You are an excellent service provider. You make travelling so easy for anyone.
The service at DialAFlight was excellent and I would happily recommend you to other travellers. I was disappointed with Etihad Airlines. The seats were cramped despite have extra leg room and uncomfortable for anyone with back problems. The reason for choosing Etihad was the price but I won’t be flying with them again.
Just a couple of problems with the hire car people but we got it sorted and didn’t distract from the holiday - we had a great time
Helpful as ever
Perhaps a little bit more detail on the car hire. Car chosen was average and would have paid more for a better model, but not given the option.
Ivor was superb with all the different flights we required, wouldn’t hesitate to use again for our next trip
Really appreciated being able to lock in prices and pay at a later date!
A great service at a very good price. Staff have been extremely helpful and professional. Highly recommended.
Would not recommend the Ibis hotel at Darling Harbour.
Ray was excellent and everything organised and booked went smoothly and exceeded our expectations. We had a great trip
All service agents I dealt with were excellent and everything went very smoothly for both outward and return flights.
First class service. Singapore flights excellent. Only moan was Virgin Australia 6hr flight with no food, only to purchase. Free tea, coffee, water. Not good on such a long flight. Thanks to all at DialAFlight will be sure to use again .
Malcolm was always very helpful
Ben Till was very informative and helpful. Would definitely recommend him and will use him again.
Ben Till looked after us well. Very efficient and very caring
Thank you so much
Baggage missed connection flight on return but delivered to home address next day
You have been superb over the last 20 years that I have been using you! And much appreciation to Seymour Rodriguez
All of your staff were excellent, but we had the most to do with Tristan. Thank you very much for making overseas travel easy!
Very efficient service.
DialAFlight sourced us excellent value, hassle-free flights, sent us a clear itinerary and booking and check in info at relevant times. All so smooth, and a total pleasure to travel with
Conrad was very good, always answered my questions in a timely manner. Organised our trip well. Have used DialAFlight before and will again. You are the best.
Another great trip! All went very smoothly. Many thanks to Reid for all his hard work.
One problem we encountered was when we arrived at our hotel in K.L. we were told that breakfast was not included. Fortunately it was stated on the voucher.
Helpful advice and information on initial booking of flights and easy to contact Jessie and colleagues with follow up queries. All flights worked well for us and all were perfectly on time so it was a great holiday - thank you.
Gino led us carefully through flight bookings, seating, visa applications and additional local flights. We appreciated the out-of-hours emergency contact numbers (which we fortunately did not need). We would highly recommend DialAFlight for removing most of the stress from the booking process.
Will use you again.
Unfortunately there was a 5 hour delay at Abu Dhabi because the plane had a fault and we had to be transferred to another aircraft. The new Etihad terminal is quite something though.
Great to speak to a human. Great service. Thank you.
As always great service and why I have used you for 10 years or more
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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