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LETTERS FROM OUR CUSTOMERS
We love to hear from our customers.
Here's a sample of the latest letters from
our postbag.
"I recently booked a holiday with your organisation and a lady called Cat dealt with my requests. She was wonderful in handling my ever-changing demands and I could not have asked for better service. Cat always called when she said she would and searched half of the west coast of America and found us a honeymoon to die for."
Jason Harvie, King UK Ltd
Cumbernauld, Glasgow
"Just a quick note to thank DialAFlight for arranging our trip to Sri Lanka . We had a brilliant holiday, the accommodation was superb, the tours excellent and we look forward to using your company again."
Linda and Ray Wiffen
Larkfield, Kent
"We recently had the pleasure of dealing with Rupert at DialAFlight who organised flights for us with Emirates to Singapore returning from Sydney. He was so courteous and helpful and it was such a nice touch to receive a call from him before we left wishing us a happy holiday. We would certainly choose your company again and are recommending you to all our friends."
Margaret and Malcolm Clews
Northwood, Middlesex
"Thank you so much for successfully pursuing a claim against Continental Airlines following a problem we encountered as we began a holiday in America. The claim took six months to complete and it is to your credit, and that of your salesman Dan, that you stuck with the task and helped us through to completion. Keep up the good work."
David Palmer
Arlesford, Colchester, Essex
"Thanks DialAFlight, and in particular Jake, for the best service we have experienced in a long time. Not only did Jake put together a marvellous package for my daughter during a business trip to California but he went that extra mile to make sure her 'lost' baggage was found and delivered to her hotel. I am telling all my friends to use DialAFlight in future."
Alexander Reather
Cirencester, Gloucestershire
"I have just returned from an excellent flight to the Bahamas and wish to put on record my appreciation to your staff for their efficient organisation. Wheelchairs were provided throughout the visit and the air crew were first class."
Professor Justus Akinsanya
South Croydon, Surrey
"Thank you so much for the professional help provided and the advice you gave. My sister was seriously ill in South Africa and you organised everything for three of us to fly out premier class. The service DialAFlight gave was excellent."
Debbie Border
Maldon, Surrey
"I have just booked our fourth set of travel arrangements with DiaAFlight in under a year and wanted to tell you how delighted we are with the service we receive. Everything - admin, tickets dispatch, and information - is all spot on and I am sure credit is due to senior management for ensuring your impressive standards are maintained."
Roy and Valerie Fairhead
Windlesham, Surrey
