Thanks to Jonathan who was excellent
Felt I should have tipped those that wheelchaired me long distances as there were tight connections in Perth and Dubai on the return journey.
I always use DialAFlight for long haul - excellent service
Went smoothly as always.
Excellent service again from your Travel Manager Kieran Greenfield.
Just to say a big thank you for a wonderful trip! Everything went smoothly
Great trip and felt very well supported by Doug and his team
Excellent service from Gino. Will definitely use again and will recommend to others. Thanks for all your help and for making everything so easy.
After spending hours trying to sort flights myself and getting very frustrated I called DialAFlight and Larry saved the day! Next time I will save my sanity and ring him straight away
Not the best flight route home for me and would not take that route again. Other than that all great
Noah’s support and help were excellent
It is so good to talk to a real person who is helpful and knows what they are doing, without queuing or having to press a sequence of numbers!
Excellent service. I had a couple of problems with my return flight and it was so reassuring to be able to phone someone, have the phone answered almost instantly and my problem sorted quickly and efficiently. Well done Ash and your colleagues!
From the moment I spoke to Ash I felt everything was completely sorted with my flights to Sydney. Thankyou for your help and patience with someone who worries about EVERYTHING
Every time I phoned they were very helpful and nothing was too much trouble.
We were very impressed with the excellent service and many thanks to Ash for all his help.
Everything worked well
Micky was great and communicated clearly whilst offering a competitive rate.
I will only ever use DialAFlight as they have never let me down through the many years that I have used them. Gordon arranges my fabulous holidays every time
Sally and her team were amazing. They were all very helpful. Very pleased with the service.
Always a joy to book my trips with Robert at DialAFlight. Knowledgeable, patient and supportive
Was concerned that it took a couple of attempts to ensure that my name was spelled accurately. Although the ticket was corrected in good time after cancelling the first booking some of the other file references continued to include an extra 'e' in my name. This worried me when that sort of accuracy is so important.
Marcus was great. Knowledgeable and helpful. Unfailingly pleasant.
As always, everything ran like clockwork. Many thanks to Orlando and the team.
Everything worked out very well.
Everything went according to your schedule. Wish you’d been in charge of the weather!
Our agent was very patient and helpful
As always the team at DialAFlight are very knowledgeable and pick the best options for flights or hotels
Very smooth trip assisted by Oliver, who kept in contact throughout and was always quick to answer queries and give reassurance. I would recommend DialAFlight and will definitely come back for my next trip.
Great service, would use again for next trip
It's a sun-drenched morning at the East Perth Terminal and the Indian Pacific train gleams brightly beyond the cool shadows of the station. Two dozen stainless-steel carriages stretch along the boomerang-shaped platform.
Our coaches, dating from the late 1960s and early 1970s, were built in New South Wales by Commonwealth Engineering, which received a licence for the sleek, bullet-like design from Budd, a metal-fabricating company in Philadelphia.
I know this because John Brinkley, one of three train managers on the 1,860ft-long Indian Pacific (it travels from the Indian Ocean to the Pacific Ocean), is on hand to answer any questions. He also points guests towards their carriage for our 2,700-mile journey.
We are departing Perth on a Sunday at 11.55am, and are due to arrive in Sydney on Wednesday at 11.07am.
I'm travelling in gold class for two nights (sleeper cabins and a lounge with free drinks, plus free meals in a smart dining carriage) followed by a night in red (reclining seats and a cafe where you have to pay). There's also platinum class - comfortable cabins with double beds, a swanky dining carriage, and a free cocktail bar.
Brinkley tells me the train hit a camel on the way from Sydney to Perth a couple of days ago. 'There was damage to the loco - we had to repair an air pipe. We blow animal whistles and the horn, but it still happens. Kangaroos keep out of the way generally. Kangaroos are pretty smart.'
We roll out of Perth and into the parched countryside with gum trees, shrubs and orange-tinged soil. After dumping my bag in my cabin, I go to the gold-class lounge to meet my fellow travellers. Many are sitting in burgundy leather armchairs and banquettes drinking Crown lager and glasses of Australian wine, while conversations range from Chinese investment in Hunter Valley coal mines to the quality of the train's gin (deemed top-notch).
It's a jolly train. Meals are substantial: three courses, served in booths separated by frosted-glass partitions.
We stop at Kalgoorlie (population: 31,000) at 10.45pm. Coaches take us past darkened sights including a vast working mine; gold was discovered here in 1893. The town has a frontier feel. A guide points out a Woolworths that has the biggest takings in Australia (gold miners have plenty of cash to spend).
I sleep well, to the rhythm of the tracks, and wake to see copper-gold light illuminating wispy clouds above gum trees and dried-out river beds.By mid-morning, the Indian Pacific draws to a halt at Cook (population: four) and I spot a sign saying: 'If you're crook, come to Cook, Queen City of the Nullarbor.' Crook, of course, is slang for 'ill' in Australia, while the Nullarbor Plain is a region that boasts a wild and rugged landscape. A 297-mile section of track running through it is the world's longest straight stretch. Cook is an outpost of rundown buildings. However, it's a good place to stretch our legs.
Early next morning we pull into Adelaide, and passengers join coach tours of the South Australian city. We are taken to Mount Lofty, though it's shrouded in cloud. We see the Adelaide Oval, where there's a statue of cricket legend Sir Don Bradman.
Back at Adelaide Parklands Terminal I buy a battery-powered beer-bottle cooler that makes train sounds when lifted.
Now I have to switch to red class, towards the front of the train. It comprises 48 seats that look as though they belong in a plane's business-class, but filled with backpackers and retirees.
Our duty manager recommends the breakfasts that he personally cooks. 'I've had phone calls from Gordon Ramsay and Jamie Oliver saying, "I've heard about your breakfasts". I reply, "No, I can't come to work for you. I want the twenty bucks an hour Great Southern Rail is paying me".' Not far out of Adelaide, I glimpse my first and only kangaroos, far in the distance. I also spot an eagle high above.
That evening we reach Broken Hill, a lead and zinc mining town, and I make my way to the Palace Hotel. The venue featured in the 1994 film The Adventures Of Priscilla, Queen Of The Desert, about the unlikely subject of drag queens in the Outback.
I discover a reception area with bright murals, stuffed birds and cabinets displaying leopard-print high heels. On the wall is an advert for the Broken Heel Festival. Its motto? 'Life in the Outback is never a drag.' Back on the train, we clatter through the night and wake to see cows munching grass in the foothills of the Blue Mountains. I eat our carriage manager's Gordon Ramsay-quality breakfast and sit back as we snake into Sydney's Grand Central station. We're a mere 13 minutes late - not bad when you've just covered 2,700 miles.
First published in the Mail on Sunday - September 2016
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