Your calls always answered within 5 rings.
Really good - had a fantastic trip and will be coming back to you soon for my next trip
Ivor Savage was excellent, did everything I asked.
As always, you've been brilliant. Thank you.
Not sure how often you use Korean Airlines but they were excellent! I travelled Business Class and it stood out as one of the best I have experienced.
Dexter excellent as usual.
The only problem I had was that DialAFlightt said I could check in 48 hours ahead and it was actually 24 hours - which caused some stress.
Finley was very helpful and provided exactly what i asked for at a good price.
Thank you so much - just keep up your good work
It's reassuring to know that you can speak to someone should you have a concern. That's so very important for me. The staff are friendly and knowledgeable.
Possibly the best holiday yet, largely thanks to Raphael and his team
Next time I book can you offer help on how to get extra leg room seats? Otherwise service was fantastic
All went well. Many thanks
Good feedback from staff when called to discuss flight and checking on morning of departure to make sure everything was OK
Whichever team member I spoke to was extremely helpful, friendly and reassuring. Knowing that such a good team was available 24/7 gave my sister (aged 80) and myself (aged 74) the confidence to travel half-way round the world. Thank you DialAFlight
Many thanks for arranging flights at such short notice.
Easy to speak with someone on the telephone. And when an issue arose and flight needed rearranging .. not just a blank internet screen!
Many thanks to Mike on the emergency number for help and reassurance when I had trouble checking in. And also as ever, to Richard - always helpful and full of good advice.
Another trip excellently organised by Owen. Thanks
For the first time I had to use your out of hours service while I was delayed in Abu Dhabi. Everything was done to get my reservation changed and it was a pleasure to know that someone had my ‘back’ and cared about getting it sorted.
Justin was brilliant - very helpful and so easy to talk to.
You were very helpful and approachable - will certainly use you again. Excellent service.
Colin was amazing. He dealt with my situation with compassion and empathy. I couldn't have asked for better service. Thank you so much for all your help and patience.
Really good flights and transfer times - thank you to Joseph for helping us with our booking, we will be using you again for our next trip
Thanks again Stan for all your help.
I always get helpful service from DialAFlight -thank you
Your service was excellent and l would recommend it to anyone.
Great service as usual. Thank you
Many thanks to Frazer who helped me enormously from pricing my flight ticket to getting my visa … he was always available to assist
Logan was amazing. He rang me back when he said he would, he rang me before my holiday to see if I needed anything and also gave me a number to ring if I needed help, I would love him to get this positive feedback and tell him we had the best time
Les was more than efficient. I felt very safe as he literally held my hand throughout, so a big thank you
After wrapping up another Springwatch series, it was time to put on my ruby slippers and follow the yellow brick road to Oz.
My partner Nick is very Afrocentric when it comes to wildlife, so I've made it my mission to introduce him to the wilds of the world. He'd never seen a koala, kangaroo or wombat, let alone heard of a pademelon (smaller than a wallaby) or a potaroo (a nocturnal rat kangaroo), and neither had my 11-year-old son Ollie.
KEWARRA BEACH RESORT
We flew to Cairns for the start of our three-week holiday, and our first adventure was a boat trip to the Great Barrier Reef.
It's one of the wonders of the world and Ollie found everything fascinating, especially the fact that clownfish are all born males - the dominant male turns female only when the female of the group dies.
We were staying first at the Kewarra Beach Resort, just north of Cairns, and I woke up one morning to the sound of bats. I followed the racket and found the roost of thousands of fruit bats.
With binoculars, camera and mozzie spray to hand, I enjoyed their chitter-chatter for an hour. I was mesmerised.
Later, we went on the Skyrail Rainforest Cableway over the Barron Gorge National Park - an amazing way to view the world's oldest continually-surviving tropical rainforest.
THALA BEACH RESERVE
We moved on to the Thala Beach Nature Reserve, ten miles from Four Mile Beach. Like Kewarra, the comfortable rooms were set within a rainforest. We kept fit at both resorts: by doing yoga at Kewarra and by walking to breakfast at Thala - it's built on a very steep hill.
We couldn't resist a second visit to the Great Barrier Reef, travelling from Port Douglas.
The marina had a relaxed feel and the weather was sunny and calm.
I saw lots of gorgeous colourful coral and so many fish, and it was a privilege to be in this incredible underwater environment.
DAINTREE ECO LODGE
Next was the Daintree
Eco Lodge and Spa, with 15 beautiful treehouse-style rooms set along a river with a forest view. We loved it.
On our way to the Lodge, we'd stopped at Mossman Gorge and did the gorge walk - a two-hour amble through the rainforest, with an Aboriginal guide giving fascinating information about the site.
We also went on a sunset cruise from Daintree and enjoyed spotting crocodiles, kingfishers and the well-camouflaged Papuan frogmouth (a nocturnal bird related to a nightjar). A full-day tour took us to the remote headland and wildlife reserve of Cape Tribulation, Daintree rainforest, a lunch stop where we hand-fed wallabies - and a visit to a great ice-cream factory!
But a highlight was definitely Jungle Surfing - zip-wiring is surely the best way to experience one of the oldest tropical rainforests in the world.
JABIRU SAFARI LODGE
We headed inland to Jabiru Safari Lodge on the Mareeba Wetlands - a totally different experience. It had a real safari feel, with bush tents in open savannah. It really felt like the Outback.
I set the alarm for 4.30am to go on a hot-air balloon ride - so romantic.
After returning to earth we went in search of a wild platypus and with patience saw two in the river at Peterson Creek. They are extraordinary creatures, and we were lucky to spot them as they're nocturnal. We drove to the Nerada tea plantation, where they have resident tree kangaroos - and after a lot of looking we spotted them. That was another big tick considering they are now restricted to a small area of Australia.
I had a special reunion at Tolga bat hospital near Cairns, where I'd filmed at 15 years ago for the Really Wild Show. Staff rehabilitate lots of species but mainly fruit bats.
A relaxing final morning was spent at Jabiru - although we were woken early by a laughing kookaburra.
We all felt as if we'd followed the yellow brick road and had experienced the wonderful wildlife of Oz. But unlike Dorothy, we weren't ready to tap our ruby-red slippers together and fly home - we could've easily stayed for much longer.
First published in the Mail on Sunday - June 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements