Your calls always answered within 5 rings.
I wouldn’t use Malaysian again as the seat configuration in Business Class is not very good considering the premium paid
I was advised my flight back was only touching down in Singapore to refuel and I would not have to get off the plane. This was incorrect. I had to get off, wait for 2 hours then get back on the same plane. Wish I had known that before I booked the return
Everything was perfect. Thank you
Being a nervous traveller the team were patient and helpful. They offered lots of advice having first hand experience of the destinations I was due to visit. I would highly recommend DialAFlight
Another great flight to Australia. Would recommend to anyone looking for exceptional service and knowledge. Thankyou Arthur.
My trip was excellent!
The communication from DialAFlight was excellent.
We were slightly disappointed with Cathay Pacific - apart from reasonable leg room certain aspects are far from premium economy.
Great service as always. Would highly recommend.
Matt managed the itinerary perfectly. When we did need assistance to change a flight he was extremely quick to sort this matter. Many thanks to the whole team.
Damien was amazing and super helpful
China Airlines via Taipei were super! Excellent staff and service. Very, very good food and wines. The lobster dinner was excellent.
All went well. Thankyou.
As always a great, professional and friendly service.
Had a great trip and kept well up to date with any alterations. Will be back soon
Absolutely brilliant. Thank you Spencer for all your help
Claire was brilliant - calm, efficient and reassuring. I'm really very pleased with the service provided
I had wheelchair assistance and the service was amazing on my journey to Australia and back - till I got to Heathrow! I was left at the carousel to wheel my cases out to meet my son - there I fell !! I know this isn't anything to do with your excellent service but thought I would bring it to your attention
Outstanding service. A real comfort knowing that you were available 24/7 on the phone in the event of a hitch! Many thanks, I'll certainly keep using you for my travel arrangements.
Flight assistance was arranged which worked out perfectly.
Brilliant from start to finish .
Really good - had a fantastic trip and will be coming back to you soon for my next trip
Ivor Savage was excellent, did everything I asked.
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Not sure how often you use Korean Airlines but they were excellent! I travelled Business Class and it stood out as one of the best I have experienced.
Dexter excellent as usual.
The only problem I had was that DialAFlightt said I could check in 48 hours ahead and it was actually 24 hours - which caused some stress.
Finley was very helpful and provided exactly what i asked for at a good price.
Thank you so much - just keep up your good work
It's reassuring to know that you can speak to someone should you have a concern. That's so very important for me. The staff are friendly and knowledgeable.
You don't have to score a number one album to holiday like a superstar. As many well-heeled Aussies know, the uber-luxurious privately-owned Hamilton Island is a fabulously picturesque place to get away from it all – and is conveniently located just off the Queensland coast.
HAMILTON ISLAND
Hamilton, by the Great Barrier Reef, is also the largest of the inhabited Whitsunday Islands, known for their pristine whitesand beaches and crystal clear water. Taylor Swift is among its greatest fans. Along with her family and 125 members of her crew on tour in 2016, she spent several days at Hamilton's famed Qualia hotel and resort - and she took the opportunity to explore the nearby reef.
We arrived on Hamilton Island after an overnight Reefsleep on a pontoon in the middle of the sea, so we were eager to hit the island's many gorgeous beaches as quickly as possible.
LUXURY ACCOMMODATION
However, we first visited Qualia, the island's most exclusive resort, on the northernmost point. It boasts a selection of luxurious villas such as Beach House, Windward Pavilion and Leeward Pavilion. Beach House has an elegant open-air 10-person dining area and a private infinity-edge swimming pool. Designed in an airy open-plan style, the living room has a panoramic vista of the Coral Sea.
The word Qualia means 'a collection of deeper sensory experiences' - and the hotel lives up to its name. Crafted f rom timber, sandstone and glass, it has 60 private pavilions, all discreetly hidden away behind lush greenery and strategic gates.
Fine dining options are available at Long Pavilion or Pebble Beach, where we enjoyed a feast of fresh seafood that included chilled king prawns, local reef fish, seared scallops, oysters and grilled Whitsunday bugs. (For those who don't know, bugs are a type of lobster) Pebble Beach also has a large infinity pool and cocktail bar where concoctions such as banana coladas can be whipped up on request.
THINGS TO DO
Those sandy shores are Qualia's base for a range of watersports, so if you were ever going to opt for a sea-kayaking adventure on the Coral Sea, this is probably the place you'd want to do it Other accommodation options on Hamilton Island include the adult-only Beach Club, on Catseye Beach, which comprises 57 luxurious rooms and a childfree restaurant and lounge. We stayed at the Reef View Hotel, which offers fabulous Coral Sea views, with very comfortable rooms - and friendly cockatoos who visited the balcony daily.
On our second day on Hamilton, we took off in a golf buggy - the quickest way to get around the five square-kilometre island - to explore. The relatively unmarked roads, however, do offer a bit of a navigation challenge. Still, it was a lot easier getting up to the island's famed lookout point, One Tree Hill, this way than on foot. There's no better place to enjoy a glass of wine at sunset.
There's also a bustling marina, as well as a main street with shops, restaurants and evena nightclub. Here you can buy everything from sun cream to iced coffee - although at much higher prices than on the mainland, so stock up on aloe vera before you arrive.
SOMETHING SPECIAL
One afternoon was spent on a chartered yacht to a private beach, home to a national park and completely secluded. Snorkelling in the area is exceptional - or as an alternative diversion, at the island's Wild Life Sanctuary you can book in to have breakfast with a koala or kangaroo and be photographed with them.
But it was on the following morning that one of the most memorable moments of the trip occurred. We were invited to meet - and have a quick cuddle - with an adorable koala at the Beach Club resort. It was the perfect end to an idyllic taste of paradise – and also provided me with one of my most-liked Instagram posts of the year.
First published in the Mail Online - January 2018
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