Based on 8888 reviews on Trustpilot
020·7962·9933
Bradley went above and beyond. Astonishing patience and capacity to support our ever changing needs and the coronavirus landscape.
Very pleased - Kelly was amazing again.
We were made to feel so comfortable and the service was exceptional. Even better, my husband and l had a lovely surprise as it was our wedding anniversary. That was on the second leg of our journey. Keep up the great job, guys!
Personalised service and support throughout the whole process which involved postponement due to covid. Stuart especially went the extra mile to ensure we got the best deal and had the best holiday!
Thanks for setting up a great trip. Hoping you can find us another exciting deal for next year!
I received a very prompt and quick reply of any query. I do recommend other people
Lee and the team very helpful and proactive. I knew I’d be in good hands if I got into a pickle overseas.
In the face of adversity Ryan smooths out all the creases and we don’t go elsewhere now down to that relationship. Thank you.
Thanks to Libby, Raphael and Julian for going above and beyond, sending us everything we needed and even changing last minute flights.
Aidan was brilliant
Fantastic service! Always go above and beyond to ensure you get your perfect holiday for a great price! You are my go to travel agents. Thank you!
Gary was great as always, he helped us through the refund process on a holiday we booked just before Lockdown. He was then super proactive in helping us find an alternative trip, double-checking cancellation policies and giving us peace of mind.
Great communication with Teddy - every time!
Delighted with service from main contacts especially Helen and Michael
Fantastic experience and will be using you for our next trip!
Yet another great holiday to the Maldives organised by Rory. Great company to arrange your holiday, great personal service as not many companies do nowadays? Hopefully organising another trip for Xmas 2021 to Mauritius.
I am thankful more than ever to Gary for his amazing attentive service. He expertly navigated me through the covid restrictions and last minute change of hotel due to unforeseen circumstances. I am also very happy at the service he has provided to every one of my referrals who have come back to me so thankful for the introduction. Keep up the great work Gary. Look forward to the next booking
Fantastic communication from start to finish. Personalised service. With the added stress of the second lockdown in November, Miles and his team did a great job reorganising the flights and hotel.
Josh was extremely efficient and helpful especially because we were stranded out of the UK because of the Covid-19. Josh arranged new flights and was contactable 7 days a week.
During a difficult time abroad with the development of the Coronavirus, your assistance and reassurance was greatly appreciated.
Amy and Shane provided excellent customer service. Contacted me in Mauritius and ensured I was able to get back home before airport shut down. They were brilliant. Thank you both.
As always, excellent service
Excellent help, quick with flights - and they have been amazing considering what the country is going through
Thanks Troy for getting us home. We will always come to you for our travel needs
My whole experience of using DialAFlight has gone way above expectations. Brody has been fantastic, but also praise to everyone else who we spoke to during our trip to Mauritius. Our flights had to be changed and it couldn’t have gone any smoother. Whilst others in the hotel struggled we got a flight, got the seats we wanted, didn’t have to pay any extra - it was all completely seamless. Your customer care is some of the best I have ever experienced. We’ve booked with other operators and booked direct but won’t be going back. I’ve recommended your services to every person who has mentioned flights.
Great to speak to a human and not a robot.
Fabulous trip, everything went like clockwork as usual from Neil and his team
Thanks to Finn for arranging everything as promised
Jim comes up with the best suggestions every time.
Would have been nice to know Jan to Mar is the cyclone/rainy season
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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