Had a fantastic holiday and would definitely use again. Excellent service from Olivia Holt from the initial booking to the call before we started our holiday
The service was top notch help when need. Prompted about things that needed to be done. Out of hours service is a help in a pinch. Start to finish A1 service
Once again Sally excelled in helping us make the right choice. She is one in a million, thank you.
Specify exactly if there is shuttle to the airport and the baggage allowance
Too many times airlines change flight times which happened twice to us. More pressure should be put on airlines to financially compensate for this. I can't fault DialAFlight.
Aidan was amazing, as always! Helped out a lot especially as we had to cancel due to covid twice and transfer credit but we just got back from our honeymoon trip in Mauritius and it was the BEST holiday of our lives! We enjoyed it sooooo much and cannot wait to go back!
My only negative is the return transfer was booked way too late and we would have missed our flight had we had to wait in the normal check in. Fortunately one of the transfer team at the airport moved us to priority check in to push us through quicker. Everything else was perfect
Excellent holiday - resort was excellent but we had a 24 hour delay at Gatwick with British Arways and had to find last minute hotel accommodation. Not a good start.
Everything was sorted and worked like clockwork. We had the best honeymoon and didn’t have to arrange a thing.
John and his team were super helpful finding the right flights for us working with our budget.Timely updates and friendly reminders before travel so no issues and will gladly contact them again for our next family holiday
Doug was extremely helpful in rearranging the flights when Qatar Airways significantly altered the timings of my flights.
Orlando was a star as always. From the original enquiry to just before we departed he kept in contact and made us feel that we were always in his mind. Great service from a very helpful employee
Fabulous holiday with room we wanted. Thanks as ever, Kylie. We had a great time. Not being a whizz on the computer, we found the Maldivian health online form a bit of a challenge. It worked much better on our phone, in the end.
Mark was very professional and gave us all the information that we needed for a successful and stress free trip
Our flight to Mauritius was great, however the return flight was really disappointing. We asked for the baby bassinet and we were informed that our baby was too big, although he went in it on the way. So it seems pointless having those seats, as you need to hold the baby throughout the flight. We also asked for the baby meal, which was included in the ticket, and told he needs to be 2 years old to get it.
Jordan's knowledge of the hotel definitely helped to improve our stay. Got us upgraded to better rooms and booked into the happy hour. Perfect!
Very good service all round but it would have been really beneficial to have had our passenger ticket numbers earlier than the day of departure. This would have enabled us to check in online 24 hours before departure rather than on the day itself
Great personal service, answering all our questions and keeping us informed at all times, and providing all documentation early on in the booking.
Service was brilliant. Always updated when needed and contact with Niall was always quick and easy if we had any queries. Would definitely recommend and we will be using again to book our holidays
Amelia is excellent, always willing to help!
We had an amazing holiday in Mauritius. Thanks to Karl for his recommendations and sorting it out for us. We will definitely be using DialAFlight in future
Had a great holiday, thank you for an amazing time
Not overly impressed with BA Premium Economy.
Ryan always very helpful
No problems at all - went really ell.
Excellent customer service from knowledgeable and professional agents
Great customer service
Bradley always provides a smooth, faultless service and this was no different. Quick to respond to any queries and full of helpful advice. Had a brilliant time. Could never use anyone else!
Arthur is the dream maker of DialAFlight
Yet another well organised holiday. Over 15 trips with DialAFlight and they never fail to deliver .
I have been ruined. After
visiting the North Island resort in the Seychelles, I never want to go anywhere
else. It was a holiday that changed me, my husband Paul and our 14-year-old
twin daughters for the better, and at the same time we contributed to making
the island just that little bit better for the locals.
We travelled there during our daughters' half-term. From
the capital Mahe, the easiest way to get to North Island in 15 minutes is by
helicopter. Of course it is!
Take the family to the beaches of North Island
A SPECIAL PLACE
And of course the island, which measures just five square
miles, has beautiful white sand and the bluest of seas. There are only 11 guest
villas here, all five-star plus luxury, but the wonderful thing is there's
nothing fancy or flashy - no unnecessary in-room gadgets, just simplicity that
enhances the natural beauty of the island.
The combination of barefoot luxury within an exquisite wilderness sanctuary, laden with experiences
and immersive learning about the environment, makes it unforgettable. On our
second night, we'd had dinner on the beach and were heading back to our
villa when, in the dim headlight glow from our buggy, we saw the outline of a
magnificent giant tortoise.
Snacks being prepared by staff at North Island
ADOPTING A TORTOISE
What a beautiful creature, almost prehistoric. And there it
was, just a couple of feet from us. There are between 80 and 100 giant Aldabra
tortoises on the island, a breed endemic to the Seychelles. The one we were now
crouching down to admire was about 3ft long and 90 years old.
The next day we were invited to discover more about these
beauties from the passionate environmentalists and scientists who live and work
on North Island.Not only did we learn so much but we also became adoptive
parents to a baby tortoise called Corona. Maybe one day my great-grandchildren
will visit the island and see Corona fully grown.
One night we slept with a telephone next to our beds so we
could be woken if baby turtles, protected within their eggs at several points
around the island, hatched and needed help heading down to the sea. Alas it
wasn't to be on our watch.
Pelagic fish, rare tortoises and towering fan coral can be seen
NORTH ISLAND HISTORY
In 1997, when The Wilderness Group
bought North Island, it was a wasteland where feral animals and alien plant
species were choking and destroying all indigenous fauna and flora.
The company set out to reverse this
situation, and it has since established a sanctuary where natural beauty, and
threatened flora and fauna, have been saved.
Children throughout the Seychelles
come to stay and experience the island, and there is a constant effort to help
locals improve the environment.
LOCAL ACTIVITIES
I could have spent my week doing very
little but because everything is made so easy we ended up doing things we would
never normally do. I learned to scuba-dive along with the girls, Phoebe and
Theodora - something Paul has been pleading with us to do for years.
One afternoon we went fishing,
trawling from a boat, while Paul and I enjoyed a beer. We caught so many fish
that I barely had time to finish my drink. The chef was waiting to take our
catch straight to the kitchen and an hour later we were eating sushi by
candlelight on the beach.
Each of the 11 villas stretches out on
to powdery white sand and the properties feature a plunge pool, indoor and
outdoor bathrooms, and a kitchen filled with goodies.
Visitors here have included the Duke
and Duchess of Cambridge (on their honeymoon), George and Amal Clooney and
David and Victoria Beckham.
Meals on North Island are what you
want when you want - and more or less, wherever you want to eat them.
On our last night, the team prepared a
surprise for us and led us up a hillside jutting out into the ocean. As we
rounded the hilltop, we found cushions scattered on the rocks, a fire pit, and
tray containing all of our favourite drinks over the past week.
It was a most beautiful occasion in
the most amazing spot, overlooking the sea as the heat faded from the
day.
First published in the Mail Online - September 2018
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