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Very pleased with our trip although BA were not great. On the way out I checked in 10 minutes after it opened and could not get two seats together. Checking in online they would not issue boarding passes and we had to get to the airport early. The food on the way back was terrible. Films on board were OK but the music choice was all cheapie covers - like some sort of massive cheapo compilation - bizarre. Confirmed my dislike of BA
All went exactly to plan no problems at all. Rebecca Wilkie was amazing
Our flights with Air France to Ottawa were fabulous. They were all on time even though there was a global "IT glitch" on Friday 19th July, the day we commenced our return journey. The DialAFlight app is handy, a one stop shop for everything you need. Stuart and Graham always available to answer any questions you might have. Would book with DialAFlight again.
The service from Troy was fantastic - he was so responsive and managed to juggle our three different itineraries without problems. He was always good humoured even when we rang him constantly with silly questions - he deserves a medal for patience.
Christian was superb. I've already recommended him and your company to friends and family. So happy I booked my flights with you.
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Leo was fantastic - made sure I was informed all the way. Will book again
Very quick and efficient
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The service from Air Canada was appalling and you would do well not to recommend them to ANYONE .
Brilliant as always. 1st class info. All helps to make a long haul tolerable. Many thanks to Cody and team.
I would not recommend Air Canada as they cancelled our first flight and on our return put us on standby and split us all up even though we bought our seats together. They were very unhelpful
Hertz desk at Calgary was hopeless as insufficient cars and we had a long wait for cars. Hertz Granville street in Vancouver is in a really rough district so would not recommend drop off in this location
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Professional, courteous, expedient and helpful service.
Your service was recommended and I was very impressed with the service by Oli. Will be using you again. Thank you for all your help.
Everything went smoothly
Gary was very helpful with our Canada trip which included 4 destinations and 3 train journeys. He assisted us from the onset, providing useful information and suggestions on hotels for each stop and also was very helpful with the various flight options available. He was always on hand for any queries we had from the time of booking and up to our departure date. His knowledge and suggestions ensured our trip was thoroughly enjoyable.
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The return trip home was terrible but none of it was caused or contributed to by DialAFlight. In fact, you were very helpful on the emergency telephone. I recommend Roy, Ashley and Claire to everyone.
Contact, communication and arrangements were excellent
Excellent as always. I would strongly recommend DialAFlight to anyone
Fantastic service
Michael was brilliant - nothing too much trouble - he sorted everything hotels and connections
Not a criticism but please note July 1 is Canada Day so Niagara area is particularly busy. We checked out at 11am but weren’t picked up until 1:45 …pick up could have been earlier even if we spent longer at Toronto airport…which was a great airport in our opinion.
All the staff and especially Shelley go out of their way to organise great holidays. I have booked a few now with DialAFlight and will be booking more
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It's hard not to feel like a VIP when you arrive at an exclusive island hideaway on a private 62ft yacht with a glass of champagne in hand.
So it's little wonder that One&Only Hayman Island, in the heart of Australia's Great Barrier Reef, is beloved by A-listers from Oprah to Johnny Depp who are looking for a sanctuary from the outside world.
Being able to reach the remote island only by seaplane, helicopter or yacht adds to the exclusive appeal of the resort, which has celebrated its second birthday following a £48million facelift.
After taking in the pristine white sand and crystal-clear water as we docked in the harbour, we were met by our butler, Ryan, and whisked away to our room on a golf buggy.
And what a room it was – the lower-floor suite had direct access to the hotel's iconic pool, the largest in the southern hemisphere. We immediately changed and dived off our private terrace into the immense saltwater pool for a quick swim.
Our light, contemporary room, one of 160 in the resort on the northernmost point of the Whitsunday archipelago, boasted views onto the azure Coral Sea. With a dining area, lounge, separate bedroom and en-suite bathroom, the stylish suite boasted 75m2 of living space.
The five-star hotel opted to reduce the number of rooms from 209 to 160 in order to give a more luxurious experience – and it has succeeded. It's a masterclass in understated luxury.
Soon after arriving we learned that Thor actor Chris Hemsworth was staying on the island with his wife Elsa Pataky and their three children.
After settling into our room we went for lunch at Aquazure – one of the resort's six restaurants. It offered beautiful views out to sea.
Before long it was time for our sunset peak hike, which would give us breathtaking views of the surrounding islands from the Whitsunday lookout.
The hike really showcased Hayman Island's natural beauty and our guide, Sophie, pointed out some wallabies hiding in the bushes on our return trek.
After working up an appetite we enjoyed dinner at the resort's Pan-Asian restaurant, Bamboo. Set within an oriental bamboo garden overlooking an authentic koi pond, it was a serene spot.
The following day we took a short speedboat ride to nearby Langford Spit in an effort to see more of Hayman's beautiful surroundings.
We were dropped off at the picturesque spot and then explored along the narrow corridor of pure white sand, which stretches for several hundred metres at low tide.
From jet-ski adventures, to wake-boarding, scuba diving and snorkelling off the island's renowned Blue Pearl Bay, there is something for everyone.
You can even explore the array of marine life in a Seabob – a type of underwater jet-ski.
We decided to try our hand on one of the resort's nine Hobie Cat catamarans, and later jumped on a couple of stand-up paddle boards and had great fun splashing around in the shallows.
After the excitement of the water sports I was then able to relax and unwind at the resort's serene spa.
Our final night was incredibly special as we were able to enjoy the resort's under the stars private dining experience. We were placed in one of the cabanas overlooking the Coral Sea for a romantic dinner.
To finish off a perfect night, we returned to our room where rose petals had been scattered over our bed and in the bath - a perfect parting gift.
First published in the Daily Mail - October 2016
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