Your calls always answered within 5 rings.
It was a brilliant holiday - James listened to our preferences and managed to get them confirmed. Very pleased with how smoothly everything worked out. Thank you
Lauren was excellent and knowledgeable. She was able to coordinate my partner and I allowing us to meet with friends and travel on the same flights. Our package via Mauritius to the Seychelles worked perfectly.
Mauritius now expect you to fill out an arrival form prior to departure. Does not appear on any instructions on any websites as far as I know.
Excellent communication and assistance.
If only you could pay for the trip as well as organise it I would be in heaven!
Will book my next trip through DialAFlight. Very friendly service. Thank you for all your help.
Everything worked well. The DialAFlight team are very helpful and can be relied upon for every contingency.
Very good service from Lloyd.
I recommend your excellent services to everyone who needs flights. Wouldn't use anyone else!
Paige was excellent arranging our flight so efficiently at short notice. Very polite and professional.
It went like clockwork
The trip was exceptional - absolutely exceeded expectations and we are most grateful to Guy for his service, support and commitment to making it happen.
Many thanks to Tom for your help.
Thomas helped us put our holiday together. He was very knowledgable and kept us up to date with everything. Nothing was too much trouble
Mason and team are amazing at organising and knowing exactly what we need. After so many years I would not use anyone else to arrange my travel.
Karl Patel, goes above and beyond, which is really appreciated!
Huge thank you for your advice. Absolutely loved our holiday and would highly recommend DialAFlight as it’s so reassuring to have support over the phone should you need it.
We really liked the hotel. But we will never fly on Air Mauritius again. We were delayed by 90 min on the tarmac with no explanation then when we landed in Mauritius we realised all baggage except business class had been removed from the plane at Gatwick. Bags eventually delivered at midnight the following day!
My second set of holidays sorted by Mr Orton this year. He was superb handling changes because of the war. Made some fantastic suggestions for both Sri Lanka AND the Maldives.
I would say stand out factors of the service I received would be: Professional, excellent communication and knowledgeable staff. I would like to thank Dale for his patience and excellent customer skills.
Thank you Samuel for another incredible and memorable holiday!
Neil was so helpful as our flights were via Doha and the war had begun. When the flight was cancelled by the airline and we thought our holiday was gone - he shocked me by finding alternative flights to Sri Lanka. Without using DialAFlight we would never have travelled.
Great trip despite flight issues.
Great service and excellent communication throughout the process.
Ivor consistently delivers great customer service and information about the destinations I am interested in. He will ensure he delivers what is required and to the set budget. Our multi trip holiday to Sri Lanka was amazing - so thanks once again Ivor for nailing our brief
I have used DialAFlight and Dale several times. Always helpful and reliable. Wouldn’t use anyone else
The airport lounge was great.
The airline told us that special assistance was only booked for the outbound flights, so when we got back to Heathrow they refused to take us! I highly doubt this as Leah always books it ...
All excellent and Curtis exceptional
Teddy was very helpful
Going back to a place you have really enjoyed can be a bit of a risk. Can you recreate those happy memories?
We went to the Maldives four years ago and loved it. This time we returned over Christmas.
This was my first 'hot' Christmas. My wife Storm is from Australia, so when she was growing up, December 25 was a day spent on the beach or playing cricket on the lawn.
I, meanwhile, grew up in Ireland, so I'm used to wet, cold and damp days. If we were really lucky, we had snow.
FOR THE WHOLE FAMILY
As we were taking four children - my three older ones, Jack, 18, Missy, 16, and Ali, 12, and our baby Cooper, who was born last April - I was a little anxious. How would a non-traditional Christmas in the sun appeal to them? But from the moment we arrived at Anantara Kihavah Maldives Villas, they loved it. We were delighted to discover we even had a Christmas tree in our room - with gifts underneath.
It was the children's first trip to the Maldives, and the journey is a thrill in itself. After arriving in the capital Male, we took the seaplane for the half-hour flight to Kihavah Huravalhi. We flew over glorious desert islands before landing on a beautiful turquoise lagoon.
THE VILLA
As we stepped on to pristine white sand, the staff were waiting, singing welcome songs, clapping and beating drums - it was magical. Garlands were hung around our necks and we were handed glasses of fruit punch. We suddenly felt very cosseted.
Next came the excitement of being taken to our villa - an over-water one which was fantastic. In the bathroom there was a glass floor, which made for an interesting, if slightly unnerving, experience.
On the way to the villa we could see uninhabited islands surrounded by reefs which we were told are home to turtles, eels and beautiful coral formations. Anantara forms part of the Baa Atoll, with baby sharks, stingrays and every fish you can imagine. It meant the snorkelling was exceptional.
We needn't have worried about the children having a good time - the staff worked tirelessly to make certain everyone was happy.
LIKE A DREAM
The food was phenomenal, the service extraordinary, the weather brilliant, the sea perfect. We were floating on air.
And any anxieties about Christmas were swept away when Father Christmas arrived on a banana-boat!
At Anantara they take dining to new levels. At Sea, an underwater restaurant, you dine inside a tank and the fish are outside looking in at you.
One of its attractions is the world's first underwater wine cellar. Wine with depth, you might say. But when we were in Sea, we couldn't bring ourselves to order the fish - in the circumstances it seemed wrong!
HOLIDAY HIGHLIGHTS
We liked Fire, a Japanese teppanyaki restaurant, while Salt, an Asian fusion restaurant, was also superb. All the children loved the food. The new Sky Bar, with its own DJ, was a very cool place and it features an observatory. We could have sat there all night looking through the telescope at the stars.
The children were never bored. There was something going on all the time and lots of other children were there, so they were never short of people to hook up with for a game of beach volleyball, for example.
One day we all went on a boat trip which allowed us to snorkel out on the reef - we were right among the turtles.
EVENING ENTERTAINMENT
In the evenings, we loved the open-air cinema, watching movies under the stars.
The resort also had a good kids' club - Ali had a brilliant time making sushi.
In the evenings, there was a pool party with a DJ, and on New Year's Eve there was a band and fireworks. Did I succumb to the temptation of performing on New Year's Eve? Of course I did - I can't help myself. I sang my hit When You Say Nothing At All, which seemed to go down well.
When I was growing up in Ireland, we never left the country - Killarney was as good as it got for me. Every summer, we'd go for a couple of weeks to a guesthouse. We had a great time -but it's still quite a leap from Killarney to the Maldives!
First published in the Mail on Sunday - April 2018
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