Your calls always answered within 5 rings.
Lauren was excellent and knowledgeable. She was able to coordinate my partner and I allowing us to meet with friends and travel on the same flights. Our package via Mauritius to the Seychelles worked perfectly.
Mauritius now expect you to fill out an arrival form prior to departure. Does not appear on any instructions on any websites as far as I know.
Excellent communication and assistance.
If only you could pay for the trip as well as organise it I would be in heaven!
Will book my next trip through DialAFlight. Very friendly service. Thank you for all your help.
Everything worked well. The DialAFlight team are very helpful and can be relied upon for every contingency.
Very good service from Lloyd.
I recommend your excellent services to everyone who needs flights. Wouldn't use anyone else!
Paige was excellent arranging our flight so efficiently at short notice. Very polite and professional.
It went like clockwork
The trip was exceptional - absolutely exceeded expectations and we are most grateful to Guy for his service, support and commitment to making it happen.
Many thanks to Tom for your help.
Thomas helped us put our holiday together. He was very knowledgable and kept us up to date with everything. Nothing was too much trouble
Mason and team are amazing at organising and knowing exactly what we need. After so many years I would not use anyone else to arrange my travel.
Karl Patel, goes above and beyond, which is really appreciated!
Huge thank you for your advice. Absolutely loved our holiday and would highly recommend DialAFlight as it’s so reassuring to have support over the phone should you need it.
We really liked the hotel. But we will never fly on Air Mauritius again. We were delayed by 90 min on the tarmac with no explanation then when we landed in Mauritius we realised all baggage except business class had been removed from the plane at Gatwick. Bags eventually delivered at midnight the following day!
My second set of holidays sorted by Mr Orton this year. He was superb handling changes because of the war. Made some fantastic suggestions for both Sri Lanka AND the Maldives.
I would say stand out factors of the service I received would be: Professional, excellent communication and knowledgeable staff. I would like to thank Dale for his patience and excellent customer skills.
Thank you Samuel for another incredible and memorable holiday!
Neil was so helpful as our flights were via Doha and the war had begun. When the flight was cancelled by the airline and we thought our holiday was gone - he shocked me by finding alternative flights to Sri Lanka. Without using DialAFlight we would never have travelled.
Great trip despite flight issues.
Great service and excellent communication throughout the process.
Ivor consistently delivers great customer service and information about the destinations I am interested in. He will ensure he delivers what is required and to the set budget. Our multi trip holiday to Sri Lanka was amazing - so thanks once again Ivor for nailing our brief
I have used DialAFlight and Dale several times. Always helpful and reliable. Wouldn’t use anyone else
The airport lounge was great.
The airline told us that special assistance was only booked for the outbound flights, so when we got back to Heathrow they refused to take us! I highly doubt this as Leah always books it ...
All excellent and Curtis exceptional
Teddy was very helpful
Extremely helpful. Many thanks
While I sip rum at a beach bar on the north-west coast of Mauritius, the mixologist inadvertently sets fire to his blowtorch. He dances away, flames spouting everywhere, assuring us: 'All is fine, all is good! What's life without a little drama?'
What indeed? Last time I came to Mauritius the entire week was spent on a sun lounger, doing nothing more than watching the waves flop in and out. I was missing something.
Mauritius is renowned as honeymoon central but there is so much more to this island in the Indian Ocean, off the coast of Africa. I get talking to a 50-something couple at the bar. Their first trip to the island was their honeymoon (of course it was); then they brought their children. 'Now the grandchildren come too. We all love it.'
Mauritius as multi-generational family-friendly holiday? I can see their point. The island is notably safe. It regularly tops the tables as the most peaceful country in Africa with a strong economy, generally good standard of living, and a stable political climate.
People are uniformly friendly and welcoming. There's nothing poisonous here; even the sharks are kept at bay by the reef that hugs the island.
Walking on the beach at the Beachcomber Trou aux Biches resort, on the north coast, I wish I'd come here when my son was small.
Sitting in 35 hectares of tropical gardens facing a stretch of lagoon, it has the kind of kids' club that simply didn't exist when my son was young: free for children aged three to 11, open from 9am right through until 11pm, and packed with wholesome fun activities.
The woman on the next sun lounger admits she and her husband hadn't intended to park their two in it quite so much, but a couple of hours of child-free sunbathing often stretches into sundowners and then, yup, adult-only suppers. Hey, no judgment.
Outside the resorts, Mauritius feels strangely familiar. Cars drive on the left; the road signs and layout are firmly British and English is spoken widely alongside French. Yet palm trees line the streets, sandy-coated dogs loll in the puddles of shade; breeze block churches stand next to Hindu temples with pastel spires in Iced Gem colours. It's as if Kerala has come to Surrey.
All beaches are public and everyone has a favourite. I fall in love with the wild expanse of Le Morne in the south west with its dramatic backdrop of Unesco World Heritage site, Le Morne Brabant, a basalt mountain dotted with caves used as shelters by runaway slaves in the 18th and 19th centuries.
Snorkelling the reef is pure Finding Nemo with stripy brightly coloured fish and the occasional turtle, all within doggy-paddle distance of the beach. I hop on a speedboat and shoot out over the reef with a sheer 'whoop' of adrenalin-fuelled joy. The driver kills the engine and we bob quietly, necks craned. Dolphins and even a whale have been seen recently.
'There!' A fin breaks through the cobalt water. 'Go! Go! Go!' shouts our guide and there's a scramble into the water, a mess of fins and snorkels. They're fast, these bottlenose dolphins, twisting and swerving. More boats appear, pursuing the pod like a pack of paparazzi in full cry after a celebrity. There are rules about engaging with wildlife but, as we motor away from the melee, we're told not everyone follows them.
Further north, the beaches are busier and buzzier, edged with grass and trees, and dotted with street food vans. Mauritius is an easy-going blend of cultures, each bringing its own flavours - from French to Chinese, African to Indian.
The vans are a must-try for dishes such as dholl puri (curry filled pancakes); boulettes (dumplings); and gato pima (deep fried chilli bites). Mauritius isn't just one big beach though: it has five mountain ranges with beautiful waterfalls and dense forest - hiker heaven. I take a trip to the Ebony Forest, where conservation work preserves the native trees and protects endangered species.
The ebony trees are less dramatic than I'd expected but, as we pause at a viewing platform, I spot a huge fruit bat hanging in a tree. A little bright green gecko poses on a wall. Striking and welcoming - it's a great combo.
I end my stay at the famous Royal Palm, another Beachcomber property, just outside the bustling town of Grand Baie.
On the final evening I take a sunset boat trip - a romantic cliche but that's fine. As the sun starts its sudden plunge into the silver ocean, I take a glug of champagne and toast this friendly country, which offers such a welcome respite from our dreary British winters. And a great choice for honeymooners, too, of course.
First published in the Daily Mail - November 2024
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