LETTERS FROM OUR CUSTOMERS

We love to hear from our customers.
Here's a sample of the latest letters from
our postbag.

Peace of mind

"I booked flights, car hire and insurance early for all my family and asked your salesman Elliot if he could arrange to have all the documents sent through as soon as possible to give me peace of mind. Elliot excelled himself and our tickets came through five months before our departure date. Your service is outstanding."

I. Eastwood
Aylesford, Kent

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Friendly persuasion

"Having booked a holiday to Thailand through DialAFlight we wish to thank your company, and in particular Emily, on the excellent service provided. We called you just to get an initial quote after a recommendation from a friend, but as a result of Emily's excellent advice and help ended up booking a complete package at a competitive price. You made our holiday a most wonderful experience and we will always book with you in future."

Sarah Richardson and Helena Parkhill
Islington, London

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You saved the day

"We are writing on behalf of our parents who booked tickets with you to South Africa. Unfortunately their holiday was cut short by an horrific car accident. Your staff were so helpful arranging flights for us and having our parents return tickets changed. Your after care service is brilliant and without your help the task of getting our parents home would have been much harder."

Nicola Stewart and Tracy Hyland
Birstwith, North Yorkshire

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Turkish delight

"Thanks to your staff for sorting out flights and accommodation on our visit to Istanbul. The flight times were just what we wanted and the prices very reasonable. The service we received from DialAFlight was second to none and the hotel you found for us was excellent."

John Fisher
West Hendon, London

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Hard work pays off

"My wife Mary and I would like to thank you for all the hard work you put in to make our retirement holiday the trip of a lifetime. We were still on a high two weeks after returning from Dubai and Thailand and want to return again next year and we will again use DialAFlight's expert services."

Brian and Mary Allinson
Wilberfoss, York

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Ten out of ten

"I would like to praise your employees for the service I experienced recently. I had quite a complex booking with 10 people flying to Las Vegas from different airports. Due to your expertise I experienced a first class, professional service and I was really impressed. I have recommended your company and look forward to using you in future."

Mrs J. Hammond
St Peter, Jersey

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Miami nice

"Please pass on my thanks to your salesman Finley who gave me exceptional service when I booked a holiday to Miami . He went out of his way to gather as much information and kept me informed all the way. It is rare to find this kind of dedication these days."

N. Ahmad
Chessington, Surrey

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American dream

"We have used your company many times in the past but were so impressed by the arrangements you made for us on a two week trip to the States which ended with a flight to New York to pick up The QE2 to sail back to Southampton. We were looked after by Greg who did a superb job and everything went like a dream."

W.L.and Mrs M. Thompson
Camberley, Surrey

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