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Our travel consultant was Boris who was brilliant, patient and very helpful. On the strength of this we will come back again and again. Customer care was excellent.
Everything worked out as Jasper promised so many thanks.
Excellent customer service in every way.
Impressed by regular communication, both by email and by phone.
Excellent service.
Very helpful team
Ben was very helpful
We have used DialAFlight often. Larry is a credit to your company, very professional and fantastic service. I recommend DialAFlight to all my friends.
Fraser was brilliant
Vietnam Airlines were brilliant. Goodbye BA.
Everything was perfect.
Cathy Pacific in-flight food a bit disappointing!
Excellent service from beginning to end - would definitely recommend
I would like to thank Gareth as whenever I had a question he had an answer or pointed me in the right direction. This gave me great peace of mind.
Excellent help and support from booking to take off.
I can rely on the service provided by your excellent staff
Thank you so much for all your help and guidance. Everything ran smoothly and Etihad were good to fly with. Elliot was a star all the way through.
Bradley and his team are expert and excellent
Sam was great
Les was really helpful and courteous)
We love Ted. Thanks so much for making it a great trip.
I have been using DialAFlight for many many years and have found the service excellent. As have various people I have recommended you to over the years.
Your staff were always helpful, friendly and fun to deal with.
First rate as always. Many thanks to Les and team
Fabulous service as always. Makes everything so easy
I can always relay on the best service available from Billy who has helped with all my travel arrangements for the last 15 years
I had an accident while I was away and Bradley from your team was very helpful sorting it out
Nicky was excellent from the first phone call to the call the day before we left for Sydney. We have used DialAFlight for many years andv keep recommending.
Well done. Keep up the great work
Thank you for reliability and being ready to answer the most simple queries.
A city book-ended by vineyards and beaches, with quaint Victorian houses sitting alongside tidy parkland, Adelaide is Australia’s emerging hot spot.
A favourite haunt with Britons relocating Down Under, this lovely city with its Mediterranean climate is home to one of the world's most prestigious art and culture festivals.
Which is how I came to find myself blindfolded in a theatre being accosted by a group of young Belgians - all in the cause of cutting edge drama at the Adelaide Festival.
ENDLESS VARIETY
As well as the festival this South Australian city boasts entertainment such as the Adelaide Fringe, the WOMADelaide world music concerts and the Adelaide 500 road-racing extravaganza.
At the festival’s writers’ week, Booker Prize winner Thomas Keneally, author of Schindler's Ark, explained why the jewel of the south has been attracting him since his first appearance at the festival in 1968.
'It's a beautiful place,' he told me. 'It has this wonderful dry heat and the citizens exist among a torrent of wine, flowing out of the Barossa Valley and out of the McLaren Vale.
'Foreign writers love this because it's so warm in the middle of the northern European winter. It's hard to move in my hotel without tripping over some great British novelist or biographer.'
WINEMASTERS
The area is also the country's grape capital, bursting with boutique wine makers, but the giant Jacob's Creek dominates.
I’m treated to a wine master class by Jacob's Creek expert Sacha Bown. The Sensory Experience is billed as an interactive workshop that helps increase your knowledge and enjoyment of the complexities of wine. As a complete wine novice, that isn’t hard. It’s great fun putting my smell and taste to the test with a strange tray of treats, from petrol-scented balls to a strawberry dipped in black pepper.
After a delicious lunch on the balcony of the Creek’s award-winning restaurant, I whizz off to Penfolds winery.
The ‘make your own blend’ experience makes you feel like a winemaker for an hour. It involves mixing three different types of wine in an oversized test tube - you also consume far more wine than you realise.
The Barossa may get the lion’s share of tourist attention but one of South Australia’s other wine regions, the McLaren Vale is a hidden treat.
Ben Neville, who set up his own tour company after leaving the corporate rat race in London, showed me the secrets of the Vale.
Ben is beyond passionate about the area – while providing a rip-roaring four-wheel drive adventure starting with a quick ‘snack’ in the middle of the bush.
A snack involves a table, chairs, gingham tablecloth, china plates, champagne, a view of untouched bush that’s to die for – and an array of mouthwatering canapés freshly prepared that morning by his friend, chef Nigel Rich.
ADVENTURE TIME
We hop back on the vehicles and cruise through Yankalilla and Onkaparinga districts via superb off-road tracks offering vistas across the Fleurieu Peninsula.
We even speed along the mesmeric Silver Sands beach before lunch on a secluded hilltop encapsulated by some (more) breathtaking scenery. Sandwiches on a picnic blanket?
No. Chef Nigel, who trained in some of London's top hotels before setting up his restaurant, The Elbow Room, in McLaren Vale (and, incidentally, whose English mother went to school with Margaret Thatcher) is cooking up a surprise.
The feast is being prepared on the back of his ‘ute’, before being smoked with a curious gadget and some apple chips. It is complemented by wine served by Thomas O’Donnell, who works at the nearby Samuel’s Gorge vineyard.
And in case I was in any doubt about how laid back these people are about their fine product, the owner of Samuel’s Gorge, Justin McNamee sets me straight.
'In the McLaren Vale, we're not in a hurry and never have been to tell the world we are the best.
'I think because we don't overtly jam it down people’s throats, when people actually finally discover it, they go "holy bloody Nelly". And when you drink great wine here and then you go to the beach and you see great art, and then you see the sunset - people are forever saying "I don't want to leave".'
Holy bloody Nelly, he’s right, I don't want to go anywhere.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
