Great service from Thomas particularly when flights were cancelled and had to be rearranged.
Easy to get to speak to someone and very flexible with working round Covid restrictions
Fab service as always
Great advice to leave two hours between planes, we were glad of it. As ever, great phone support. A dependable partner for our travel plans.
As always a premier service from a premier company. Everything went smoothly, no hold ups no hiccups and a comfortable flight throughout.
We have been using your firm for our travel requirements since 2009 and have always been extremely satisfied with your performance. We always use the same contact. Robert provides excellent service and goes out of his way to help. They feel more like friends than business contacts.
I’m grateful to Noah for working so hard over the last two years to finally get me back to Australia with Qatar Airways. It’s currently the best airline as far as I’m concerned. Brilliant
Everything went smoothly and I really appreciated the visa, Covid and other guidance provided to prepare from my trip.
From the start planning our trip Jackson and his team organised everything to perfection
We always had first class help from Glen
Roger was extremely helpful, kept us informed at all stages of flight cancellations and was knowledgeable about vaccination requirements for each country
Great service as always
Dealing with DialAFlight your tickets might cost slightly more than booking directly yourself. But the advantage is that you have a phone number that is answered almost immediately, speak to a human, no jingly music whilst you are put on hold, and any problems, queries or hitches, in my experience, are sorted for you.
Amazing personal service - have used them many times and would not go to anyone else
Well done, great job. Will be in touch soon for next year.
You are always so helpful with information before a flight especially during the pandemic when so much information was needed…thank you
All 4 flights with Emirates were excellent . I was very impressed with premium economy
I feel so comfortable and happy with your service provided by Orlando. Many thanks till the next time
We dealt with Niall for our trip to Australia. He is kind, professional and extremely patient. Would highly recommend.
Will certainly use you again
I already have recommended you to a few people telling them how amazing and efficient you are. I even recommended you to someone in Australia. Thank you very much I will be using you again ..
We were happy with DialAFlight staff who helped us through out our journey. So thank you.
We have used DAF exclusively for many years whenever we need a flight. The care, attention and backup given during the buying process and whilst away are amazing. I felt as if Les was my best friend which was very reassuring particularly with the added worries of covid.
Have dealt with Robert each time we have booked for Australia. It has been cancelled due to covid one way or another. Never had a problem getting money back, he has been spot on. Wouldn’t hesitate to recommend
I would llike to thank Philip for his patience regarding the many changes we had to make to our booking.
We’ve used DialAFlight on many occasions and will continue to do so, excellent service every time.
Despite all the covid regulations for Singapore and Australia everything went like clockwork. The service provided by Ashley was exemplary
Thank you so much for your help getting to Australia and sorting out all the flight changes. Personal service much appreciated.
Russell was superb - his professional advice and general knowledge when traveling under the cloud of covid really helped to ease the hassle
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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