbound much better
Easy to contact.
My travel went very smoothly, couldn’t have asked for more.
We couldn't have wished for a better service. We were looked after incredibly well every step of the way by Daniel Webb. Our resort was beautiful, the transfers were managed well and we couldn't have wished for a better holiday. As regular customers of DialAFlight, we know we can always rely on you to provide a great service and lots of helpful advice.
Once again, perfect service.
Seymourwas always there to help us and give us information and peace of mind
Thank you Claire and your team for helping us find an amazing holiday in Mauritius especially with all the last minute tweaks and changes we threw at you! DialAFlight made the experience smooth and stress free from beginning to end. Looking forward to our next adventure
Zoe was awesome. And anyone I have dealt with in the past has also been awesome. Always attentive and great at answering any questions. Unbeatable on price. I have already recommended to friends who are now your clients.
Nothing less than perfect from start to finish. As usual, Craig Paul ensured we had the best service. Would never use anyone else and most certainly recommend regularly.
Rupert and team were phenomenal. Thanks so much
Service has been impeccable - my go to person is Ryan who takes all the pressure off me.
Thank you Jason!
Justin was fabulous- personal touch, great communication - absolutely brilliant service
My experiences with DialAFlight are excellent - reliable and always prompt to receive a quick response from Bill Gardner and other staff.
We had an amazing holiday. Everything was as promised and you took away so much of the stress in planning and organising. Will definitely be coming back to you in future
Easiest holiday ever booked. Timings, flights, transfers and accommodation brilliant!
Will definitely use DialAFlight again. Great service
Seamless booking organisation by Alex Gache and great rep (Sarah) in resort. Will highly recommend DialAFlight!
Really helpful staff especially Jordan. Accommodated a last minute change in dates smoothly and quickly. Great service
Thank you Ivor Savage for all you help! We had a fantastic holiday and everything ran smoothly.
Everything went to plan - flights, hotel and transfers and the local tour agent was excellent.
We are so happy with excellent service from Liam Rush. He is so helpful. We had a great holiday and definitely recommend to our friends.
Great service from start to finish. Very helpful, efficient and professional. All details regarding the trip were emailed in a very easy to read format and any requests and updates were dealt with promptly. I would definitely recommend them.
We have already recommended you to our friends and will use DialAFlight again. Brodie Letchfield was most helpful and an excellent asset to your company.
The best and only travel agent I use. Always a great deal, great service and very competitive. My agent is the best !
Perfect handling of my holiday from start to finish. Thanks again Ross for all you do.
We are always happy with the service that we receive from DialAFlight
The idea of taking two small children to the Maldives is not something anyone of sound mind would usually entertain. The Maldives is a honeymoon destination, right?
The 26 atolls are renowned for their serenity… I'd been promised that the LUX* South Ari Atoll was different. Beloved of hand-holding couples but also child and eco-friendly, with a marine biology programme.
But on the flight, with husband Kenton, four-year-old Rafe and Allegra, eight, I was still questioning my decision to head there as a family.
On arrival there followed a 25-minute seaplane hop to our final destination.
South Ari Atoll is a big island resort by Maldivian standards. There are just over 190 villas and suites (either on stilts or nestled along the beach), nine bars and restaurants, a delicious ice-cream parlour, two pools, and countless watersports. But their ethos is to be a bit different from the usual family-orientated resort.
It is full of little secrets and surprises, such as a bright red phone box where you can call home for free, or the open-air photo-booth where my children amused themselves for hours by pulling funny faces at the camera.
There were messages in bottles hidden all over the hotel every morning, offering the lucky finder free pizza or bottle of wine. And a bar that popped up in various palm-fringed coves, where you could help yourself to a cocktail or three.
There were fresh coconut stalls, and stashes of chopped fruit here and piles of nuts there. In short, the walk to breakfast was fun. There was no better way to motivate Rafe to make the ten-minute walk down the beach each day for his boiled egg and soldiers than the prospect of finding a hidden treat along the way.
South Ari Atoll knows how to cater for children: there's a kids' pool, films on the beach, a kids' club with arts and crafts, and, best of all, the marine biology centre run by Italian powerhouse Francesca.
My daughter became rather obsessed with Francesca, a gorgeous polyglot, with a degree in marine biology and a passion for whale sharks with which she managed to enthuse everyone.
The resort has a major whale shark-spotting area on its doorstep, and Francesca and the rest of the marine centre staff photograph and monitor these gentle giants (they can grow to 40ft and weigh 21 tons) as part of a global preservation plan.
We spent most of our week on, or in, the water, either swimming in the crystal-clear ocean, snorkelling, or sailing. One evening, instead of going to watch stingrays being fed outside the Umami sushi restaurant, we fished for our supper. As a storm came in and the rain lashed down, the children became all the more determined to land any sort of catch - but to no avail.
Fortunately, some Japanese tourists who came with us caught plenty so gave us some of theirs. And what a delicious meal it made. There's nothing more glamorous than having your chef barbecue freshly caught fish while you sip a glass of rosé.
The best was yet to come. On our last day we went sailing on the resort's catamaran and we were joined by 30 or so over-excited dolphins that showed off their swimming skills for at least half an hour, much to Allegra's delight.
Just then the call went out from Dolores, from the marine centre: 'A whale shark! Over the starboard deck.' There was a mad scramble for masks and snorkels before we all threw ourselves over the side.
By a stroke of luck, as everyone else was swept in the wrong direction, I landed within a few feet of the whale shark's head.
Dark grey and the size of six London buses, it was one of the most beautiful, serene and impressive animals I have ever seen. For ten minutes we swam side by side, one of its large soulful eyes staring at me, and me staring right back. It was a heart-stopping, privileged moment I will never forget.
The hotel food was delicious, particularly the Umami sushi. However, it was the ice-cream parlour ICI that drove my children wild - choc, double choc, or choc with extra choc delight. There were marshmallows and sprinkles and Smarties to throw over the top. It was as if Willy Wonka himself had set up shop.
On that final day, as we stood on the jetty with our bags packed waiting for the seaplane, I did feel a terrible twinge of jealousy as a group of new guests arrived for their week of delights, while ours was over.
Whoever suggests the Maldives is not for families doesn't know what they are talking about - ask my children, one of whom came home a stingray-feeding pirate, while the other discovered she is actually a marine biologist.
First published in the Mail on Sunday - March 2016 More articles below...
First published in the Mail on Sunday - March 2016
More articles below...
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