What 6392 customers think of DialAFlight customer service

Very helpful, will definitely use in future.

Another great trip organised by Ross. We will be back!

Simple process from start to finish

Another great holiday arranged by DialAFlight, thank you again, 5 years running

Always use yourselves and always had good service.

This was a superb experience and the hotel sourced by the DialAFlight Team was incredible value for money and of an exceptional standard. I would have no hesitation in recommending their services to anyone. The whole trip that they put together for us was of the highest attention to detail. I have already been in touch with them to organise our next antipodean break

Joel was fantastic throughout. We will certainly use DialAFlight again.

Oliver is very helpful and makes a big difference

Communication was excellent and any queries dealt with in a timely manner. Thank you, would highly recommend your services

Great service. Thanks Jasper!

Lovely flight, well oeganized by Reed, well done..

Have used your firm for 3 LHR flights and been more than satisfied with the service provided.

Always helpful and reliable will be using again and again.

Jay was fantastic. Very helpful throughout booking process. Had a great trip.... many thanks.

First class service, thanks.

Thank you so much for all of your help. You were always very helpful and professional and I would definitely use your company again and recommend you to friends and family.

Niall has always managed to book us very reasonable flights with excellent seats and hotel accomodation. Nothing seems to be too much trouble.

Christian has always been my travel coordinator, and he has always been 100% with his advice and overall thoroughness in dealing with my requirements, my holiday is a pleasure to take knowing I can always rely on his expertise and solid advice.

Amazing service thank you. Faultless.

Brilliantly organised by Les and his team as always. Thank you for making our trips to Australia so easy.

Fantastic service from you guys - took all the anxiety out of booking our long haul flights. Really appreciate the service and would 100% use again and suggest to friends and family. Thank you so much.

Donavan was absolutely fantastic from start to finish, he took care of everything and communication was frequent, short and effective. Best trip ever and exactly what we wanted, will definitely book through DialAFlight again, many thanks.

Very prompt and friendly people. Always ready to give you advice.

Roy arranged my travel and car hire for a trip to Australia in December 2018. Everything was arranged perfectly and to such an amazing standard. He made the whole process effortless.

I will always use DialAFlight they make it so much easier for me in getting international flights. I mainly deal with Sal he's just the best.

Really great communication, organisation and flexibility. Will absolutely use you again - thanks!

Got lots of my questions answered for me anytime I phoned and they made the process so easy

Staff are very helpful and make it easy to book a holiday.

Excellent service as always.

Brilliant customer service from Curtis as usual, thank you.

Twenty four carat Gold Coast

Smart, trendy and packed with fun - Queensland's playground of breathtaking beaches is now so much more than just Surfers Paradise, says Jennifer Cox

Australia is awash with 'must see' destinations, but the Gold Coast was at one time never really one of them. Queensland's formerly brash coastal holiday spot - home of the bikini and dubbed the nation's plastic surgery capital - was long regarded as a kind of Antipodean Blackpool. But boy, have things changed!

There are several lookouts which offer incredible views

THE NEW GOLD COAST

A thriving film industry has sprung up. Thor: Ragnarok, starring local Chris Hemsworth, and the latest Pirates Of The Caribbean are two blockbusters filmed at the huge Gold Coast Village Roadshow Studios.

Then there's the mega theme parks such as Dreamworld, Wet'n'Wild Water World and Warner Bros Movie World which have helped make the Gold Coast an exciting family holiday destination.

And Spring 2018 will see the region's coastline and glorious rainforest interior beamed on to our screens during the 21st Commonwealth Games, held on the Gold Coast and in Queensland's state capital, Brisbane.

The famous Surfer's Paradise beach

GETTING AROUND

The Gold Coast is actually a collection of vibrant and distinct neighbourhoods fringing 41 miles of breathtaking beaches.

One way to discover them is on the new hop-on, hop-off G:link tram network, which trundles up and down the coast from Surfers Paradise down to Broadbeach, with its elegant concert hall, casino, and huge, designer-label packed Pacific Fair shopping mall.

Just behind the beachfront, neighbourhoods have been turned into island communities by 162 miles of inland waterways.

'We have more canals than Amsterdam and Venice combined,' our captain tells us as we sail off to explore the waterways with family-run Wyndham Cruises.

'We may not have the history, but we have the beauty. And we often see ospreys, turtles and dolphins around these waters. And 17,000 humpback whales migrate past the Gold Coast each year.'

The boat slips around water-ways that have folded the land into lush pleats of acacia, palm and eucalyptus trees. On each pleat sits a lavish house, where his 'n' hers jet-skis spoon on private jetties.

This is ultra-exclusive Main Beach, Hollywood's home from home when on location ('that's Johnny Depp's house, that's Penelope Cruz's').

Hotel Palazzo Versace: the ultimate in luxury accommodation

A TOUCH OF GLAMOUR

When they want to party, the stars head to nearby Marina Mirage: decidedly more Monte Carlo than Blackpool, this is the upscale harbour attached to the swanky Palazzo Versace hotel.

The Gold Coast is bursting with imaginative eateries and artisan breweries, and there's a booming nightlife to go with it. The Collective - a five-kitchens-in-one concept with roof bar at Palm Beach - is standing room only.

It's also standing-room only at Miami Marketta, an old tram shed converted into a mix of bars, street-food stalls and live bands. We eat, drink and dance as if we're at a music festival.

An hour's drive up the coast, Brisbane may be Australia's third-largest city, but parts of it have the feel of an old-fashioned country town with plenty of colonial architecture.

I follow the picturesque Riverwalk footpath along the banks of the Brisbane River to New Farm park. Popular with locals for weekend barbies, the key attraction is the magnificent Brisbane Powerhouse: a former 1920s power station, now an arts complex with terraced bars, DJs and bands.

The 214-mile-long Brisbane River flows through the heart of the city.

AT ONE WITH NATURE

I catch a Miramar Cruise from South Bank - Brisbane's cultural hub - to see more of it. It's a beautiful journey past eucalyptus trees crammed with parrots, and vistas of mangrove lagoons and bat colonies. We disembark at the Lone Pine Koala Sanctuary, a wildlife centre for rescued orphaned and injured koalas.

One of Australia's most iconic animals - the Koala

Although they are notoriously lethargic, they are also adorable, and seeing them in all their fluffy-eared cuteness is the perfect end to a trip Down Under.

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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