Your calls always answered within 5 rings.
Kylie and Kennedy dealt with our booking. They were both helpful and efficient. I was very impressed with the service and will be in contact soon to discuss options for our next family vacation.
Can’t wait to book my next flight with you.
Both Howard and Russell were excellent in support and no query was ever too much for them. A brilliant service.
Another fantastic trip organised by Kieran Greenfield at DialAFlight. Already planning the next one
Les is brilliant, very customer-focused and helpful...
First class attention. Very pleased with the support and information given by Emma. Very impressed
Matthew and the team are first class in every respect
Thanks Nicole and Theo for your excellent service and making it a smooth trip
We’ve relied on DialAFlight for decades now and wouldn’t go anywhere else
Great communication. Whole process was very smooth.
I tell all my friends about DialAFlight - for longhaul they are the best and Dennis takes the time to follow up on all bookings with a personal touch. No long waits for the phone to be picked up, always better rates than websites can offer and I can’t recommend them highly enough!
Excellent service and would recommend to anyone. Thank you Billy
Jerry always does a brilliant job for me
Great service
Sam was excellent and we would definitely return to book flights with him
As always, 5 stars
The connecting flight time was too short as BA was 45 mins delayed on take off ! Collecting suitcase at Joburg took 40 mins leaving a very tight time scale to go through security and check in so had to push in front of queue to get to flight before gate closed. Although this wasn’t your problem it was still a stressful 30 mins to get to plane on time through no fault of yours or mine
Thank you. 5 stars
We appreciated your help, however we will do everything to avoid flying with BA ever again. Their cost relative to performance is expensive in comparison with other airlines. In addition their service is also poor.
So much more than I could have asked for. So pleased I worked with DialAFlight
Excellent service from Shane and all at DialAFlight. I only ever use them as they are highly reliable, efficient, kind, go over and beyond to assist in all your travels
Leah Jessop, thanks for finding me a break despite my goalposts changing! All the help appreciated, definitely continue to use the agency, love the app, keeping in touch and knowing if things get delayed, you are on it.
BA outbound flight was on old aircraft - no centre toilets, door broken, no headphones plug broken, no blankets. Not your fault but a different experience coming back on a newer aircraft with more room
Sadie is so helpful - every mistake I make she comes to the rescue. Brilliant
Thank you so much for a very enjoyable experience. I was impressed with the professionalism and care by the staff. I would highly recommend DialAFlight.
Tommy is great, although I didn’t get a chance to call him back when he left a voicemail checking I was all sorted and ready to go. I always recommend DialAFlight to everyone I know. Staff are always so helpful and friendly.
Thank you very much indeed for a hugely successful holiday. All DialAFlight arrangements were brilliantly executed. We are very grateful.
Johannesburg airport shambolic but not your fault
Overall very pleased with your offering. Nice to talk to a real person and know that what was agreed will be dealt with promptly
Very well organised holiday.
Australia's largest state, now with daily non-stop flights, offers a mix of nature and coastal experiences, including World Heritage-listed national parks, swimming with dolphins and even the country's whitest beach.
Western Australia truly is a state full of record-breaking wonders - and we're not just talking about wide open spaces in the wide blue yonder. The astonishing statistics start right in the middle of the state's capital city of Perth.
Kings Park and Botanic Gardens, on Mount Eliza, is one of the largest inner-city parks in the world - at more than 988 acres it's larger than New York's Central Park. Showcasing some of the world’s most rare flora, here you will find towering trees, natural bushland, lakes, grand lookouts and sculpted botanical gardens.
The Bungle Bungle Range in the World Heritage listed Purnululu National Park, in the Kimberley region in the far north of the state, is unique and has been many millions of years in the making. The range is by far the most outstanding example of cone karst in sandstone - this is where quartz sandstone has been eroded over a period of 20-million years into a series of beehive-shaped towers or cones. Flying over or camping in the range is an exhilarating experience.
Now heading for the state's north-west coast, Ningaloo Reef is one of the best places in the world for swimming with the largest fish in the sea, the gentle whale shark which grows up to 52 feet long. Ningaloo is one of very few regions in the world where Whale Sharks gather regularly in coastal waters and are easily accessible to visitors.
On this coast is Monkey Mia, renowned for its amazing wildlife ritual, where dolphins come close to the shore every day to the delight of visitors. It's one of the best and most reliable places for dolphin interaction in the world – the dolphins visit almost daily, not just seasonally, and have been carrying out the ritual for 50 years.
The vibrant port city of Fremantle boasts the world's best-preserved example of a 19th century port streetscape, with its heritage buildings and a fascinating maritime and convict history. Here you can soak up the laid-back ambience, chill-out in a street café, enjoy fish and chips fresh off the boat at Fishing Boat Harbour; or enjoy a cleansing pale ale at an award-winning micro-brewery.
Margaret River Wine Region is the only wine area in Australia where you can experience stunning beaches, tall-timber forests, premium wineries, world-class surfing and caves all in the one place.
The Valley of the Giants Tree Top Walk, 10 minutes north of Walpole on the state's south coast, is the first walk trail of its kind in the world. At 600-metres long and 40-metres above ground, it has been specially designed to minimise impact on the forest. Walking amongst the tall forest trees is a breathtaking experience.
Near Esperance, also on the south coast, Lucky Bay is Australia’s whitest beach and rated one of Australia’s best, with clear turquoise water and perfect swimming conditions.
The Pinnacles is regarded as one of Australia’s most spectacularly unusual landscapes. You can walk amongst these incredible limestone spires that rise eerily out of the sand, some several metres tall. It’s the only place in Australia like it.
Karijini National Park is home to some of the oldest rock formations in the world, dating back four billion years. It's one of Australia's largest and most stunning national parks, with amazing gorges and waterfalls.
Western Australia has one of the longest whale-watching seasons in the world, running from June until December and stretching the length of its coast. The largest population of Humpback Whales in the world migrate along the pristine waters of the Kimberley coast, using the area as a breeding and calving ground. In many places you can see whales from shore, or join one of the many whale-watching tours.
Rottnest Island boasts some of the finest beaches and bays, as well as unique animal and plant life. A short ferry ride from Perth, Rottnest is a car-free zone and home to the world famous quokka, a marsupial found only in this extraordinary state.
First published in the Mail Online - January 2020
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