Your calls always answered within 5 rings.
Our flight was cancelled unexpectedly. Airline did not keep us up to date. Contacted DialAFlight emergency out of hours and they were amazing. Sorted it all out for us, which removed all the stress and anxiety in a difficult situation! Thank you, will definitely recommend to family and friends.
Perfect trip. 5 stars
Very good responsive service, all emails were replied to, quickly and clearly. Thanks DialAFlight team!
Rebecca always does an amazing job with every trip I ask her for help with. A true asset to DialAFlight and wouldn’t go to anyone else.
Always helpful and patient. No query is too insignificant. A great company.
Excellent service. George was first class and gave us great confidence all would be good. He arranged assistance for my wife which was slick and invaluable. I recommend DialAFlight to everyone
Jane was brilliant and helpful and always quick to respond. Nothing was too much trouble
Fantastic help, communication and support as always. Many thanks especially to Philippa Wales.
Really appreciated updates.
Thank you for all your help
All great thanks.
As usual Stuart gave an excellent service. Our journey was seamless and worry free. Having the app to refer to was great. Thanks again - and we’ll be in touch soon to organise our next trip.
Excellent, the best travel agent!!
Excellent service - highly recommended
It's been a friendly and straightforward process.
Robbie Kharbhari excellent as always - reliable and sorted flights. Pleasure to talk to and got the job done!
Great service, thank you
I have booked several trips with DialAFlight and always had Ivor as my booking agent. Frankly, I wouldn’t use any other agency and Ivor is simply amazing. He has saved me a fortune in the past and always helps my wife and I to create bespoke travel experiences.
Always excellent service!
Quick service, prompt responses to queries. Would recommend
Air Canada were awful but love DialAFlight
My thanks to Tony Judge
I found the staff very friendly and helpful. Nothing is too much trouble. Will definitely book with the company again
Would never want to fly out of LHR Terminal 4. It is a hideous place to depart from or arrive to. Would pay more and fly out of a different terminal on a different airline.
Perfect in every way.
Excellent service as always. Every little detail is taken care of and any questions are answered so quickly. The App is also very useful.
Brilliant service as usual
Our return flight was delayed by 9 hours but that was nothing to do with you!
As with all of Troy’s trips this one was perfect.
Bill Naylor - and his team at DialAFlight have looked after my travel arrangements for a number of years. I would not think of going anywhere else for help - or managing the potential stress of bookings myself. They are so helpful and although I`ve never needed to call on them it is reassuring to know that they can be contacted if I had a problem.
I have been ruined. After
visiting the North Island resort in the Seychelles, I never want to go anywhere
else. It was a holiday that changed me, my husband Paul and our 14-year-old
twin daughters for the better, and at the same time we contributed to making
the island just that little bit better for the locals.
We travelled there during our daughters' half-term. From
the capital Mahe, the easiest way to get to North Island in 15 minutes is by
helicopter. Of course it is!
A SPECIAL PLACE
And of course the island, which measures just five square
miles, has beautiful white sand and the bluest of seas. There are only 11 guest
villas here, all five-star plus luxury, but the wonderful thing is there's
nothing fancy or flashy - no unnecessary in-room gadgets, just simplicity that
enhances the natural beauty of the island.
The combination of barefoot luxury within an exquisite wilderness sanctuary, laden with experiences
and immersive learning about the environment, makes it unforgettable. On our
second night, we'd had dinner on the beach and were heading back to our
villa when, in the dim headlight glow from our buggy, we saw the outline of a
magnificent giant tortoise.
ADOPTING A TORTOISE
What a beautiful creature, almost prehistoric. And there it
was, just a couple of feet from us. There are between 80 and 100 giant Aldabra
tortoises on the island, a breed endemic to the Seychelles. The one we were now
crouching down to admire was about 3ft long and 90 years old.
The next day we were invited to discover more about these
beauties from the passionate environmentalists and scientists who live and work
on North Island.Not only did we learn so much but we also became adoptive
parents to a baby tortoise called Corona. Maybe one day my great-grandchildren
will visit the island and see Corona fully grown.
One night we slept with a telephone next to our beds so we
could be woken if baby turtles, protected within their eggs at several points
around the island, hatched and needed help heading down to the sea. Alas it
wasn't to be on our watch.
NORTH ISLAND HISTORY
In 1997, when The Wilderness Group
bought North Island, it was a wasteland where feral animals and alien plant
species were choking and destroying all indigenous fauna and flora.
The company set out to reverse this
situation, and it has since established a sanctuary where natural beauty, and
threatened flora and fauna, have been saved.
Children throughout the Seychelles
come to stay and experience the island, and there is a constant effort to help
locals improve the environment.
LOCAL ACTIVITIES
I could have spent my week doing very
little but because everything is made so easy we ended up doing things we would
never normally do. I learned to scuba-dive along with the girls, Phoebe and
Theodora - something Paul has been pleading with us to do for years.
One afternoon we went fishing,
trawling from a boat, while Paul and I enjoyed a beer. We caught so many fish
that I barely had time to finish my drink. The chef was waiting to take our
catch straight to the kitchen and an hour later we were eating sushi by
candlelight on the beach.
Each of the 11 villas stretches out on
to powdery white sand and the properties feature a plunge pool, indoor and
outdoor bathrooms, and a kitchen filled with goodies.
Visitors here have included the Duke
and Duchess of Cambridge (on their honeymoon), George and Amal Clooney and
David and Victoria Beckham.
Meals on North Island are what you
want when you want - and more or less, wherever you want to eat them.
On our last night, the team prepared a
surprise for us and led us up a hillside jutting out into the ocean. As we
rounded the hilltop, we found cushions scattered on the rocks, a fire pit, and
tray containing all of our favourite drinks over the past week.
It was a most beautiful occasion in
the most amazing spot, overlooking the sea as the heat faded from the
day.
First published in the Mail Online - September 2018
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