LETTERS FROM OUR CUSTOMERS

We love to hear from our customers.
Here's a sample of the latest letters from
our postbag.

Winning pair in Vegas

"I would like to thank your salesmen Brian and Ashley for their excellent service in finding me a hotel in Las Vegas . Their manner on the phone and general helpfulness was fantastic. You guys are brilliant and I will definitely be booking with DialAFlight again."

Priyati Nakarja
West Hamilton, Leicester

back to top

You saved my honeymoon

"My thanks to your saleswoman Belinda Saleem whose professionalism and dedication saved our honeymoon. Although we had booked flights with another company, when we called DialAFlight to check prices Belinda discovered that all was not well with our booking and not only found us an alternative flight but helped us to get our money back from the other company. I will never use any other firm than DialAFlight from now on."

Michelle Chapman
Leigh-on-Sea, Essex

back to top

DialAFlight saved the day

"Following a fiasco caused by BA staff at Heathrow I would like to thank DialAFlight staff for assisting me in making alternative travel arrangements at short notice and in the early hours of the morning. I must compliment your staff on their attention to detail and commitment to customer service which I experienced during a very difficult situation."

Paul Ward
Tamworth, Staffordshire

back to top

Doing the business

"Having just returned from a business class flight with Qatar Air from Manchester, we would like to praise the excellent service provided by your sales team and say how impressed we were."

John and Stella Stalker
Lymm, Cheshire

back to top

Thai flew glee

"I must write to you in appreciation for the assistance your consultants gave me in firstly booking our flights to Phuket via Bangkok, and secondly for arranging our flights and accommodation in Koh Samui. Nothing seemed too much trouble and we will be recommending DialAFlight to all our travelling friends."

Kevan Ashcroft
Childswickham, Broadway, Cotswolds

back to top

Prayer answered

"A big thank you to DialAFlight for all the trouble you took arranging a hotel close to the spot that my wife and daughter wanted in Paris. They had a wonderful trip to the miraculous chapel in Rue du Bac and said a special thank you prayer for you."

Alex Fernandes
Wimbledon, London

back to top

Setting the standards

"We booked flights, cars etc through your company and now wish to congratulate you on the first class service you provide. You operate in a fiercely competitive world where not only price but service, attention to detail and getting the right results matter so much to the customer and in all respects DialAFlight sets and achieves very high standards."

OJ and SM Heath MBE
Bramhall, Cheshire

back to top

Good Samaritans

"In October my husband suffered a severe head injury while in Nepal which necessitated my immediately flying out to be with him. You managed to get a ticket for me to leave within 36 hours and I wanted to express my thanks and appreciation for the careful and sensitive way your company handled the situation during this traumatic time. My husband is now home and has made a good recovery."

Jennifer Marston
Ickford, Buckinghamshire

back to top
 
 
 
 
0330·100·2220i 0330 calls are included within inclusive minutes package on mobiles, otherwise standard rates apply. X 0330 calls are included within inclusive minutes package on mobiles, otherwise standard rates apply. X
 
Close