Your calls always answered within 5 rings.
Great as always
Had a really good trip with Singapore Airlines both going and coming back from Australia. Travis is always very good. The service he gives is brilliant.
Always pleasant, helpful and efficient, wouldn’t go to anyone else!
Always available and helpful
I am partially sighted and need additional help. Vinnie is amazing.
Seamless. Thank you so much.
Always friendly, helpful and professional. Very thorough and on the ball
Everything went really well, thank you
Raj Kadel was brilliant as always. So helpful and made everything so simple.
Just to say thank you for all your help
Charles was very attentive - nothing was too much trouble
Gareth Carver went above and beyond helping us get the exact flights we wanted on our recent trip to Australia. Thank you once again
As always excellent service.
As always, Rebecca organised everything beautifully. It all went very smoothly
We have previously used DialAFlight and our experience has always been positive with friendly, helpful and well informed staff who always understand and endeavour to fulfill the customer's needs
Happily dealt with our changing requirements and came up with an acceptable timetable. Will use again
When we book with you again please do not use Jetstar airways. They are an absolute shambles.
Your attention to detail was second to none. Everything was clearly detailed. And when I changed my flight to come home early, Ashley immediately sent me an email to check firstly it was me that had done it and secondly to make sure everything was OK. I couldn’t have been more grateful.
I have booked several flights to Australia with DialAFlight and am never disappointed. Always great service from the representatives who are very knowledgeable and extremely helpful. I have recently returned from another trip and can confidently say I will definitely be booking with them again in the future!
Reid booked really good seats for me
Thanks to Sebastian, yet again, everything went smoothly!
Always use DialAFlight. Always received great service - polite and nothing is too much trouble
The whole trip was excellently organised -cannot fault your service yet again and as ever Jordan really pulled it out of the bag.
Excellent service, a big thank you.
The itinerary was flawless, and everything exceeded our expectations. Eve was always available to answer our questions and provide valuable recommendations. I would highly recommend DialAFlight to anyone looking for a stress-free and memorable travel experience.
Sean Furnival organised and arranged our itinerary and it worked perfectly. We will feedback and discuss the trip with Sean at some point in the near future.
All efficiently organised and as helpful as always. Thank you.
This is the 3rd time we have used DialAFlight. Everything is sorted for you without any problems. Nicky made sure everything was OK for our family trip. 10/10.
Nick Beattie excellent. We had good reasons to choose Malaysian but would avoid them next time. Old planes, grotty food, too few loos. But that wasn’t Nick's fault
Very helpful and kept me updated on the flights right up until I went
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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