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Very pleased with the service provided. Did exactly what I wanted regarding our flights. Perfect. Will highly recommend to family and friends and will book future flights with you without a doubt. Well done
Cathay Pacific good but the layover of 4+ hours in Hong Kong each way was a mistake. Just made the long journey too much longer.
I like DialAFlight but for the third long haul trip in a row Qantas logistic and operations did not match their customer service. One late flight two missed connections, unable to check in online saying flight cancelled which was untrue and caused stress. You sorted this out - thank you!
Amy was her usual excellent self... until the next time. Thank you
Excellent as always
Reece was attentive as ever and delivered a great service. Thank you, we had a great trip.
Absolutely brilliant service. Thank you once again Calvin for your excellent assistance and support before and during our trip.
As always great customer service from Luke and the team. Phones are answered promptly and you get to speak to a person without having to go through a whole raft of options pressing buttons. Our flight home was delayed by 10 hours - it was early afternoon where we were but about 3am in the UK when I called the out of hours number for advice. The phone was still answered after only a couple of rings and the person I spoke to was able to offer us practical help.
Excellent, but for the transfer from the hotel as the company did not message me regarding the pick up time, or contact the hotel. This caused some anxiety.
Hotel in Singapore OK but lacking atmosphere and crowded. Not bad - just not great
Hotel in KL, the Oasia was very good The Chow Kit was very average with safety improvements needed
Everything fantastic apart from our return leg from Singapore which was a nightmare due to constant loud noise from a family seated directly behind us. Having spent so much on travelling business class this was very disappointing
As ever, helpful and available
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Excellent service from Tammy
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Everything worked well including the airport assistance. Makes all the difference.
I have already recommended. Very happy
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Liam and his team always do a superb jon
I would like to thank Jamie for all his help and not forgetting his team who were always there when needed.
Finn was brilliant, always in contact when he said he would. Kept us updated all the way.
The whole trip was brilliant. No hitches, no delays. I have already recommended you..
I really like dealing with Michelle and she's so used to us now that I don't have to remind her about things like my gluten free meal or a wheelchair for my other half. Love dealing with DialAFlight.
Eric is always very responsive.
Excellent service all round
Everything was good except for a glitch as our passports didn’t match the passenger names because our middle names were missing and at Hong Kong airport we had a problem going through security to board as a result
A city book-ended by vineyards and beaches, with quaint Victorian houses sitting alongside tidy parkland, Adelaide is Australia’s emerging hot spot.
A favourite haunt with Britons relocating Down Under, this lovely city with its Mediterranean climate is home to one of the world's most prestigious art and culture festivals.
Which is how I came to find myself blindfolded in a theatre being accosted by a group of young Belgians - all in the cause of cutting edge drama at the Adelaide Festival.
ENDLESS VARIETY
As well as the festival this South Australian city boasts entertainment such as the Adelaide Fringe, the WOMADelaide world music concerts and the Adelaide 500 road-racing extravaganza.
At the festival’s writers’ week, Booker Prize winner Thomas Keneally, author of Schindler's Ark, explained why the jewel of the south has been attracting him since his first appearance at the festival in 1968.
'It's a beautiful place,' he told me. 'It has this wonderful dry heat and the citizens exist among a torrent of wine, flowing out of the Barossa Valley and out of the McLaren Vale.
'Foreign writers love this because it's so warm in the middle of the northern European winter. It's hard to move in my hotel without tripping over some great British novelist or biographer.'
WINEMASTERS
The area is also the country's grape capital, bursting with boutique wine makers, but the giant Jacob's Creek dominates.
I’m treated to a wine master class by Jacob's Creek expert Sacha Bown. The Sensory Experience is billed as an interactive workshop that helps increase your knowledge and enjoyment of the complexities of wine. As a complete wine novice, that isn’t hard. It’s great fun putting my smell and taste to the test with a strange tray of treats, from petrol-scented balls to a strawberry dipped in black pepper.
After a delicious lunch on the balcony of the Creek’s award-winning restaurant, I whizz off to Penfolds winery.
The ‘make your own blend’ experience makes you feel like a winemaker for an hour. It involves mixing three different types of wine in an oversized test tube - you also consume far more wine than you realise.
The Barossa may get the lion’s share of tourist attention but one of South Australia’s other wine regions, the McLaren Vale is a hidden treat.
Ben Neville, who set up his own tour company after leaving the corporate rat race in London, showed me the secrets of the Vale.
Ben is beyond passionate about the area – while providing a rip-roaring four-wheel drive adventure starting with a quick ‘snack’ in the middle of the bush.
A snack involves a table, chairs, gingham tablecloth, china plates, champagne, a view of untouched bush that’s to die for – and an array of mouthwatering canapés freshly prepared that morning by his friend, chef Nigel Rich.
ADVENTURE TIME
We hop back on the vehicles and cruise through Yankalilla and Onkaparinga districts via superb off-road tracks offering vistas across the Fleurieu Peninsula.
We even speed along the mesmeric Silver Sands beach before lunch on a secluded hilltop encapsulated by some (more) breathtaking scenery. Sandwiches on a picnic blanket?
No. Chef Nigel, who trained in some of London's top hotels before setting up his restaurant, The Elbow Room, in McLaren Vale (and, incidentally, whose English mother went to school with Margaret Thatcher) is cooking up a surprise.
The feast is being prepared on the back of his ‘ute’, before being smoked with a curious gadget and some apple chips. It is complemented by wine served by Thomas O’Donnell, who works at the nearby Samuel’s Gorge vineyard.
And in case I was in any doubt about how laid back these people are about their fine product, the owner of Samuel’s Gorge, Justin McNamee sets me straight.
'In the McLaren Vale, we're not in a hurry and never have been to tell the world we are the best.
'I think because we don't overtly jam it down people’s throats, when people actually finally discover it, they go "holy bloody Nelly". And when you drink great wine here and then you go to the beach and you see great art, and then you see the sunset - people are forever saying "I don't want to leave".'
Holy bloody Nelly, he’s right, I don't want to go anywhere.
First published in the Mail Online - September 2017
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