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We love to hear from our customers.
Here's a sample of the latest letters from
our postbag.
What an exceptional team you have . . .
Thanks for a first rate holiday . . .
Making the job of booking so easy . . .
Noah's art is being so helpful . . .
We feel so lucky to have you . . .
DialAflight always does the business . . .
What an exceptional team you have . . .
Many thanks to your exceptional team at DialAflight for rescuing a potentially disastrous family holiday. We had booked a flight and car hire with you and arranged a villa and tickets for Disney attractions separately ourselves. Ten days before we were due to leave my grandson broke his collar bone and on the doctors advice we had to cancel. When he recovered we came to you with a view to rearranging our trip and you sorted out the flights and even managed to get us a better villa because the one we had selected was not available. The patience, speed, efficiency and attention to detail of your staff was exemplary and the result is that we have just returned from a brilliant holiday with superb accommodation and with better than expected charter flights.
George Howard
Roundhill Place, Birmingham.
Thanks for a first rate holiday . . .
Thanks to the wonderful service provided by DialAflight we had a first rate holiday in Thailand. Despite my changing the itinerary many times, your sales adviser Rocky remained unfazed and responded to all our requests in a highly professional manner. My wife and I travel all over the world and stay in fine places, but none have matched our stay in Thailand. So many people write negative reviews about their holidays in the press we felt we had to commend your outstanding service.
Derek Bright
Blandford Forum, Dorset
Making the job of booking so easy . . .
I feel I must thank your travel adviser Maria for organising our trip to Australia. As soon as she received my call she suggested a number of options regarding stop-overs and the whole trip was arranged very quickly. Not only was she efficient but she made the whole process of doing the booking great fun. The previous evening I had contacted another company and I was on the phone for a long, long time with eventual promise of an email being sent to me which never arrived. It is wonderful to have found a firm like DialAflight which provides good old fashioned service.
Jenny Artiss
Lowca, Whitehaven, Cumbria.
Noah's art is being so helpful . . .
I have booked with your salesman Noah before but this time he really excelled himself arranging my trip. He spent all day trying to find me the holiday package I needed and came up with a holiday of a lifetime which he planned so well. I visited Hong Kong, New Zealand, Australia, Hawaii, and San Francisco and everything went so well. Noah is such a polite hard working helpful and lovely man.
Ms K. S. Lee
Huyton, Liverpool.
We feel so lucky to have you . . .
Hearing about other peoples' holiday woes, my wife and I feel so lucky that we are regular DialAflight customers. You have given us many years wonderful service and your team of experts have looked after us so well. All our friends, who have followed our advice and booked with DialAflight have received the same great service. Thanks to everyone who has made our holiday experiences so good.
Ian Birch
Corfe Mullen, Dorset.
DialAflight always does the business . . .
I am about to leave my position as office manager of the firm TigerTurf UK to begin another job within the company but just wanted to say thanks to everyone at DialAflight and in particular Richard who has been handling our business flights. Everyone at your company is so helpful and it is great to know that in these busy times there is a firm that goes that extra mile for its customers. I can honestly say that dealing with you guys has made my life a lot easier.
Jan Sharp
TigerTurf UK, Hartlebury
Ski holiday surpassed all our expectations . . .
When we booked chalet Perdrix Blanches for a ski holiday in Courchevel it was on the recommendation of your travel expert Vicky and we want to thank her for all the time spent on the phone with us and her hard work in sorting everything out. Our holiday surpassed all expectations, our chef Anthoni was exceptional and we were looked after so well. We consider ourselves quite discerning and are frequently disappointed by holidays, but we could not think of anything that could have improved our experience with you. I would like to pass on our thanks to DialAflight's managing director and praise him for employing such efficient and delightful staff.
Joanne Roberts
Hook Heath, Woking, Surrey.
Kiwi service with lots of polish . . .
Once again we booked our flights to New Zealand, including a stopover in Singapore, with DialAflight and as usual we have experienced an excellent professional service with all the documents arriving early and even a last minute phone call to check that everything was OK. Your agents are so helpful and have a great eye for detail.
Pam and Allan Jones
Millmead, Shrewsbury