020·7962·9933
Look forward to flying Dreamliner again perhaps to another destination?
Thanks so much to William and Neil for organising my visa and choosing my seats!
Des was so helpful. The journey was very smooth
Everything went fine - no problems
Great service and contact throughout supported by an easy and informative app.
Brilliant communication and everything worked out brilliantly.
You're great but wouldn't fly China Air again.
More info about how to collect the voucher at Singapore airport. Couldn't find anyone on the way but did find out how on the way back. Consequently missed out on S$40 off a bottle of whisky for my mum. Also, you can't use the voucher for drinks/food.
Everything went brilliantly. Gino did a good job and a very memorable trip
Cody was great
Thank you so much - it was our first trip to Australia and the airline were absolutely great.
Hotels were excellent everything went like clockwork had a great time
Always fab service
Lucy was excellent as were others I dealt with. Really made the holiday trouble free and a great experience. Being able to email after the initial calls was particularly helpful and much easier than calling.
Great service and super advice regarding transit assistance through Dubai.
Ted was extremely efficient and made the process very easy
Fantastic
Thank you Hayley. Great service once again.
Found the app very informative
Can't praise my experience with DialAFlight any higher, you are truly amazing! My long flight to Oz which was completely tailored to my needs was hassle free and plain sailing. I had nothing to do but follow your simple guidance. Thank you so much for being true to your word.
Great service every time.
No hesitation in using DialAFlight again.
Excellent all round service. Had to call service desk owing to automated check-in failure against my passport. Immediate contact with advisor, who calmed situation and suggested actual check-in at airport would work, which was the case.
Lincoln's advice was very helpful
We were not able to pre book our seats, other than that all went brilliantly.
Enjoy the personal touch
Ross was very helpful throughout
Everything went really well - a big thank you to Brian who is amazing and wouldn’t use anyone else.
Excellent service.
Matilda understood our needs and kept us informed all the time. The travel arrangements went very smoothly at each leg without any hitch and the prices were very, very competitive.
After wrapping up another Springwatch series, it was time to put on my ruby slippers and follow the yellow brick road to Oz.
My partner Nick is very Afrocentric when it comes to wildlife, so I've made it my mission to introduce him to the wilds of the world. He'd never seen a koala, kangaroo or wombat, let alone heard of a pademelon (smaller than a wallaby) or a potaroo (a nocturnal rat kangaroo), and neither had my 11-year-old son Ollie.
KEWARRA BEACH RESORT
We flew to Cairns for the start of our three-week holiday, and our first adventure was a boat trip to the Great Barrier Reef.
It's one of the wonders of the world and Ollie found everything fascinating, especially the fact that clownfish are all born males - the dominant male turns female only when the female of the group dies.
We were staying first at the Kewarra Beach Resort, just north of Cairns, and I woke up one morning to the sound of bats. I followed the racket and found the roost of thousands of fruit bats.
With binoculars, camera and mozzie spray to hand, I enjoyed their chitter-chatter for an hour. I was mesmerised.
Later, we went on the Skyrail Rainforest Cableway over the Barron Gorge National Park - an amazing way to view the world's oldest continually-surviving tropical rainforest.
THALA BEACH RESERVE
We moved on to the Thala Beach Nature Reserve, ten miles from Four Mile Beach. Like Kewarra, the comfortable rooms were set within a rainforest. We kept fit at both resorts: by doing yoga at Kewarra and by walking to breakfast at Thala - it's built on a very steep hill.
We couldn't resist a second visit to the Great Barrier Reef, travelling from Port Douglas.
The marina had a relaxed feel and the weather was sunny and calm.
I saw lots of gorgeous colourful coral and so many fish, and it was a privilege to be in this incredible underwater environment.
DAINTREE ECO LODGE
Next was the Daintree
Eco Lodge and Spa, with 15 beautiful treehouse-style rooms set along a river with a forest view. We loved it.
On our way to the Lodge, we'd stopped at Mossman Gorge and did the gorge walk - a two-hour amble through the rainforest, with an Aboriginal guide giving fascinating information about the site.
We also went on a sunset cruise from Daintree and enjoyed spotting crocodiles, kingfishers and the well-camouflaged Papuan frogmouth (a nocturnal bird related to a nightjar). A full-day tour took us to the remote headland and wildlife reserve of Cape Tribulation, Daintree rainforest, a lunch stop where we hand-fed wallabies - and a visit to a great ice-cream factory!
But a highlight was definitely Jungle Surfing - zip-wiring is surely the best way to experience one of the oldest tropical rainforests in the world.
JABIRU SAFARI LODGE
We headed inland to Jabiru Safari Lodge on the Mareeba Wetlands - a totally different experience. It had a real safari feel, with bush tents in open savannah. It really felt like the Outback.
I set the alarm for 4.30am to go on a hot-air balloon ride - so romantic.
After returning to earth we went in search of a wild platypus and with patience saw two in the river at Peterson Creek. They are extraordinary creatures, and we were lucky to spot them as they're nocturnal. We drove to the Nerada tea plantation, where they have resident tree kangaroos - and after a lot of looking we spotted them. That was another big tick considering they are now restricted to a small area of Australia.
I had a special reunion at Tolga bat hospital near Cairns, where I'd filmed at 15 years ago for the Really Wild Show. Staff rehabilitate lots of species but mainly fruit bats.
A relaxing final morning was spent at Jabiru - although we were woken early by a laughing kookaburra.
We all felt as if we'd followed the yellow brick road and had experienced the wonderful wildlife of Oz. But unlike Dorothy, we weren't ready to tap our ruby-red slippers together and fly home - we could've easily stayed for much longer.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
