Your calls always answered within 5 rings.
It was a brilliant holiday - James listened to our preferences and managed to get them confirmed. Very pleased with how smoothly everything worked out. Thank you
Lauren was excellent and knowledgeable. She was able to coordinate my partner and I allowing us to meet with friends and travel on the same flights. Our package via Mauritius to the Seychelles worked perfectly.
Mauritius now expect you to fill out an arrival form prior to departure. Does not appear on any instructions on any websites as far as I know.
Excellent communication and assistance.
If only you could pay for the trip as well as organise it I would be in heaven!
Will book my next trip through DialAFlight. Very friendly service. Thank you for all your help.
Everything worked well. The DialAFlight team are very helpful and can be relied upon for every contingency.
Very good service from Lloyd.
I recommend your excellent services to everyone who needs flights. Wouldn't use anyone else!
Paige was excellent arranging our flight so efficiently at short notice. Very polite and professional.
It went like clockwork
The trip was exceptional - absolutely exceeded expectations and we are most grateful to Guy for his service, support and commitment to making it happen.
Many thanks to Tom for your help.
Thomas helped us put our holiday together. He was very knowledgable and kept us up to date with everything. Nothing was too much trouble
Mason and team are amazing at organising and knowing exactly what we need. After so many years I would not use anyone else to arrange my travel.
Karl Patel, goes above and beyond, which is really appreciated!
Huge thank you for your advice. Absolutely loved our holiday and would highly recommend DialAFlight as it’s so reassuring to have support over the phone should you need it.
We really liked the hotel. But we will never fly on Air Mauritius again. We were delayed by 90 min on the tarmac with no explanation then when we landed in Mauritius we realised all baggage except business class had been removed from the plane at Gatwick. Bags eventually delivered at midnight the following day!
My second set of holidays sorted by Mr Orton this year. He was superb handling changes because of the war. Made some fantastic suggestions for both Sri Lanka AND the Maldives.
I would say stand out factors of the service I received would be: Professional, excellent communication and knowledgeable staff. I would like to thank Dale for his patience and excellent customer skills.
Thank you Samuel for another incredible and memorable holiday!
Neil was so helpful as our flights were via Doha and the war had begun. When the flight was cancelled by the airline and we thought our holiday was gone - he shocked me by finding alternative flights to Sri Lanka. Without using DialAFlight we would never have travelled.
Great trip despite flight issues.
Great service and excellent communication throughout the process.
Ivor consistently delivers great customer service and information about the destinations I am interested in. He will ensure he delivers what is required and to the set budget. Our multi trip holiday to Sri Lanka was amazing - so thanks once again Ivor for nailing our brief
I have used DialAFlight and Dale several times. Always helpful and reliable. Wouldn’t use anyone else
The airport lounge was great.
The airline told us that special assistance was only booked for the outbound flights, so when we got back to Heathrow they refused to take us! I highly doubt this as Leah always books it ...
All excellent and Curtis exceptional
Teddy was very helpful
We drifted with the current. Beneath us bannerfish, butterflyfish, snappers, spangled emperors and unicornfish flitted about. Turtles and manta rays were miraculously unafraid.
We glimpsed the occasional reef shark; a brilliantly-maned lionfish. Who could resist another little passer-by named the seal-faced puffer? My wife Penny and I are passionate snorkellers, and the Maldives are among the great playgrounds for our kind.
Every hotel amid the thousand islands scattered across the Indian Ocean south-west of Sri Lanka offers boats for watersports and fish-watching.
Through the glass floor of our villa set on stilts above the sea at the Lux resort on South Ari Atoll, we watched the octopus that lived in a heap of rocks ten feet below. Remind me not to be reincarnated as an octopus: you spend half your life waiting for lunch to swim within tentacle-reach; the other half hiding, to avoid becoming somebody else's entree.
Guests reach the Lux resort via a half-hour flight, itself a pleasing little adventure, on one of the fleet of floatplanes that services the islands.
South Ari is less than a mile-and-a-half long, and one of its joys is the absence of motor vehicles: everybody walks, rides an electric buggy, or bikes. As the place is dead flat, even pedallers of our age are unlikely to suffer coronaries, and we went everywhere on two wheels.
The four restaurants serve every kind of Western and Asian food. We rotated between them, especially savouring the Italian place's pasta arrabbiata.
The Lux's 400-odd guests are a three-way spread of British, European and Asian. Each evening we walked the length of the island's pristine beach, watching tables set for the honeymooners who opted for candlelit dinners on the sand.
We fell in love with Goni, the warm, tough, laconic boatman who took us out to the reefs. I had special reason to appreciate him, because I would never have made it back into the pitching speedboat without being heaved onboard by his brute strength.
Uninhabited escape
On our most spectacular day, we peeled away from our usual group to take a private 20-mile trip to an uninhabited atoll.
On the passage we trailed long fishing lines, and I took up a rod to bring in a 20lb wahoo. Then for an hour we snorkelled blissfully, without another soul or boat in sight. Once ashore, Goni and his boys barbecued the wahoo and a couple of snappers. Penny and I lay idling, revelling in the dazzling white sand and azure sea.
Lunch was a gastronomic triumph, though if I am honest, the heavily-spiced snapper tasted better than my own catch. In the afternoon we snorkelled again, then Goni bounced us home across the sea at 40 knots.
Penny and I agreed that the remoteness, amid so much beauty, placed that day among the best of any holiday we remember.
Paradise must be preserved
As wonderful as it is, or simply because of its beauty, there is reason to be anxious about this paradise. On our barbecue atoll, it was of great concern to see it hasn't escaped the global plague of plastic waste, with many plastic bottles beached above the tideline.
And much of the coral in the Maldives is in a bad way - a stark reminder of what we have allowed to happen to the planet on our watch. It again highlights that unless concerted and decisive, committed action is taken, our grandchildren are unlikely to experience a fraction of the natural wonders we have seen, either at sea or ashore.
The damage to the reefs will of course also affect the fish populations - sealife won't thrive if the reefs continue to become sterile.
On a couple of our boat outings, in search of the hugely popular, brilliantly spotted whale sharks, we decided to leave the area because we thought rather too many snorkellers and divers were entering the sea each time a whale shark briefly appeared and we didn't want to add to the number.
We adored our Maldives fortnight, and would recommend the Lux to anybody active enough to swim, bike, eat and drink: Penny had to be dragged away from the infinity pool overlooking the ocean outside our villa.
Those who love such things should head for the reefs quick… while some remain. And we should redouble efforts to make sure future generations can also enjoy such wonders.
First published in the Daily Mail - March 2019
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