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LETTERS FROM OUR CUSTOMERS
We love to hear from our customers.
Here's a sample of the latest letters from
our postbag.
"Many thanks to the sales staff at DialAFlight who helped my son book his holiday in Bali. They were first class and so efficient. I received the same level of service whoever I spoke to. Time is precious these days and I am so grateful to your sales consultants for all their help."
G. Stephenson
Woolton, Liverpool
"We fly to South Africa every year to visit our children and grandchildren and can honestly say that the Lufthansa flights arranged by DialAFlight were the best we have ever had. Your sales consultant Nick was very efficient and helpful and we can't thank him enough."
Mr J. Buxton
Stertford, Manchester
"I wish to compliment your sales consultant Adam who has worked for me on a number of occasions. My last trip was a large group travelling to Naples, Florida, for my son's wedding and he negotiated the flights, hotels and car hire arrangements in a pleasant, polite and professional way. He did everything we asked him to do without question and if he came across any problems would go away and come back with the best possible prices and arrangements. Thanks for an excellent job well done."
Jo Pope
Rye, East Sussex
"Congratulations to DialAFlight for booking me into the Royal Meridien Hotel, in Koh Samui . Although it was much more than I would usually spend on a holiday, you helped me get a great value rate and the apartment that I stayed in was bigger than my flat in London. Thanks so much for your help in making the reservation, especially as it was at short notice. Your courtesy and efficiency were much appreciated."
Maddy Allen
North London
"Service like yours only makes customers want to come back for more. Thanks to your sales team for arranging our holidays and in particular to Emma and Nick whose helpful and knowledgeable advice was invaluable."
V. S.Penny
Scunthorpe, Lincolnshire
"I want to commend your sales team on their excellent service. They were all patient, courteous and helpful and, for someone like me who had not booked a holiday like this before, left me with confidence to go ahead with my travel arrangements. Everything worked out just as they arranged and I will certainly be using DialAFlight again."
Mrs L. Jannaway
Hayes, Middlesex
"I have never written to a company before to thank them for their exceptional service, but on this occasion I felt I should. My brother and I needed to get to Turkey on the next available flight after our mother had a serious accident. Your staff were incredibly understanding and helpful and took a huge burden off our shoulders at this very traumatic time. In a world that thinks offering people points makes customers loyal it is nice to at last see a company that has got its priorities right."
Paul Wilson
South London
"Thanks for the excellent help and support I received from your sales team with flights to Nice on a busy Bank Holiday weekend. Some months after booking I found that I had to be at a dinner the night I was supposed to be flying out but your sales consultant Jordan got to work when the airline had virtually given up trying to change my ticket and he came up with an excellent deal that included car hire."
Sarahjane Robertson
Epsom Downs, Surrey
