Your calls always answered within 5 rings.
Air Mauritius is not good - delays both ways.
Phoebe was fantastic. Everything ran like clockwork.
Excellent service. Always someone at the end of the phone to answer queries and sort any issues. Well informed staff who do answer promptly and they do what they promise! I highly recommend them .
Thanks for making these arrangements for our trip to Sri Lanka. Everything worked perfectly.
The travel manager was great in supporting Patrick with his flight experience and he had a great holiday. The flight back was very nice and relaxed.
Always better to have a person to talk to
We thoroughly enjoyed our holiday. Keely was great and we look forward to booking with you again in the very near future.
A complex booking that was really well put together and worked really well. We couldn't have had such a wonderful family holiday without the expert help and guidance of Ben, who was absolutely brilliant throughout.
Safe journeys to and back. Smooth flight. All in all very good
Hotel was amazing and Danny Perez was so helpful throughout.
Fabulous trip. No curve balls. Everything worked so smoothly and it was great not having to think about any of the detail beforehand or during. Thanks Jenson!
Everything went like clockwork
We had excellent support and ideas on where to go and what to see. Tammy easily adapted our plans as our needs changed. She sourced excellent partners in Dubai, Sri Lanka and the Maldives who also made sure they were available with advice and information, so making our whole experience stress-free.
Once again well organized and great hotel pick by Adrian
Always very good
Dominic sorted a 'once in a lifetime' holiday to the Maldives. He was responsive with emails and also rang me when needed. This is the best service of any travel company I have used and I can honestly say they have been faultless with organising two huge holidays with 5 people each time. He makes it all stress free
Stevi was excellent. Very responsive. Always attentive with the patience of Job (biblical character). DialAFlight never fail to disappoint. I have flown with you guys for around 30 years which is testimony to the great service received. I should have a loyalty card!
Good communication with Billy on arranging the holiday we wanted. Happy to arrange a tailormade Tour for us and get the flights and schedule we asked for. Good follow up and always available on the phone or email to chat things through. Very happy with the service and support
Excellent response time when problems arose, thank you
Kanifushi Island was beyond our expectations and a fabulous place to visit, truly paradise. We would like to sincerely thank DialAFlight for arranging our fantastic Honeymoon and would not hesitate in recommending them to anyone for their future holidays.
Once again, a first class service from DialAFlight
Wayne was informative and provided me with the best possible service. The holiday was brilliant from start to finish
Of all the holidays I’ve had this has to be up there with the best! I have a happy wife which means happy life. Thank you Arthur for your hotel suggestions
Molly is a diamond! We only use DAF now, mostly because of Molly and the incredible service we get. Keep it up!
I don’t think you could have helped more. We were very impressed.
Sadie Stallion is quite simply the best travel consultant I have ever worked with. She understands us, knows our likes and dislikes and provides us with informed recommendations that exceed our expectations over and over again. It is a pleasure to work with her as our trusted travel advisor.
Very approachable, flexible and accommodating with itinerary changes, suggestions and overall efficiency of the holiday booking. We had an amazing time and everything went perfectly! Many thanks
Another excellent trip! Thank you
Gordon is the man!
Charles and the team were fantastic from Day 1. Everything was perfect. Thank you for the transfers and the hotel recommendations. We had the best holiday.
A BIT OF HISTORY
In his 1891 book Palms And Pearls: Or Scenes In Ceylon, Alan Walters highlights a 14th century Icelandic work which names Paradise as an island off India 'studded with flowers', which he believes to be Ceylon, renamed Sri Lanka in 1972.
And French author Hugo Victor is believed to be referring to Sri Lanka when he writes: 'Paradise is a spot in the Orient productive of all kinds of woods and pomiferous trees: it contains the Tree of Life; there is neither cold nor heat but perpetual equable temperature.'
Arrival in Sri Lanka, with the chaos of Colombo airport and the surrounding roads, seemed some way from that early notion of Paradise.
But once you reach the areas of natural beauty, you'll see why the Paradise description is so apt. There are 26 national parks in Sri Lanka, each one teeming with wildlife. I stayed at the Uga Escapes resort of Chena Huts, in Yala National Park.
A PLACE TO RELAX
The hotel is intimate, with just 14 luxury suites, and they're spread out to ensure maximum privacy.
A sign on the path to the hotel declared that an elephant had last been sighted here just three days before.
One lunchtime, we were enjoying a watermelon martini at the bar when four monkeys sat down just yards away. And on another occasion, we wandered down to the sandbanks below the resort and heard a huge crash. Turning around slowly, we came face to face with an elephant. He was unfazed, but we were overcome with emotion. It was one of the best moments of my life.
You might think that the staff would become blasé about living so close to wildlife, but they delighted in showing us photos of leopards, crocodiles, wild boars and elephants which had all meandered into the hotel grounds. The private suites at Chena Huts are similar to safari lodges: vintage camping lamps, a freestanding bath, a huge bed, colonial style rugs and - a safari essential - Nespresso machine.
There's a plunge pool in the garden of each suite, too - as well as an enormous, lagoon-like pool moments away.
Meals and alcohol are inclusive and you can turn up to eat at any time. And once you've tasted the Sri Lankan fish curry, you'll want to sign up for the cookery classes offered by the head chef.
At 6.30am every day you can set off on a safari tour of the park (or at 3.30pm, though morning gives you a better chance of leopard sightings). Driving through the park, you'll suddenly come to a clearing which looks as if you've been transported to Africa, with huge lakes covered with water hyacinths, and mountains looming in the background.
We saw toucans, elephants, leopards, monkeys and water buffalo - a fabulous experience.
Following our stay at Chena, we set off on a three-hour drive to Weligama, a popular surfing beach on the south coast. Here we stayed at Cape Weligama resort, perched on a clifftop.
The resort has an activities centre where you can take out surfboards, snorkels and paddleboards. There are also scuba-diving courses. I was happier sitting by the Moon Pool - an infinity pool fringed with palm trees where you can watch the surfers bobbing like buoys, waiting for the next big wave.
A VISIT TO GALLE
The nearby town of Galle is one of the most distinctive on the island. It features a 16th century fort built by the Portuguese. We had tea at the Galle Fort Hotel, the most chic destination on the coast.
Back in Colombo,Residence, another Uga Escapes hotel, is the
perfect sanctuary. It's a ten-minute walk from the Town Hall and near the
Gangaramaya Temple, so ideal for sightseeing. We sat by the hotel pool sipping
a gin and tonic and plotted how to return to Paradise as soon as
possible.
First published in the Mail Online - September 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements