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LETTERS FROM OUR CUSTOMERS
We love to hear from our customers.
Here's a sample of the latest letters from
our postbag.
By George, he's a top salesman . . .
Damian's a Down Under darling . . .
April always springs into action . . .
Bride comes before a long haul . . .
You provided superb value for money...
Help was just a phone call away....
By George, he's a top salesman . . .
One hundred marks out of a hundred for your salesman George who was so helpful and informative and got us just what we wanted. He took the time to find us a really good flight deal which involved car hire too and even managed to get us the seats we wanted on the plane. George is a real credit to your company.
Alex Zielinski
Little Houghton, Northamptonshir
Damian's a Down Under darling . . .
My husband and I have been so impressed with your staff who organised our trip to Australia. All my enquiries and changes have been so efficiently handled and your staff have shown understanding and politeness. Damian, in particular, never failed to ring back when he promised and he sorted out all our problems. We live in a world where people don't always get the credit they deserve so I would like to convey my thanks to DialAflight and Damian in particular for making a trip to Australia a dream come true.
Linda Dickinson
Whatstandwell, Derbyshire.
April always springs into action . . .
We are writing to commend your sales adviser April for organising our recent trip to Peru and Bolivia. We have dealt with April over a long period and have always found her extremely helpful and professional. She has booked us holidays to Cuba, Majorca, Portugal and other places and whichever accommodation she has recommended or booked for us has been of a good standard. However, for the trip to Peru her planning of our itinerary far exceeded our expectations and every aspect of the trip went so smoothly.
Mr and Mrs De Riggs
Woodford Green, Essex.
Bride comes before a long haul . . .
I am writing on behalf of all my family to thank you for arranging our trip to Las Vegas for the wedding of my granddaughter. We received excellent customer service and we all appreciate the hard work and thought your team put into making this trip so enjoyable, and at such a good price. I'll be recommending DialAflight to all my friends from now on.
Pauline Worster
Ipswich, Suffolk
You provided superb value for money...
"I just wanted to tell you how much I appreciated DialAflight's help with all aspects of my holiday. You are a superb company to deal with and provide very good value for money."
Ken Lewis
Hutton Mount, Brentwood, Essex
Help was just a phone call away....
"Having booked flights and accommodation with your company before, I want to tell you how impressed I am by the courtesy and efficiency of your staff. Having booked a holiday to Rome I realised that I had given you the wrong dates and feared that I would be liable for the cost. But one phone call to Marina and the problem was thankfully resolved without costing me anything. I cannot thank her and your company enough."
Martin Greaves
Westhoughton, Bolton
Thanks for doing battle with the airline....
"Thank you DialAFlight for going into battle on my behalf with Cathay Pacific. My tickets arrived safe and sound and the relief to have them was heartfelt. Keep up the good work."
Helen Coleopy
Sutton, Surrey
You stopped us being stranded....
"My wife and I booked a short holiday to New York with you for a special wedding anniversary celebration. We were moments away from checking in to the BA desk at Heathrow when the staff walked out. With all the chaos and turmoil at the airport I called salesman Matthew who quickly resolved the situation and got us booked on a slightly later flight the same day while other passengers were stuck there for three days. Thanks to Matthew we enjoyed a great holiday with minimal disruption and we will now be recommending your company to all our friends and family."
Graham Meacham
Sale, Cheshire.
