Based on 8968 reviews on Trustpilot
020·7962·9933
My flights were split between Qantas and Emirates. I preferred Qantas and the direct flight is the way to go.
Would suggest you don't recommend or use Cathay Pacific. They just cancelled my return flights from Australia - leaving me in Oz having to make alternative arrangements from scratch and only offering a partial refund - disgusting!
Consistently brilliant service from Marco and his team.
Professional, swift, competitive and friendly
All went to plan. Support was provided promptly whenever we had queries. Your service is excellent.
Troy has been incredibly helpful over these troubled Covid times and I am so grateful to him for his help as he has had to cancel and rebook several trips for me. I wouldn't have got to finally see my daughter in Aussie if it wasn't for him.
Superb as usual. Lloyd went above and beyond to make sure our trip ran smoothly.
Gavin is great
Fantastic, Cody has always dealt with my travel to Australia for the last few years.
Very reassuring staff at a time when things were changing rapidly re covid restrictions. Confident and helpful advice. Always cheerful and positive.
Awesome service from Jarvis
Thanks for everything - couldn't have asked for a better service. Special thanks to Ashley
Over and above service.
Sean went above and beyond what anyone could expect when I needed to get to Australia urgently as my mother was dying. His patience, advice, help and understanding was nothing short of exemplary. I have always found the team extremely helpful but Sean took this to a whole new level.
Great customer service
Micky helped to ensure our trip was smooth sailing. Would highly recommended
The only thing that I would like to see is that you could accept Amex
Very good service.
I get a most professional service from all the staff. Since I started dealing with Robert I have not dealt with any other organisation.
I have been using DialAFlight for over 20 years and they always deliver. Even with the challenges of travelling to Australia during Covid they pulled it out of the bag! Fantastic service.
Given the need to change flights due to the Covid-19 situation your staff were first class and we were able to return safely all on time.
Quick response to my concerns over covid19. Flights rearranged efficiently. Thank you for your excellent service throughout.
Change of flights to Edinburgh instead of Copenhagen was really appreciated - thank you
With all the travel problems caused by the Coronavirus epidemic, and cancellation of my return flight by Qantas, Roray saved the day by getting me a seat on an earlier return flight.
Josh and Stella were outstanding during this hard time and got me home safe.
Marco and Troy are the team that dealt with my booking. They were both very helpful and couldn't do enough for an oldie like me
Great flights. Malaysian are excellent.
All I can say is this disaster has caused so many problems for people like us going to visit our family in Australia. But being told that we can be flown home on the 1st June is a bonus
Elizabeth did our original booking and she was brilliant. We regularly use DialAFlight and have recommended you often
Kylie checked day before leaving Sydney that all OK with coronavirus issues.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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