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LETTERS FROM OUR CUSTOMERS
We love to hear from our customers.
Here's a sample of the latest letters from
our postbag.
We'd recommend you to anybody....
Your dynamic duo saved the day....
Thanks for sorting out the flight problem....
We'd recommend you to anybody....
"Just a quick note to say thanks for organising our flights and hotels for our trip to Philadelphia. We had a great time, the journey went without a single hitch and the hotel was just what we wanted and where we wanted it to be. We will recommend your company to anyone wanting flights and hotels, DialAFlight is so professional and helpful."
John Tann
Banner Cross, Sheffield
Your dynamic duo saved the day....
"I want to thank your Nicola and Phil for sorting out the situation when my son lost his return ticket while we were in Perth, Australia. They had the ticket re-issued without any fuss and due to their quick actions my son managed to return to London as planned. What great customer care DialAFlight has."
Paul Fernandez
Brentford, Middlesex
Thanks for sorting out the flight problem....
"Thank you for sending me a cheque for £130 as compensation for the difference in room type I had booked. I am pleased that my complaint was resolved promptly and amicably as I feared that I would be in for a long battle. Your swiftness in responding to my complaint has earned me faith in your company and I will not hesitate to book my holidays confidently with you in the future."
R. Rughani
East London
" My wife and I want to thank you for your prompt and professional service in dealing with and meeting our specific travel requirements and for providing us with two excellent value for money flights. You have put many agents we deal with to shame regarding quality, price and service."
Mr and Mrs N. Prescott
Catford, South London
Brilliant, and you saved me money
"Having booked a flight to Melbourne through DialAFlight I want to say how happy I was with your service. I booked with Joey who was very friendly and helpful and I was so surprised when I got a call just before I left asking if everything was OK. Not only is your customer service brilliant you saved me more than £100 too."
Fiona Skilton
Guildford, Surrey
"Thank you for all your efforts in booking us in to the Jumeirah Beach Hotel in Dubai. By sharing your knowledge of the area it helped us so much. In my experience when booking holidays I have never been offered such invaluable information about the destination and hotel."
Helen Wathall
Anvil Hire Ltd, Burton on Trent, Staffordshire
"Thanks to DialAFlight for making our holiday to Dubai so good. The whole holiday, as well as all the others we have booked with you, went without a hiccup. The moment we went through to collect our cases we were ushered to our private car, which was waiting for us and whisked away to our hotel. The whole holiday was great thanks to you."
Lynn Grant
Leinthall Starkes, Ludlow
"A big thank you for the holiday you arranged for us and two friends. We had a fantastic time from start to finish which we feel was a lot to do with how well it was organised by DialAFlight. At every stage everything exceeded our expectations and went like clockwork. Our holiday of a lifetime in the South Pacific was made all the more enjoyable because you tailored it around all our requirements."
Donald Cordier
Weymouth, Dorset
