As always Debbie, Glen and the team delivered excellent service,would never use anyone else
Byron really looked after us; got us the best deal and we’re very happy.
Good service, helpful staff who ate easy to contact
Excellent service and would definately book with you again for the outstanding customer service I received from Michelle and Matthew.
Another problem free trip to Oz. Many thanks to Matt who always finds us the best deal and books the best seats.
Would be more than happy to come back to this company
Always willing to go the extra mile. I’m very happy I can put my trust in excellent customer service.
Always helpful and friendly
Thanks Jay, my first long haul trip! Reassured from the start thanks to you.
I actually have recommended your company to several friends who have used you. I’ve actually never found DialAFlight to be wanting in any area.
Excellent job as always, will give you a ring when I book my next flight to Oz. Thank you.
Always helpful at the end of the phone.
Really nice to feel valued as a customer - quite rare these days. I've lost count of the number of times I've booked flights to Australia with you since 2005, always great service. Thanks
The whole trip over 28 days was tremendous thanks to Reid and his team
Excellent service. Extremely efficient, courteous and professional. Every enquiry dealt with swiftly.
As always Connie was exceptionally helpful. Looking forward to organising our next trip. I have recommended DialAFlight to a number of people and they have all been very happy with the service provided
Always very efficient and helpful
I was treated courteously and efficiently as has always been the case when I have booked a trip with you
Oscar and his colleagues have been extremely helpful. I have and will recommend your service to friends
The one stop shop!
Carter advice and support was the best yet Thank you!
Absolutely fantastic from booking until we arrived back home
Excellent service from initial booking and your timely reminders re online check in. Thank you.
Nothing was too mnuch trouble for Harvey and staff.
Really excellent organisation. Had a very good trip to Australia and return.
Excellent. Not a problem from start to finish. I cannot talk highly enough about Gavin who is the ultimate professional when it comes to arranging flights and goes well out of his way to help a customer. Nothing seems to be difficult or complicated for him.
As usual, you were excellent.
Always professional and helpful
Great service and a big thanks to Trevor who sorted our flights and tour
Just fantastic service always
The Great Ocean Road. Its name alone sounds leagues cooler than any of the world's bucket-list road trips. And that's before you've even begun to appreciate the vast beaches, towering limestone cliffs, and sparkling eucalyptus forests that make this Australian coast road so special.
The highway hugs the underbelly of the state of Victoria, linking Melbourne to the east with the old port city of Warrnambool to the west, threading through a series of seaside towns.
Once settlements for gold rush diggers, these ports now throng with wetsuit-clad holidaymakers in summer (Nov to Feb) and have their own wild charm in winter.
Coaches 'do' The Road in a day, but I opt for a small group tour, which spreads the journey over a night or two and is happy to go off-piste.
'Our tours are all about the detours,' says our guide Jeremy, a walking library of stories, anecdotes and Aboriginal folklore.
Jeremy scoots around Melbourne to collect me and the Scots – a 60-something couple from Aberdeen who are nearing the end of a six-week visit to Oz. And then we're off.
Our first stop is Geelong. It was the old mayor of this port city who, in 1918, decided to build a tourist route to rival California's Big Sur. He enlisted 3,000 ex-servicemen and set them to work, ignoring the government's fear that such a road 'would encourage invaders'. (The country was still licking its war wounds).
For 15 years the soldiers toiled away with their picks and shovels, hacking into the craggy hillside.
Hard yakka, as the Aussies would say. Peering down sheer cliff faces, I imagine such a soothing ocean-scape must have offered better post-traumatic rehabilitation than any therapist.
My neck aches from looking out of the window as we travel west towards Torquay, birthplace of surfing brand Quiksilver. We're here over Easter, prime surf season, and the annual Rip Curl championships – the longest running surf contest in the world – are in full swing.
Jeremy slows down the van to let a woman cross the road, her salty hair dripping on to her face, and tanned arms holding a surfboard. 'That's Stephanie Gilmore,' he says casually. 'Six-time world champion Australian surfer.'
I get the impression that such a sighting is commonplace so I give a breezy nod, but my inner surfer is dancing with excitement. Onwards to Anglesea, where I see my first kangaroo over on the local golf course.
These animals are so robust, Jeremy says, that 'they do little more than blink when hit by a golf ball'.
A few minutes further on is Kennett River, where I stand with my arms outstretched holding handfuls of sunflower seeds as four iridescent parrots land on my head and shoulders. 'Would you like a turn?' Jeremy asks the Scots, but they're too busy oohing and aahing over a koala snoozing in the nook of a tree above us.
Next is Lorne, with its strip of surf shops, second-hand bookshops and organic juice cafes.
A young hipster in Ray-Bans and bare feet strums Van Morrison on his guitar while overlooking the sands where children trip over the cords of their boogie boards.
Their professional counter-parts, meanwhile, sit straddling surfboards well out to sea, bobbing nonchalantly on the swell, waiting for a wave worth riding. Engrossed in watching them, I trip on a cockatoo taking a stroll along the promenade, its little yellow mohican perfectly coiffed.
We spend the night at Beacon Point Ocean View Villas, luxury cabins in the hills above Apollo Bay, and feast on fresh fish at Chris's Restaurant with a front row view of the waves in the dusk.
The next morning we reach the legendary Twelve Apostles – a cluster of giant limestone stacks protruding from the water, their bottoms nibbled by the waves.
The Twelve Apostles provide stark evidence that the coastline of Australia must be eroding at a rate of knots. An arch called London Bridge, sculpted over the centuries, collapsed so suddenly a few years ago that a group of tourists found themselves stranded on the seaward side and had to be helicoptered to safety.
Our final stop is Loch Ard Gorge, where the wreck of the Loch Ard ship was tossed ashore by a fearsome storm in the winter of 1878. Jeremy takes out an old wooden chest from the van – inside which are black-and-white photographs of the only two survivors of the disaster, a newspaper article about the wreckage, and a handful of rusty spoons from the ship.
Turning these barnacle-clad utensils in my hand, I muse that over two days, my notion that Australia offers little by way of history has sunk faster than the vessel itself.
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