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All arrangements including wheelchair assistance and priority seating were delivered as promised. Excellent service from the initial booking in September 2020 to our eventual holiday in September 2021. We look forward to arranging our next trip to Canada with you.
The team, and in particular Bruce could not have been more helpful in dealing with the cancellation and re-booking of flights. I would highly recommend their excellent service.
Booked with Finn and as always we had the best experience. Always get a call the day before to check everything is in place. We had to use the 24 hour helpline and Shane helped us with our problems regarding the BA flight home (call was after midnight but still exceptional care). In these difficult times when travelling it certainly is the best way to go. Book with a reliable travel company.
Thank you to Ashley for his great organisational skills, always a pleasure to deal with him.
Air Canada cancelled my outward flight and I arrived 36 hours late at my destination. Not your fault at all, but I will think hard about flying with them again.
As always Richard and his team provided excellent service. They put me at ease especially as it was my first time flying during the pandemic
Finally got to go on the trip to Canada after having to cancel twice due to Covid-19. Thank you to Harrison and his team for all their help
Jane and Sadie are very helpful and friendly
They are number one. They are supportive beyond words and knowledgeable about every aspect of the travel industry. They always get an A* from us!
I have to mention Jerry, who has gone above and beyond to help us. We initially purchased a flight and car package for our wedding which was then postponed. We were left with some credit after being refunded a good chunk of our trip. I was able to finally use this credit toward a trip back home. During this time, I had injured myself and Jerry was so helpful dealing with my travel insurance to reschedule my flight. I would highly recommend
They provided extra information and support at every stage resulting in seamless travel despite frequently changing travel restrictions
Great service again especially under difficult covid regulations. Appreciated your help with the regulations changing while I was over there. Accurate info and I would use your services again for other places too
Air Canada excellent also.
Usual efficiency and excellent service as always
All of the staff were fantastic in helping us through the many changes made to our flight. Great customer service.
Consistently good service throughout difficult times. If only all companies were this good.
I will have no doubt about recommending you to anyone I cross paths with, as parts of our trip were only possible with Neil on the other end of the phone! What a hero.
Can’t thank Jeff enough for dealing with our situation so well. Many thanks.
Again, very swift responses and helpful advice. These guys are great.
As before, Oliver never let me down - still giving excellent service. If I am able to travel in the future I will not hesitate to contact him for further bookings.
Absolutely fantastic service in very testing times!
The customer care services are very professional and friendly. The entire service received from the DialAFlight organisation is in my view 5 Stars
Prompt updates and good advice given during the uncertainty surrounding return flights from Canada.
Great staff. Great service
Initial return flight cancelled due to Corona virus, however reorganized swiftly and returned home. Air Canada better than Transat for onboard hospitality.
Roray has been very helpful - thank you!
Thanks to Niall for his continued reassurance in such uncertain times.
Many thanks to Sarah and her team. l felt very comforted by their help and professionalism.
I would like to thank Jasper in particular for his help. Great service