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LETTERS FROM OUR CUSTOMERS
We love to hear from our customers.
Here's a sample of the latest letters from
our postbag.
"Thank you for your part in getting my young son and I to Beijing. We had a fantastic time and as well as visiting the tourist spots went to a rural school in a relatively poor mountainous area which our friends' church helps to support. DialAFlight handled all their mundane as well as the important aspects of our memorable trip."
John Hardy
Church Hill, Redditch
"My thanks for the standard of service I received from your staff while planning a trip to Johannesburg. Alex was extremely helpful, even when I rang at the end of the day, and he was polite and kind in a way seldom found these days. I had a wonderful time in South Africa and enjoyed it all the more for knowing what a good deal I had got on the flights."
Gordon Stewart
Haslingden, Lancashire
"We have recently returned from our wonderful holiday in America and wanted to thank your company, and in particular Arthur, as he was extremely helpful in organising our flights and car hire. We had lots of questions for him and he always promised to ring back, and always did, unlike so many other companies we have dealt with in the past. We would not hesitate to use DialAFlight again.
Renee Horan
Sharpthorne, East Grinstead, West Sussex
"Thanks for your heroic efforts in arranging so many aspects of my trip to Finland. There will be a next time."
Graham Miller
Fiskerton, Southwell, Nottinghamshire
"Thanks for organising our flights to Naples. I am well aware that I left it very late to get flights in the heart of summer, but it was so refreshing to have a company that showed so much interest and care in ensuring customer satisfaction. I really appreciate the time and patience shown in checking so many flights and coming up with suitable dates. I can assure you that when travelling by air in future our first call will be to DialAFlight."
Roy Seddon
Culcheth, Warrington, Cheshire
"In this day and age everybody is so quick to criticise. However, we felt we must write to praise the quality of service given to us by DialAFlight over the past year. If other companies showed as much concern for the needs of their customers as you do, what a happier nation we would be. Your sales team is absolutely fantastic. We are both over 60 and are so impressed by how you looked after us that we have recommended you to countless friends and relations."
Ian and Jenny Lees
Exeter, Devon
"In the past few months I have booked flights through your salesman Billy and every time have been entirely satisfied with his management. He arranged an awkward trip for me to Vancouver via Amsterdam, and to Detroit and back to Manchester, and for my daughter flights to Istanbul and Dalaman. Nothing is too much trouble and now we always ask for him by name when booking with DialAFlight."
Dr John Robertson
Caldy, Wirral, Cheshire
"Having dealt with your company on a number of occasions I wanted to express my thanks and congratulate you on the excellent service given. Your helpful sales team has been the deciding factor when choosing which firm to book flights with."
Mrs L. James
Rickmansworth, Hertfordshire
