Your calls always answered within 5 rings.
Fantastic. Well beyond our expectations
Mark was excellent and followed through with all the information to make the flight easy and memorable. Highly recommend
Great job all round. Fitted our needs perfectly. Thank you!
Nicki was amazing as usual. We’ve booked through DAF for the last 15 years and simply wouldn’t use any other outlet to book our longhaul flights. Their knowledge of the aircraft, stopovers and carriers is exceptional.
Eve and any other staff members I spoke to were helpful, professional and friendly. Will definitely use DAF again.
Updates sent straight through to the app. Help given immediately when needed. Peace of mind knowing the DialAFlight team were there ready to help whatever time, day or night.
Michael was extremely helpful even after the flights were booked. So much so that I have already passed his details to two friends who were also suitably impressed. Wouldn't use anyone else now.
All went smoothly.
I like that I can call you with my questions. I prefer talking to an actual person, rather than booking online.
Not convinced I’d fly with Etihad again, but Chris delivered on every front re flights.
Rob was so helpful, reassuring, understanding and helped me through all the steps with my visa and check-in. Nothing was too much trouble. Feeling slightly apprehensive as a lone traveller he made life so much easier for my first trip in many years.
All staff friendly, polite and helpful. Recommended hotel was excellent and in a perfect location to access popular attractions.
Top quality service - will continue to use DialAFlight
Patrick helped us including whilst we were away. Fantastic service and it all went without a hitch. The app is really helpful.
Harry and the team delivered a first class service when we needed a very immediate travel solution. The reason why we have used DialAFlight for so many years !
DialAFlight are so committed to serving the customer. James and Callum really take away any hassles that come your way. Really good guys to do business with, just at the end of the phone. Highly recommend
Always very pleased with the service from DialAFlight. The staff are amazing too.
Excellent service, would definitely recommend. Ivor was efficient and dealt with every request, nothing was too much trouble. Definitely use DialAFlight again.
Very disappointed with Etihad's new rules about use of lounges for certain classes of business class fares. Which we were not informed about.
We always call Cody and he never lets us down - perfect service in a world where customer service is often very poor.
Had issues out of everyone's control and DialAFlight supported at vital times to keep holiday on track.
As ever Kirsty looked after us so well.
I’ve honestly lost count of how many times I’ve used DialAFlight now! When I tell people how DialAFlight works they think it sounds too good to be true. I often get the response: 'Wait, it’s really that easy?' And I just laugh and say, 'Yes, it really is. If you don’t believe me, give Bradley a call!' He is always just a phone call away and ready to help. I’ll be calling him again soon to get my 2026 holiday booked in.
Two countries, six flights, hotels, excursions and an overnight train, all brilliantly arranged by Adam. Thank you for organising yet another amazing trip for us.
We cannot express how well organised our trip was. When we did have a couple of problems Shelley was absolutely amazing and quickly sorted them out
Very considerate, polite and efficient.
Excellent service every time.
Excellent service, excellent price, 10 out of 10
Excellent customer service, everything was so well organised, thank you
More information or warnings that luggage allowances vary so much on internal flights in Australia would have been useful. We have never done a trip like this before so didn’t know this. Overall very good though and we would recommend you. The app is great!
It's hard not to feel like a VIP when you arrive at an exclusive island hideaway on a private 62ft yacht with a glass of champagne in hand.
So it's little wonder that One&Only Hayman Island, in the heart of Australia's Great Barrier Reef, is beloved by A-listers from Oprah to Johnny Depp who are looking for a sanctuary from the outside world.
Being able to reach the remote island only by seaplane, helicopter or yacht adds to the exclusive appeal of the resort, which has celebrated its second birthday following a £48million facelift.
After taking in the pristine white sand and crystal-clear water as we docked in the harbour, we were met by our butler, Ryan, and whisked away to our room on a golf buggy.
And what a room it was – the lower-floor suite had direct access to the hotel's iconic pool, the largest in the southern hemisphere. We immediately changed and dived off our private terrace into the immense saltwater pool for a quick swim.
Our light, contemporary room, one of 160 in the resort on the northernmost point of the Whitsunday archipelago, boasted views onto the azure Coral Sea. With a dining area, lounge, separate bedroom and en-suite bathroom, the stylish suite boasted 75m2 of living space.
The five-star hotel opted to reduce the number of rooms from 209 to 160 in order to give a more luxurious experience – and it has succeeded. It's a masterclass in understated luxury.
Soon after arriving we learned that Thor actor Chris Hemsworth was staying on the island with his wife Elsa Pataky and their three children.
After settling into our room we went for lunch at Aquazure – one of the resort's six restaurants. It offered beautiful views out to sea.
Before long it was time for our sunset peak hike, which would give us breathtaking views of the surrounding islands from the Whitsunday lookout.
The hike really showcased Hayman Island's natural beauty and our guide, Sophie, pointed out some wallabies hiding in the bushes on our return trek.
After working up an appetite we enjoyed dinner at the resort's Pan-Asian restaurant, Bamboo. Set within an oriental bamboo garden overlooking an authentic koi pond, it was a serene spot.
The following day we took a short speedboat ride to nearby Langford Spit in an effort to see more of Hayman's beautiful surroundings.
We were dropped off at the picturesque spot and then explored along the narrow corridor of pure white sand, which stretches for several hundred metres at low tide.
From jet-ski adventures, to wake-boarding, scuba diving and snorkelling off the island's renowned Blue Pearl Bay, there is something for everyone.
You can even explore the array of marine life in a Seabob – a type of underwater jet-ski.
We decided to try our hand on one of the resort's nine Hobie Cat catamarans, and later jumped on a couple of stand-up paddle boards and had great fun splashing around in the shallows.
After the excitement of the water sports I was then able to relax and unwind at the resort's serene spa.
Our final night was incredibly special as we were able to enjoy the resort's under the stars private dining experience. We were placed in one of the cabanas overlooking the Coral Sea for a romantic dinner.
To finish off a perfect night, we returned to our room where rose petals had been scattered over our bed and in the bath - a perfect parting gift.
First published in the Daily Mail - October 2016
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