Your calls always answered within 5 rings.
As ever Kirsty looked after us so well.
Two countries, six flights, hotels, excursions and an overnight train, all brilliantly arranged by Adam. Thank you for organising yet another amazing trip for us.
We cannot express how well organised our trip was. When we did have a couple of problems Shelley was absolutely amazing and quickly sorted them out
Very considerate, polite and efficient.
Excellent service every time.
Excellent service, excellent price, 10 out of 10
Excellent customer service, everything was so well organised, thank you
More information or warnings that luggage allowances vary so much on internal flights in Australia would have been useful. We have never done a trip like this before so didn’t know this. Overall very good though and we would recommend you. The app is great!
I love using this company. Everything is well planned, great communication and app is great. If there is a problem it is sorted out immediately. Great customer service
Kieran was very patient, helpful and knowledgeable.
Lee was exceptional throughout with advice and the choices he made for us. Flights, seat bookings and management of the group was first class. Some of our group have already booked further travel arrangements with him
I wouldn’t travel long haul with anyone else as am confident there would always be someone to help if needed
Excellent service as always. Last minute tweaks dealt with quickly and efficiently. Five stars all round
We had a complicated schedule, travelling around Australia. Everything worked perfectly.
Gavin and the team have done an excellent job planning our flights to and from Australia and internal flights too. The communications worked very well and being able to speak to someone on the phone and calls being answered straight away is excellent customer service in my opinion. It would have been impossible with other providers.
Patrick was super helpful especially with some difficulty we encountered when booking. Would use him again.
Our flights were cancelled due to storms in HK and I spent two more days in Penang in an alternative hotel. Am I entitled to claim for additional hotel cost and if so from who?
I would not recommend Etihad but that's no reflection on yourselves.
Job well done
The whole approach was completely customer based and I can't express how much easier this made our holiday. Travelling with a disabled friend was always going to be challenging but Kelly's support throughout was fantastic and her knowledge and experience created an even better package than we'd anticipated.
Thank you Isaac
Elliot offered excellent advice and suggestions when arranging our flights - 8 in total.
Our contact Richard is so helpful and understanding
Everything went to plan - no problems
Very helpful when we had to reschedule our return flights!
Keep going
First class support and advice from the first contact to the last. Thanks Patrick, Liam and the team.
Simon Pittman was fantastic from start to finish.
Great set up, no problems, will be recommending you to all the people I know. Thank you once again
All good, thank you
An abundance of activities
There are few other places where you can enjoy such variety in one day and the breathtaking hinterland, boasting several national parks, is fondly known as ‘the green behind the gold’.
There's everything from ancient volcanoes and stunning waterfalls to species of flora and fauna you’ll find nowhere else.
Tamborine Mountain, the world’s third oldest National Park, is bursting with lush forests, winding walking trails and sweeping coastal views – and even art galleries.
Dominating the Gold Coast’s western skyline is Springbrook National Park, famed for waterfalls and tumbling creeks. At Lamington National Park, part of Australia’s World Heritage Area, you can see beautiful and unique Antarctic beech trees, with roots more than 5,000 years old.
Tamborine Mountain’s magical Glow Worm Caves glitter with thousands of bioluminescent insects - also found within the Natural Bridge caves in Springbrook National Park.
For hikers, Tamborine Mountain boasts 12 beautiful walking tracks, while Lamington National Park has nearly 100 miles of trails, including the challenging but rewarding 13-mile Border Track.
The beach suburb of Coolangatta has trails leading up to the exotically-named Point Danger - where you can plant one foot in Queensland and another in New South Wales.
Events and festivals spring up along the Gold Coast. Burleigh Heads, a suburb trimmed with towering fragrant pine trees, hosts the Village Markets on the first and third Sunday of every month and comprises more than 100 boutique stalls, vintage designer stores, live music and street food.
Not far from here is Broadbeach, which in May is home to Australia’s largest non-ticketed music event - the Blues on Broadbeach Music Festival, with international talent across 20 outdoor stages.
Events and festivals
The renowned Swell Sculpture Festival is held in September at Currumbin - a magnificent free outdoor gallery.
For foodies, Broadbeach Mall has an array of gourmet alfresco options, and at the Burleigh foreshore, oceanfront seafood dining is the order of the day.
Tamborine Mountain also has a brewery and Australia’s most-awarded distillery, producing liqueurs, vodkas and schnapps.
You can often spot creatures you’ll see in no other place on earth. South Stradbroke Island, just 200 yards from the mainland, is a 1,800-hectare conservation park that protects a number of native species; kangaroos, echidnas, koalas and bandicoots among them.
From Coolangatta on the southern end, make your way to Rainbow Bay, a great place for whale watching and snorkelling with turtles. Or in Springbrook National Park, you’ll be in the company of more than 100 types of birds, frogs and reptiles.
Lamington National Park is a great spot to discover rare wildlife, as is Tamborine Mountain’s Rainforest Skywalk, from which you can see creatures that occupy the tree-tops.
As well as fabulous surfing, the Gold Coast has lesser-known coves and lagoons.
Springbrook’s Warringa Pool is the best natural swimming hole on the mountain and nearby Twin Falls tumbles down into three levels of rock pools.
For a laid-back seaside experience, Coolangatta has old-school charm. And Main Beach, popular for its elegant bathing pavilion and Southport Surf Club, all part of the glittering experience that is the Gold Coast.
First published in the Daily Mail - November 2018
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