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LETTERS FROM OUR CUSTOMERS
We love to hear from our customers.
Here's a sample of the latest letters from
our postbag.
"A special thanks to your staff for arranging flights to Sydney for me at short notice after the death of my father. It was so nice to have a helpful voice on the other end of the phone and someone who says they will ring back at a certain time the next day and actually does so. I will definitely recommend your excellent service to all my friends."
John Crocker
Abingdon, Oxfordshire.
"In these days of complaints and compensation culture I thought it might be a pleasure for you to receive a compliment. I have bought flights from you for several years and dealt regularly with a young lady called Libby. She is attentive, nothing is too much trouble and she even recognises my voice when I ring."
Denis Blake
Tyne and Wear.
"Thanks to your staff who worked very hard on our behalf when we booked a holiday to the Maldives . My husband wanted to be able to surf and there was not much information available on the sport in that part of the world. But you investigated and managed to book us in to the Full Moon Beach Resort which had a surfable wave. My husband was delighted."
Mrs K. Strelling
Malmesbury, Wiltshire.
"My thanks for all your efforts in arranging flights to India, where we went to attend a wedding. Your sales staff dealt with all our changing plans and ideas and managed to book us flights at a very reasonable price."
Edward Woolley
Swindon, Wiltshire
"I have booked a number of holidays through DialAFlight dealing with Leon. He has a great telephone manner and is somebody who really tries hard to satisfy customers needs. Leon has always given us a great quality of service."
G.Russo
Roydon, Essex.
"I would like to express my sincere gratitude and appreciation for the outstanding level of service I received from DialAFlight and single out Darren, in particular, for special praise for his personal and dedicated service. I have booked my last three European trips with him and he has not only delivered the best deals but quickly and efficiently provided me with all options matching my requirements. I will now use Cameron as the only point of contact for all my travel."
David Salgueiro, director, Blueland Systems
East London
"I had contacted six other companies before I called DialAFlight and I can honestly say that you were the only one who made every effort to make sure all my travel needs were met. We could not have asked for better service and would recommend you to anybody wanting hassle-free holiday booking."
Joe Stringer
Ashford, Middlesex.
"I wanted to let you know that the arrangements you made for my daughter and I on a recent trip to Singapore and Penang were excellent. We had fantastic accommodation and transfers and nothing could be faulted. Thanks for arranging everything so brilliantly."
Lynn and Hannah Fowles
Solihull, West Midlands
