020·7962·9933
Sean went above and beyond what anyone could expect when I needed to get to Australia urgently as my mother was dying. His patience, advice, help and understanding was nothing short of exemplary. I have always found the team extremely helpful but Sean took this to a whole new level.
Great customer service
Micky helped to ensure our trip was smooth sailing. Would highly recommended
The only thing that I would like to see is that you could accept Amex
Very good service.
I get a most professional service from all the staff. Since I started dealing with Robert I have not dealt with any other organisation.
I have been using DialAFlight for over 20 years and they always deliver. Even with the challenges of travelling to Australia during Covid they pulled it out of the bag! Fantastic service.
Given the need to change flights due to the Covid-19 situation your staff were first class and we were able to return safely all on time.
Quick response to my concerns over covid19. Flights rearranged efficiently. Thank you for your excellent service throughout.
Change of flights to Edinburgh instead of Copenhagen was really appreciated - thank you
With all the travel problems caused by the Coronavirus epidemic, and cancellation of my return flight by Qantas, Roray saved the day by getting me a seat on an earlier return flight.
Josh and Stella were outstanding during this hard time and got me home safe.
Marco and Troy are the team that dealt with my booking. They were both very helpful and couldn't do enough for an oldie like me
Great flights. Malaysian are excellent.
All I can say is this disaster has caused so many problems for people like us going to visit our family in Australia. But being told that we can be flown home on the 1st June is a bonus
Elizabeth did our original booking and she was brilliant. We regularly use DialAFlight and have recommended you often
Kylie checked day before leaving Sydney that all OK with coronavirus issues.
I would just like to thank Harriet for going above and beyond her duty to make things in this difficult time less stressful - even emailing me to make sure my dad got home safely which he did but only because she managed to get him on an earlier flight. I will be using you guys from now on as in my opinion you are a step above anyone else
I can’t thank you enough for the speed and the work you put in to get me back from Australia earlier this week when I was notified that my original flight with Emirates was cancelled.
Kieran was brilliant with how he went the extra mile
Excellent, always use and recommend
Due to the coronavirus situation flight times changed. I cannot thank or praise DialAFlight enough for their calls of reassurance and updated information. Well done.
DialAFlight provided an excellent service for my recent trip both in booking the trip initially and then in making adjustments as airlines started to close down operations. Importantly they were there to give good advice when it looked like I would be stuck in Australia. The 24 hr helpline was brilliant and very reassuring under difficult circumstances. I was recommended to use DialAFlight and in turn I will now thoroughly do the same to all my contacts. Thanks to all the excellent staff working at this difficult time.
Had to phone out of hours twice from Australia to re-arrange flight home and they were brilliant. Had it not been for them we would have been stuck in Australia due to flights being cancelled due to lockdown. Thank you DialAFlight for raising your game when needed.
Many people could not contact their agents and were having to buy new flights home. We were lucky. Many thanks
Gavin went beyond his duties and thank you for getting us home. Qatar were excellent too.
As the impact of the Coronavirus started to take its toll worldwide, Stephen contacted me to offer an earlier or later departure window from Australia. I was on a family visit and his speedy intervention was much appreciated.
Absolutely excellent in every way. Thank you so much for getting our son home safe and well at last minute. You are a brilliant team
Was very pleased when l had to see if l could get an earlier flight back to London because a connecting flight was cancelled. I was impressed that my call was answered quickly and at 5.30 am by a very polite lady.
The booking process was easy and thorough. Leo saved the day when KLM cancelled our return flight. We travel frequently to Australia but have always booked directly with the airline (8 times with Etihad or Emirates). In future, we will only use DialAFlight.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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