Your calls always answered within 5 rings.
Thank you Mason for doing the booking efficiently and speedily
Thanks Riley, I'll be in touch for my next trip.
Just a small niggle - can anything be done about the poor airport assistance in the UK. Every other country I travelled through gave excellent service.
Will hopefully be booking with you again next year!
Have used DialAFlight for several years now - delivers everytime!
Very helpful and easy to deal with. Also very responsive to questions and requests.
We managed to pay for seats on Etihad but we tried to choose seats on Virgin Australia with no luck.
As always - everything was wonderful
Always so helpful - never use any other company
The airline let me down. I experienced unnecessary delays each way .
Perfect service.
Great trip. No problems but we knew if there were we'd be in good hands.
Alfie Davis did a great job organising our flights. Great service.
Great service, as always
Excellent communication from DialAFlight and good customer service. They always deliver what they promise.
Excellent as always
Thank you Leo for booking our flights and Cruise in Australia. Everything was first class.
Possibly too many phone calls to check on things prior to going away.
Brandy was efficient as always. Many thanks
Ethan was extremely helpful
Matthew was extremely helpful when illness forced a change of plans. We also appreciate that phone calls are quickly answered and dealt with efficiently. I wish all companies were as good.
Everything went to plan. The only problem was the motorhome from Apollo in Sydney and dropping it off in Melbourne. The first motorhome was extremely knocked about and not clean enough. We refused to take it and another (only slightly better) alternative was found.
Thank you as ever for another great trip!
I was really impressed with the service and would definitely use DialAFlight again
Great service from your staff when booking the flights and immediately prior to the flight.
Raphael was really helpful and quick to respond to any queries. Will book all my flights with them in the future. Great service!
Excellent service once again. Made my trip easy and enjoyable
You can speak to a person not a robot - an excellent service
Thankyou. Five stars
Cathay Pacific Premium Economy seats were a great disappointment. Terrible value for money and not the comfort we were expecting! Will go back to using Emirates
A city book-ended by vineyards and beaches, with quaint Victorian houses sitting alongside tidy parkland, Adelaide is Australia’s emerging hot spot.
A favourite haunt with Britons relocating Down Under, this lovely city with its Mediterranean climate is home to one of the world's most prestigious art and culture festivals.
Which is how I came to find myself blindfolded in a theatre being accosted by a group of young Belgians - all in the cause of cutting edge drama at the Adelaide Festival.
ENDLESS VARIETY
As well as the festival this South Australian city boasts entertainment such as the Adelaide Fringe, the WOMADelaide world music concerts and the Adelaide 500 road-racing extravaganza.
At the festival’s writers’ week, Booker Prize winner Thomas Keneally, author of Schindler's Ark, explained why the jewel of the south has been attracting him since his first appearance at the festival in 1968.
'It's a beautiful place,' he told me. 'It has this wonderful dry heat and the citizens exist among a torrent of wine, flowing out of the Barossa Valley and out of the McLaren Vale.
'Foreign writers love this because it's so warm in the middle of the northern European winter. It's hard to move in my hotel without tripping over some great British novelist or biographer.'
WINEMASTERS
The area is also the country's grape capital, bursting with boutique wine makers, but the giant Jacob's Creek dominates.
I’m treated to a wine master class by Jacob's Creek expert Sacha Bown. The Sensory Experience is billed as an interactive workshop that helps increase your knowledge and enjoyment of the complexities of wine. As a complete wine novice, that isn’t hard. It’s great fun putting my smell and taste to the test with a strange tray of treats, from petrol-scented balls to a strawberry dipped in black pepper.
After a delicious lunch on the balcony of the Creek’s award-winning restaurant, I whizz off to Penfolds winery.
The ‘make your own blend’ experience makes you feel like a winemaker for an hour. It involves mixing three different types of wine in an oversized test tube - you also consume far more wine than you realise.
The Barossa may get the lion’s share of tourist attention but one of South Australia’s other wine regions, the McLaren Vale is a hidden treat.
Ben Neville, who set up his own tour company after leaving the corporate rat race in London, showed me the secrets of the Vale.
Ben is beyond passionate about the area – while providing a rip-roaring four-wheel drive adventure starting with a quick ‘snack’ in the middle of the bush.
A snack involves a table, chairs, gingham tablecloth, china plates, champagne, a view of untouched bush that’s to die for – and an array of mouthwatering canapés freshly prepared that morning by his friend, chef Nigel Rich.
ADVENTURE TIME
We hop back on the vehicles and cruise through Yankalilla and Onkaparinga districts via superb off-road tracks offering vistas across the Fleurieu Peninsula.
We even speed along the mesmeric Silver Sands beach before lunch on a secluded hilltop encapsulated by some (more) breathtaking scenery. Sandwiches on a picnic blanket?
No. Chef Nigel, who trained in some of London's top hotels before setting up his restaurant, The Elbow Room, in McLaren Vale (and, incidentally, whose English mother went to school with Margaret Thatcher) is cooking up a surprise.
The feast is being prepared on the back of his ‘ute’, before being smoked with a curious gadget and some apple chips. It is complemented by wine served by Thomas O’Donnell, who works at the nearby Samuel’s Gorge vineyard.
And in case I was in any doubt about how laid back these people are about their fine product, the owner of Samuel’s Gorge, Justin McNamee sets me straight.
'In the McLaren Vale, we're not in a hurry and never have been to tell the world we are the best.
'I think because we don't overtly jam it down people’s throats, when people actually finally discover it, they go "holy bloody Nelly". And when you drink great wine here and then you go to the beach and you see great art, and then you see the sunset - people are forever saying "I don't want to leave".'
Holy bloody Nelly, he’s right, I don't want to go anywhere.
First published in the Mail Online - September 2017
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